Domestic BPO Job Vacancies in Gorakhpur

We are looking for a motivated BPO Telecaller to join our team in Gorakhpur. The ideal candidate should be proactive and capable of communicating effectively with customers. This is a full-time position suitable for individuals with up to two years of experience, including freshers.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls, addressing their inquiries and providing information about products or services in a polite and friendly manner.2. **Lead Generation**: Identify potential customers and gather data to create leads that can be followed up by the sales team.3. **Data Entry**: Maintain accurate records of customer interactions and update databases as needed to ensure all information is current and reliable.4. **Problem Solving**: Listen to customer feedback and resolve any complaints or issues they may have, ensuring a positive customer experience.5. **Sales Support**: Assist in promoting and selling company products or services, achieving targeted sales goals as set by the management.Required Skills and Expectations:Candidates should possess strong verbal communication skills and be comfortable speaking on the phone. A good understanding of market trends and customer service principles is essential. Proficiency in basic computer skills, including familiarity with Microsoft Office, is required. A positive attitude, patience, and the ability to work well under pressure will help candidates succeed in this role. Candidates should also be open to learning and adapting to company processes and procedures.