Domestic BPO Fresher Jobs in Viman Nagar

As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.

We are Hiring! Voice Process Executive Pune (Viman Nagar)Join our dynamic and supportive team as a Voice Process Executive! Location: Viman Nagar, Pune Salary: 13,000 (In-hand) Experience: Freshers can apply What We are Looking ForGood communication in Hindi & Marathi (English preferred)Basic computer knowledgePositive attitude & eagerness to learn Your RoleHandle inbound & outbound callsProvide information and resolve customer queriesMaintain accurate call records Why Join UsExcellent career start in fintechFriendly & supportive work environmentReal growth and learning opportunities Interested?Send your CV to [9211515824] or DM me directly.Also, please fill out this quick form to apply for the Voice Process Executive position: Apply Now

Key responsibilities:1. Conduct outbound calls to potential customers: The telesales executive will be responsible for making calls to individuals or businesses to promote products or services.2. Pitch products or services: Presenting the features and benefits of the product or service in a compelling manner to persuade the customer to make a purchase.3. Maintain call records: Keeping track of all calls made, responses received, and follow-ups required in a systematic manner.4. Achieve sales targets: Meeting or exceeding monthly sales targets set by the team lead or sales manager.5. Provide excellent customer service: Addressing any queries or concerns raised by customers in a professional and courteous manner.Required skills and expectations:1. Good communication skills: The ability to communicate effectively over the phone to engage with customers and pitch products or services.2. Persuasion skills: Being able to convincingly sell products or services to potential customers.3. Basic computer knowledge: Proficiency in using basic computer applications to maintain call records and generate reports.4. Patience and resilience: Dealing with rejection and handling difficult customers with patience and professionalism.5. Team player: Willingness to work collaboratively with other team members to achieve collective sales goals.

Freshers welcomeMultilingual candidates earn extra incentives12,200 in-hand salaryJoining bonus for the first 3 monthsUnlimited weekly & monthly incentivesShift Timing:9:30 AM 6:30 PM

Language Proficiency- Hindi (Fluent)- Marathi (Fluent) Key Responsibilities- Manage inbound and outbound calls for domestic customers- Address customer queries with professionalism and empathy- Share accurate product/service information- Ensure high levels of customer satisfaction and adhere to call quality standards- Maintain call logs and submit daily reports to the team leader Desired Candidate Profile- Strong verbal communication in Hindi and Marathi- Basic computer literacy- Positive attitude, patience, and eagerness to learn- Freshers are encouraged to apply- Prior BPO experience is a plus Why Join Us?- Friendly work environment- Performance-based incentives- Opportunity to grow within the organizationContact Person: Hr Sahil You can share your CV on Whatsapp or Call on - 7767001644

Inbound process: employees in an inbound process handle all incoming calls to answer their queries or troubleshoot their problemsOutbound process: employees working in the outbound process have to call customers, pitch and sell the services or products of a particular company

Language Proficiency- Hindi (Fluent)- Marathi (Fluent) Key Responsibilities- Manage inbound and outbound calls for domestic customers- Address customer queries with professionalism and empathy- Share accurate product/service information- Ensure high levels of customer satisfaction and adhere to call quality standards- Maintain call logs and submit daily reports to the team leader Desired Candidate Profile- Strong verbal communication in Hindi and Marathi- Basic computer literacy- Positive attitude, patience, and eagerness to learn- Freshers are encouraged to apply- Prior BPO experience is a plus Why Join Us?- Friendly work environment- Performance-based incentives- Opportunity to grow within the organizationContact Person: Hr SahilYou Can Share Your CV On Whats App Or Call On - 7767001644

Language Proficiency- Hindi (Fluent)- Marathi (Fluent) Key Responsibilities- Manage inbound and outbound calls for domestic customers- Address customer queries with professionalism and empathy- Share accurate product/service information- Ensure high levels of customer satisfaction and adhere to call quality standards- Maintain call logs and submit daily reports to the team leader Desired Candidate Profile- Strong verbal communication in Hindi and Marathi- Basic computer literacy- Positive attitude, patience, and eagerness to learn- Freshers are encouraged to apply- Prior BPO experience is a plus Why Join Us?- Friendly work environment- Performance-based incentives- Opportunity to grow within the organizationContact Person: Hr SayaliYou Can Share Your CV On Whats App Or Call On - 9960872308