Document Management Job Vacancies in Guwahati

- Greet and welcome guests in a professional and friendly manner upon their arrival.- Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.- Provide excellent customer service, assisting guests with inquiries and addressing their needs and concerns promptly.- Handle guest complaints, issues, and special requests, ensuring that they are resolved to the guests satisfaction.- Oversee the day-to-day operations of the guest house, ensuring the property is clean, well-maintained, and organized.- Manage online and offline reservations, ensuring availability and proper room assignment.- Maintain and update guest booking information, including special requests or preferences.- Manage the check-in/check-out process to ensure smooth transitions for guests, including key handover and room assignments.- Handle cash, credit card transactions, and other forms of payment, ensuring proper documentation and reconciliation.- Coordinate with housekeeping, maintenance, and security teams to ensure smooth property operations and guest satisfaction.- Ensure that guest rooms are cleaned, stocked, and ready for new arrivals in a timely manner.- Keep track of inventory, such as room amenities, linens, toiletries, and other supplies, ensuring stock levels are sufficient.- Collect feedback from guests regarding their stay, and follow up on any concerns or suggestions.- Ensure the safety and security of all guests and staff members by monitoring security systems and conducting regular safety checks.- Assist in organizing and coordinating events or functions held at the guest house, such as conferences, family gatherings, or celebrations.- Maintain guest records and documentation accurately, including ID verification, booking information, payment receipts, and incident reports.- Assist in promoting the guest house through social media, advertisements, or partnerships to attract new guests.

- Provide administrative support to the management team by handling daily office operations, ensuring smooth workflow.- Assist in scheduling meetings, coordinating appointments, and managing calendars for key personnel.- Maintain office supplies, equipment, and inventory; ensure they are regularly stocked and ordered as required.- Organize, file, and manage both physical and electronic records and documents, ensuring easy retrieval when needed.- Greet visitors, clients, and employees in a professional manner and direct them to the appropriate departments or individuals.- Maintain accurate data records, input information into company systems, and assist in generating reports.- Organize and manage meetings, conferences, and events, including logistics, venue bookings, and travel arrangements.- Oversee the cleanliness, organization, and general upkeep of the office environment.- Assist in managing office-related expenses, keeping track of budgets, and processing invoices- Act as a liaison between the management team and employees, conveying important announcements or updates.- Assist in employee onboarding and maintaining employee records- Provide support to members by answering queries and assisting with membership renewals or other services.- Take on any other administrative tasks as assigned by senior management, ensuring the smooth running of day-to-day office operations.

- Manage day to day ops.- Supervise administrative staff.- Coordinate with other departments- Daily update of reports.

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.