Records Management Job Vacancies in Guwahati

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

- Provide administrative support to the management team by handling daily office operations, ensuring smooth workflow.- Assist in scheduling meetings, coordinating appointments, and managing calendars for key personnel.- Maintain office supplies, equipment, and inventory; ensure they are regularly stocked and ordered as required.- Organize, file, and manage both physical and electronic records and documents, ensuring easy retrieval when needed.- Greet visitors, clients, and employees in a professional manner and direct them to the appropriate departments or individuals.- Maintain accurate data records, input information into company systems, and assist in generating reports.- Organize and manage meetings, conferences, and events, including logistics, venue bookings, and travel arrangements.- Oversee the cleanliness, organization, and general upkeep of the office environment.- Assist in managing office-related expenses, keeping track of budgets, and processing invoices- Act as a liaison between the management team and employees, conveying important announcements or updates.- Assist in employee onboarding and maintaining employee records- Provide support to members by answering queries and assisting with membership renewals or other services.- Take on any other administrative tasks as assigned by senior management, ensuring the smooth running of day-to-day office operations.

- Patient Consultation and Guidance: Provide initial consultation and guidance to couples or individuals seeking IVF treatment, explaining the process, success rates, and available options.- Managing IVF Procedures: Oversee the IVF treatment process from start to finish, including coordinating the scheduling of necessary tests, treatments, and appointments with doctors, lab technicians, and nursing staff.- Scheduling Appointments: Coordinate patient appointments for consultations, diagnostic tests, ultrasounds, egg retrieval, embryo transfer, and follow-ups, ensuring seamless scheduling within the IVF department.- Patient Education: Educate patients about the IVF process, the necessary lifestyle changes, potential risks, and post-treatment care to ensure they are well-prepared and informed.- Documentation and Record Keeping: Maintain accurate, confidential, and up-to-date records of patient medical histories, treatments, lab results, and progress throughout their IVF journey.- Insurance Verification and Financial Counseling: Assist patients in understanding the insurance coverage for IVF procedures, verifying insurance details, and providing information on out-of-pocket costs. Guide patients through financing options if needed.- Emotional Support: Provide empathetic support to patients throughout their IVF journey, addressing their concerns, emotional well-being, and referring them to counseling services or support groups if necessary.- Liaise with Medical Team: Act as a liaison between patients and the medical team, including fertility specialists, embryologists, nurses, and lab staff, ensuring clear communication and coordination for optimal patient care.- Monitoring Treatment Progress: Track and monitor the patients progress throughout their IVF cycle, including hormone treatments, egg retrieval, embryo transfer, and pregnancy tests, ensuring the patient is following the prescribed treatment plan.

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.