Desktop Support Job Vacancies in West Delhi

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

Process Name: Technical Support Engineer/Technical Support ExecutiveIndustry Type: IT Software/ Software ServicesSalary Package: 2L to 3L/AnnumGraduate Qualifications: Any Graduates from IT or CS DomainGraduate Qualifications: B.Tech/M.Tech/BCA/MCAExperience Needed: Candidates with 1 to 2 years of experience are preferred.Job Roles & Responsibilities Troubleshooting, resolving all technical & non-technical issues related to software. Handle chat, email & remote desktop access support process Attend customer queries related to the product features and provide them with satisfactory assistance. Testing & Analysis of all products & services Identifying any bugs/issues in the system and assisting in their resolution Focusing on customer retention in cases of cancellations. Recording, tracking & reporting problem activity Handle escalations for post installation issues. Creating FAQ/ documentations related to product training & support Track the nature of various end user requests to see what issues might be the most common, and ensure all technical areas of concern are handled adequately.Desired Candidate Profile Masters / Graduate in Engineering with 1 to 2 years of experience. Must be customer focused, and willing to do whatever it takes to resolve customer issues. Good experience in Email, database, and other IT platforms. Good to have testing knowledge. Willingness to work in shifts and be participated in on-call rotation. Self-motivated and directed, with keen attention to detail. Good communication skills, quick learner

must have 2 wheelerthis vacancy is 80% field job

Must have 2 wheelerSalary + Convyance

Should install and maintain the companys software and equipment. Identification of problems in computers systems and providing technical solutions.Should be able to troubleshoot various technology issues. Help new employees to set up their work station. Should be up to date with the upgrades and maintain the systems updated. Assist new employees on how to use the system software and apps.

Monitor and manage computer systems and networks to ensure optimal performance and uptime.Execute and oversee daily backup operations and data recovery processes.Troubleshoot and resolve system software, hardware, and network issues promptly.Operate and maintain mainframes, servers, and other critical IT infrastructure.Conduct regular system updates and patch management.Ensure data security and integrity through adherence to company protocols.Maintain accurate logs and documentation of system operations, issues, and resolutions.Assist in the implementation of new software and hardware installations.Collaborate with IT team members to optimize system performance and efficiency.Provide training and technical support to users as needed.Perform routine maintenance and preventive measures to avoid system failures.Participate in disaster recovery planning and testing.contact to : Romic ChowdharyMobile no.8527795891

Job Openings for 20 Desktop Support Jobs with minimum 1 Year Experience in Delhi, having Educational qualification of : Secondary School with Good knowledge in Server Support,Service Desk,IT Helpdesk,Desktop Administration etc.

Install, configure, and maintain Windows operating systems on desktops and laptops. Troubleshoot and configure MS Outlook for users, ensuring proper email setup and functionality. Set up, configure, and troubleshoot network printers for end-users. Assemble and disassemble desktop and laptop hardware as part of installations, upgrades, and repairs. Ensure regular data backups and assist with data recovery when necessary. Install, configure, and maintain operating systems (Windows/Linux) on client systems. Provide both remote and on-site support, diagnosing and resolving technical issues related to hardware, software, and network connections.

Install, configure, and maintain Windows operating systems on desktops and laptops. Troubleshoot and configure MS Outlook for users, ensuring proper email setup and functionality. Set up, configure, and troubleshoot network printers for end-users. Assemble and disassemble desktop and laptop hardware as part of installations, upgrades, and repairs. Ensure regular data backups and assist with data recovery when necessary. Install, configure, and maintain operating systems (Windows/Linux) on client systems. Provide both remote and on-site support, diagnosing and resolving technical issues related to hardware, software, and network connections.

We are looking for 2 Desktop Support Engineer Posts in Khandsa Road, Gurgaon,IT Support, with deep knowledge in IT Support and Required Educational Qualification is : Diploma, Professional Degree

Job Description:Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.Position Responsibilities and Functions:Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.Duties shall include, but not be limited to: Excellent working knowledge of Windows 7, 8, 10, 11 Good working knowledge of Windows. (MacOS a plus). Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards. Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM) Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc. Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies Excellent working knowledge in asset / inventory management Ability to maintain composure and focus while troubleshooting and solving technical issues. Ability to adhere to a schedule of client appointments while adapting to customer requests. Demonstrated ability to communicate complex technical concepts in simple language

DESKTOP SUPPORT JOB FOR A REPUTED COMPANY.FRESHER ARE WELCOME WITH GOOD TECHINCAL KNOWLEDGE ABOUT COMPUTER HARDWARE TROUBLESHOOTING AND COMMUNICATION SKILLS.