Customer Support Technician Graduate Experience Jobs in Kolkata

**Key Responsibilities:**1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.**Required Skills and Expectations:**1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.

back office coordinator

HAVING GOOD EXPERIENCE OF DIFFERENT TYPES OF OFFICIAL JOB ACTIVITIES

:- Mohali, Punjub, India :- Work From Home/Remote:- 16k/Month (Inhand) : Blended process ( Equal chat and calls, for every chat a call is to be made). 6 days working rotational shift and week off . : 10+2 is required or Graduation preferred but not required. Good communication and professional chating skills in English and Hindi is mandatory. Must have Laptop/Personal Computer, Smart Phone, Wifi connection. Freshers candidates are also welcome...:- -1. I5 Processor.2. 8GB RAM.3. USB Headset.4. UPS/ Invertor.5. 30-50 MBPS Wifi connection. :: .@.Interested candidates send their resume to the company mail as soon as possible for consideration.

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

Job Description Open Position 1Job Title Service CoordinatorDepartment ServiceAge Criteria In between 25 to 35Job Responsibilities Monitoring service.Improving services.Resolving client issues and following-up with clients.Create and maintain a directory of service providers and resources.Create and maintain a database of clients and client needs.Ensure each client is given the necessary services and follow up to fill ongoing service needs.Handle client issues and provide recommendations to fix problems.Weekly reportTarget CalculationDocumentationExpense calculationAMC renewalDay to day activity maintenance Job Location KolkataCriteria Education Graduate in Medical Domain (Minimum)Experience 1 year of experience in the medical domain