Customer Support Technician 12th Pass Jobs in Gurgaon

Install and commission UPS systems and batteries.Perform preventive and corrective maintenance.Diagnose and repair electrical/electronic faults.Provide technical support and service reports.Follow safety and quality standards.

Work from Office: Falcon Force (Walmart International)Contract: 3 months, both sides cabs (transportation provided)Shift: Fixed night shift (10 hours including 1-hour break), 5 days workingEarn 50,000 In 3 Months Salary:1st month: 15,000 INR in-hand2nd month: 15,000 INR in-hand3rd month: 15,000 INR in-hand + 5,000 INR bonusLocation: Candidates from East Delhi, Faridabad, and Noida are not eligible.Additional Notes:The job is a short-term contract position with a fixed night shift schedule.A bonus is offered upon completion of the 3-month contract.Transportation is provided to and from the workplace.

Location: Gurgaon, Udyog Vihar Phase IVShift: Night Shift Process: Inbound VoiceResponsibilities: Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies.RegardsHR Team Arshdeep Send Updated CV