Customer Support Executive Work From Home Jobs in Nashik

We are looking for a dedicated Customer Care Executive to join our team in Nashik. This role is perfect for fresh graduates or those who have recently completed their 12th grade and are eager to start their career in customer service. The position allows you to work from the comfort of your home.Key Responsibilities:1. **Customer Interaction**: Communicate with customers through phone, email, or chat to address their inquiries and provide support.2. **Issue Resolution**: Identify customer issues and work towards resolving them in a timely and effective manner, ensuring customer satisfaction.3. **Product Knowledge**: Familiarize yourself with our products and services to provide accurate information and recommendations to customers.4. **Feedback Collection**: Gather customer feedback and share it with the team to help improve our services and enhance the overall customer experience.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to facilitate follow-ups and ensure efficient service.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal. A friendly and patient attitude is essential, as you will be assisting customers with various concerns. Basic computer knowledge is required to navigate our systems and communicate effectively. A strong desire to learn and grow in the customer service field is also expected. Reliability and punctuality are crucial for maintaining the quality of service we provide to our customers. If you are enthusiastic and ready to help others, we encourage you to apply.

Note : Your age is must be 18+ & also have Pan Card & aadhar cardHiring for 10 Technical Support Executive Jobs Work from home Only for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Technical Customer Support, Technical Services, Desktop Support, Customer Relationship etc.

Job descriptionWhat youll doRole & responsibilitiesLanguage must know - , Hindi English Explain the product and service to the customerHandle customer queries and explain about the product and offer informationManage and resolve customer complaintsEnter new customer information into the system and update existing customer informationIdentify and escalate priority issuesFollow communication procedures, guidelines and document all call information according to standard operating procedures

We pride ourselves on being a boutique online learning academy for kids of all age groups. We are a startup and we are still in the development phase.1. Managing communication between teachers and parents2. Converting leads to sales3. Working on customer service

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