Customer Support Executive Job Vacancies in Ludhiana

We are looking for a Customer Care Executive to provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to develop their communication skills while working from home in Ludhiana.Key Responsibilities:1. Respond to Customer Inquiries: You will be the first point of contact for our customers, addressing their questions and concerns through phone calls, emails, or chat. Your friendly approach will help create a positive impression.2. Provide Information: You will assist customers by providing accurate information about our products and services, guiding them through their purchasing decisions and ensuring their needs are met.3. Troubleshooting: When customers experience issues, you will troubleshoot their concerns, offering solutions or escalating more complex problems to the appropriate team.4. Maintain Records: You will input customer interactions into our database to keep track of inquiries and resolutions, ensuring that all information is up to date and accurate.5. Follow Up: Following up with customers after inquiries to ensure satisfaction and resolve any outstanding issues will be part of your role, reinforcing our commitment to customer service.Required Skills and Expectations:You should possess excellent verbal and written communication skills to effectively interact with customers. A good understanding of basic computer applications is necessary to navigate our systems easily. You should also be patient, empathetic, and eager to learn, as these qualities will help you excel in customer service. Attention to detail is important to provide accurate and helpful responses.

About Jolly Pharma:Jolly Pharma is a trusted and fast-growing pharmaceutical company committed to providing high-quality healthcare products across India. With a strong reputation for reliability, customer satisfaction, and innovation, we take pride in serving both individual customers and business clients through transparent service and timely delivery.Job Description:We are looking for a Customer Support Executive who will handle both call center and online customer service operations. The ideal candidate should be fluent in English and Hindi, have good communication and writing skills, and be comfortable using online platforms to process and track orders.You will play a key role in maintaining positive customer relationships, ensuring smooth order fulfillment, and assisting customers with their queries efficiently.Key Responsibilities:Handle inbound and outbound calls related to customer inquiries and support.Manage online order processing, tracking, and updating customers on delivery status.Communicate with customers via email, chat, and e-commerce websites.Maintain accurate records of customer interactions and transactions.Coordinate with internal teams (sales, logistics, warehouse) to ensure smooth operations.Address customer complaints and provide appropriate solutions promptly.Support customers in navigating online platforms for product information and purchases.Build and maintain strong, long-term customer relationships.Required Skills & Qualifications:Excellent communication skills in both English and Hindi (spoken & written).Basic computer knowledge and ability to work with online websites, CRMs, and Excel.Previous experience in customer service, call center, or order processing preferred.Ability to multitask, handle pressure, and stay organized.Positive attitude, patience, and a customer-first mindset.What We Offer:Competitive salary and performance incentives.Friendly and supportive work environment.Opportunity to grow within a reputed and expanding pharmaceutical company.

*Job Title: Customer Care Executive* *Job Summary:*We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. *Responsibilities:* Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. *Requirements:* Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.

Work from Office OpportunityWe are looking for candidates who are: Problem solvers with a proactive mindset Fluent in English with excellent speaking skills Energetic and confident in communication Ready to work full-time from our office locationIf you are active, enthusiastic, and driven to deliver results, wed love to have you on our team!

Urgent requirement......1.Customer Service Associate2.Digital Lead Generation Executive (Male Only)Location- Dehlon Road, Tibba Village, Sahnewal, Ludhiana, PunjabContact on - 9915468755

Votiko Solutions Private Limited - Building Careers, Linking Talent Across the Country Type: International Call Center BPO Role: Call Center Representatives Enhance Your Journey! Remote Work - Capitalizing on Opportunities Throughout India About Us: Welcome to Votiko Solutions, a leader in the industry and the ideal representation of the finest call center experience. In addition to providing outstanding customer engagement, we are committed to fostering personal development. Become part of our vibrant team, where your talents are not only acknowledged but honored, and your path to success transforms into our collective story. Job Overview: In the position of a Call Center Executive, you are essential in providing exceptional service. From the convenience of your residence, participate in telemarketing, oversee various inbound and outbound calls, and deliver exceptional customer assistance. Votiko offers a welcoming atmosphere where your professional dreams have limitless chances to thrive. Duties and Responsibilities: Please provide the text you would like me to paraphrase. Engage in telemarketing efforts - generating leads, setting appointments, conducting surveys, and performing verifications. Sure! Please provide the text you would like me to paraphrase. Handle incoming and outgoing calls for B2B and B2C customers. Could you please provide the text you would like me to paraphrase? Deliver outstanding customer assistance via phone, email, and live chat. It seems like you haven't provided the text you want me to paraphrase. Please share the text, and I'll be happy to help! Independently work to exceed performance goals. Sure! Please provide the text you would like me to paraphrase. Sure! Please provide the text you'd like me to paraphrase. At least 3 years of experience in a global call center setting. Sure! Please provide the text you would like me to paraphrase. Fluency in English combined with outstanding communication abilities.

The Client Support Executive is responsible for: Providing customer service and support in the mutual funds/Stocks Investments. This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firms mutual fund products and Stocks services. WhatsApp Client Support handling On call discussion with clients for any update/query/informationProvide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.Patiently reverting WhatsApp communications or on calls.

We are looking 100 number of Freshers for the New Openings,1. All interviews would be Face-2-Face2. Fresher candidates only.3. Graduation is mandatory (2020, 21, 22 & 2023 Passed out candidates only)Age below 25 years4. Bike and license mandatory.5. Salary: CTC 2.40L. Monthly Take home: 15000. Incentive Up to 60,000 per month.

Job Openings for 30 Customer support executive Jobs for Freshers in Ludhiana having Educational qualification of : Higher Secondary, B.A with Good knowledge in Customer Care,Customer Support etc.

Profile: Customer support Executive (tele-caller)Responsibility:-Customer support WorkQualification: Minimum 12th Pass Experience AnySalary: 12000 to 20,000+Incentives + PF + ESI included Mandatory Skills - Good Convincing & communication skills in english & knowledge of e-mail & MS-excelInterview :- Walking

The Customer Service Representative attracts potential customers by answering product and service questions and suggesting other products and services. Besides, they help place orders, prepare correspondences, and fulfil customer needs to ensure customer satisfaction.Primary job functions do not typically require exercising independent judgment. They should be able to work under the immediate supervision of the team leader or manager. The target is to ensure excellent service standards and deliver an exceptional customer experience. The candidate should be able to rely on instructions and pre-established guidelines to perform the job's functions.The candidate must have a high school diploma or equivalent and 0-3 years of experience in the field or a related area with good command of the English language.Freshers are welcome.We are hiring for both BPO Voice & Non-Voice processes.

Job Openings for 25 Customer Care Executive Jobs for Freshers in Ludhiana, Punjab having Educational qualification of : Secondary School with Good knowledge in Communication Skills,Customer Care,Customer Support etc.

* Responsible for closing sales deals over the phone and maintaining good customer relationships.* Ask questions to understand customer requirements and close sales* Enter and update customer information in the database* Ability to learn about products and services and describe/explain them to prospects* Outstanding negotiation skills with the ability to resolve issues and address complaints.

NIGHT SHIFT- US CLOCK*Overall, the role is 70% customer service and 30% data entry*Overseeing day-to-day working via excelCreating and distributing customer account reports reflecting all monthly insurance records in the track.*Review all type of insurance movements daily via Applied software*Provide overall support to help resolve customer issues.*Responsible for updating customer insurance changes and gauges in Excel and distributing internally and externally

Responsibilities Generating and qualifying leads from cold callingManaging, tracking and following up on leads by calling themConducting sales presentations through the phone and E-MailMeeting monthly and quarterly sales goals in accordance with given targetsCreating and updating activity reports

We are looking for 30 Telecaller Posts in Delhi Road Ludhiana with deep knowledge in Telemarketing,Phone Banking,telesales and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

To do cold calls.Inform customer about the company's products.Assist customers over calls.

Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Making recordings of all the sales phone calls and sales deals.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.

Calling a set of customers and follow for closure .

Mandatory Skills: Line up candidates with good convincing & communication skills in English & knowledge of E-mail & MS- Excel.Responsibilities Generating and qualifying leads from cold callingManaging, tracking and following up on leads by calling themConducting sales presentations through the phone and E-MailMeeting monthly and quarterly sales goals in accordance with given targetsCreating and updating activity reports.(English understandable+ Convincing skills)