Customer Support Executive Job Vacancies in Gandhinagar

Associate will be responsible for handling incoming and outbound calls from customers/Patients. Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM.Yashika HRContact us - 9717008655,8920580837yashika@openmin.in,sonia@openmind.in

Graduate fresher or UG. Able to speak Gujarati, Hindi & English. Able to understand English. Have basic knowledge of computers. The initial period of 30 to 60 days where the company would provide training to the candidates. Apply only if you can relocate to Gandhinagar Gujarat within 2-3 days after selection.

Wehire Talent Solutions Job role - Language Interpreter Location- Remote *Excellent communication in English language is mandatory *Must be fluent in Gujarati Language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547

Job DescriptionThe candidate should have the ability to help customers via Online Chat, Phone, or Remote Support.Responsibilities1. Identify customer needs and assist customers in selecting suitable products.2. Update our internal databases with information about technical issues and useful customer conversations.3. Discuss feature requests and workaround with team members.4. Inform customers about new features and functionality while installing our software via a remote support tool.5. Following up with customers to ensure their technical issues are resolved.6. As required, take on additional responsibilities on an ongoing basis.Key Skills/Knowledge1. Ability to communicate effectively in English and Hindi, both written and verbally2. A good understanding of computing (e.g. Windows 7, 8, 10, and MS Office) is required.3. The ability to multi-task and work with speed and accuracy4. A basic understanding of financial services (NSE, BSE, MCXMin Education Qualification:- Graduate (B Com or B Sc or Diploma Engineer or BBA or BCA or M Com or MBA)Interview Time - 10 am to 4 pm (Monday to Saturday)Location:- 9th Floor (STPI), Tower One, GIFT City, Gandhinagar, Gujarat. 382355

RGTS Software is looking for enthusiastic Telecallers (Customer Support Executives) to join our team. As a Telecaller, you will be responsible for providing excellent customer support and assistance. You will engage with customers over the phone to address their queries, resolve issues, and promote our software products.Key Responsibilities:Make outbound calls to customers and answer incoming calls.Provide product information and resolve customer inquiries.Maintain a high level of professionalism and customer service.Follow up with leads and potential customers.Record and maintain customer interaction details.

Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Urgently Looking for Customer Support Executive, Timing is 7:30 Pm to 4:30 Am

Client support resolve customer queries and complains maintaining back office portals. general back office work good knowledge of computer and MS office good communication skills

Responsibilities of candidates include: Attend Customer Enquiries for Product over Phone or mail- Follow up with Customers for billing, Dispatch and dues.-Coordinating with Billing and finance team for billing and dues -Coordinating with Dispatch Team for timely dispatch of products from factory- Acting as Point of Contact for Field Sales Team for Documentation, Quotation and Report updates.

Key Responsibilities:---- Manage incoming calls in a professional manner.---- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.---- Log customer interactions and track follow-ups.---- Offer timely and relevant solutions to resolve customer issues.---- Collaborate with team members to escalate and address more complex concerns.---- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. Customer Interaction: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. Problem-Solving: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. Documentation: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. Collaboration: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. Feedback Implementation: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess excellent verbal and written communication skills in English. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.