Customer Support Executive Graduate Experience Jobs in Kanpur

We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.

help customers with questions, issues, and problems related to a company's products or services. Their main goal is to ensure customer satisfaction by providing effective support in a timely manner

Job Role: Call center executives(International Outbound)Requirements: Experienced in US campaigns (Sales) ST LoanQualifications: Graduate with min 6 months US telesales experiencedSalary Offered : 12,000-20,000 (Negotiable as per experience)Facilities: Conveyance allowances, Good incentive plans, 5 Days Working, 2 Days Fixed OffIncentives: Monthly target incentives.Interview Details:Monday to Saturday 2 PM - 7 PMJob Types: Full-time, Fresher, PermanentSalary: 120,000.00 - 250,000.00 per year

Computer Knowledge is mandatory ,Must have good convincing skills

Job Openings for 2 Tele Marketing Executive Jobs for Freshers in Lucknow Road Kanpur,Lucknow having Educational qualification of : Higher Secondary, B.A, B.Com with Good knowledge in Sales etc.