We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.**Required Skills and Expectations:**Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.
We are hiring candidates for Customer Support Role (Inbound Voice)Languages are required : Hindi & English (fluent)Location: Koramangla, BangaloreSalary: 20,000Day Shift6 days workingQualification: Any Graduation (except BE/Btech)Interview Mode: Face to FaceTo apply, call SONIA 8447674871 or share your resume at sonia.baurai@careernet.in
Customer Care Voice ProcessInternational BPOCustomer Communication
Education qualification:- Any graduate with good analytical skills (BCA / BSC Computer science background preferred)- 1 to 3 years of experienceDesired skills:- Self motivated with excellent communication skills in English, Hindi/Kannada/Tamil/Marathi/Telugu.- Ability to provide responses from simple to complex queries and deliver customer delight.- Past experience with ERP support- Exposure to working in Startup ecosystem is desiredJob description:- Responsible for providing effective and timely resolution to customer queries.- Responsible for providing support via call and via chat- Should align on TAT and SLA standards set by the company- Escalate necessary cases to the right team- May be required to perform other tasks as assigned- Must be flexible to work in rotational shifts and extended hours during high volumesRequirement: Someone with an Electrical/Mathematical Background preferred.:Candidates staying in Bangalore.
Job Summary:We are seeking enthusiastic and customer-oriented individuals to join our team as Customer Executives. As a Customer Executive, you will be the first point of contact for our customers and will play a crucial role in providing exceptional customer service and support. This is an excellent opportunity for freshers with a minimum qualification of 12th or diploma to kick start their career in the customer service industry.Responsibilities:1. Handle incoming customer inquiries via phone, email, or chat and provide prompt and courteous responses.2. Assist customers in resolving product-related queries, technical issues, and other concerns with a high degree of professionalism.3. Understand and promote our products and services to potential customers.4. Maintain accurate and detailed customer records using our CRM software.5. Escalate complex issues to the appropriate departments for further resolution.6. Follow up with customers to ensure their issues are fully resolved and provide feedback on the resolution process.7. Achieve and maintain high levels of customer satisfaction and retention.8. Participate in ongoing training sessions to stay updated on product knowledge and customer service techniques.Requirements:1. Minimum educational qualification: 12th pass or diploma from a recognized board/institution.2. Excellent verbal and written communication skills in English and Hindi.3. Strong customer-centric approach with a friendly and positive attitude.4. Basic computer skills and familiarity with CRM software is a plus.5. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.6. Problem-solving skills and the ability to think on your feet.7. A willingness to work flexible hours, including weekends and holidays if required.8. Prior customer service experience (although not mandatory) will be an advantage.
Convincing Power Communication SkillsWork From Home
We are Looking for Customer Support Executive with Good Communication Skills in English and Hindi/ Malayalam/ Tamil/ Telugu/ Kannada. Ready to Work in Rotational Shift
Good Communication Skills Convincing SkillsCustomer Care RepresentativeTelesalesSales DrivenCustomer Support
We have vacant of 6 Telecaller Executive Jobs in koramanagala,good communication skills,convincing skills,Customer Care Representative,telesales,sales driven,customer support, for Freshers Educational Qualification : Higher Secondary, Vocational Course, Diploma, Other Bachelor Degree Skill good communication skills,convincing skills,Customer Care Representative,telesales,sales driven,customer support etc.
Customer Care Executive Customer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development Executive
Eligibility: 12th and anything above+ English+ Hindi Typing speed: 35-40 WPHRH Next Bengaluru, KarnatakaHRH: Customer SupportFreshers and ExperiencedFreshers - 14k th Experience - 17k thAny 9hrsSemi voiceEligibility: 12th and anything above+ English+ Hindi Typing speed: 35-40 WPMSalary: Fresher 14k + 2k for transportExperience 17k+2k for transportAge cut off : 19-30 yearsLocation: BLR .Madiwala. BTM 1st stage.Job Types: Full-time, Regular / PermanentSalary: From 14,000.00 per monthSchedule:Day shiftExperience:total work: 1 year (Preferred)Work Remotely:Temporarily due to COVID-19
Good Communication Customer CareCustomer SupportVoice ProcessCustomer Service OperationsCSEWalk in
Should have knowledge of Stocks markets, FNO (Future and Option), Intraday. Basic understanding of mutual funds and stock market platform.Strong English and Hindi communication Skills. Must be able to clearly communicate the message to customers and handle the call professionally.Candidates should handle stocks related Queries on Calls, Chat and Email. Should be flexible working with all the processes. *Exposure to tools like Fresh desk, Fresh sales, MS Office is a plusEducation:MBA or bachelor's degree in any finance related are preferred field. Bonus Points :NISM Certification will be an added advantage.Immediate Joiners
Immediate Openings For Freshers BPO Non-voice ProcessBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 25k - 45kShift - Day & Rotational5 Days Working
Customer Relationship Communication SkillsCustomer Care ExecutiveCustomer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development Executive
The Candidate should have manageable English ,who is ready to work for rotational shift and we some attractive incentives .
US Process UK ProcessInternational BPOInternational Call CenterCustomer Support OfficerCustomer Care Executive
We're looking for 10 to 12 candidates for two shiftsUK - 12 PM to 9 PMUS - 08 PM to 5 AM1) Excellent English Communication 2) Salary Package Up-to 30,000 Monthly 3) Freshers to 2 Years of Experience4) No Transportation Provided5) Location : Koramangala