Customer Support Executive

Kazam Ev Tech Private Ltd

0 - 4 Years
2 Openings
2.0 - 3.0 Lac/Yr
Face-to-Face interview
Koramangala, Bangalore

Key Skills

Customer Care Voice Process International BPO Customer Communication

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Job Description

education qualification:

- any graduate with good analytical skills (bca / bsc computer science background preferred)

- 1 to 3 years of experience

desired skills:

- self motivated with excellent communication skills in english, hindi/kannada/tamil/marathi/telugu.

- ability to provide responses from simple to complex queries and deliver customer delight.

- past experience with erp support

- exposure to working in startup ecosystem is desired

job description:

- responsible for providing effective and timely resolution to customer queries.

- responsible for providing support via call and via chat

- should align on tat and sla standards set by the company

- escalate necessary cases to the right team

- may be required to perform other tasks as assigned

- must be flexible to work in rotational shifts and extended hours during high volumes

requirement: someone with an electrical/mathematical background preferred.

:candidates staying in bangalore.

Experience
0 - 4 Years
No. of Openings
2
Education
B.C.A, B.E, Diploma, Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Kazam Ev Tech Private Ltd

Kazam is an agnostic EV charging software platform building India's largest smart and affordable EV charging network. Through our partnerships with fleets, CPOs, RWAs and OEMs we have been able to create a robust charging network with over 7000 devices on our platform. Our vision is to be the leader in EV charging in India and beyond, leveraging our capabilities in software and hardware.