12th Pass Freshers For Customer Support Executive

We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.

**Key Responsibilities:**

- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.

- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.

- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.

- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.

- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.

**Required Skills and Expectations:**

Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Walk-in interview location

  kormangala 5th block near sapna book house Beepeaks consultancy