Customer Support Executive Female Graduate Jobs in Vadodara

You will be responsible for handling customers and generating business. You will be liaising with clients and subject experts.Liaising with clients and subject experts.Solving client queries.Converting inquiries into revenue.Generating quotes.Keeping track of payments.Phone handling (mostly inbound) is an important part of this job.

Company-Shhivtek Industries Private LimitedLocal Only Female Candidate applyLocation-Vadodara (Asopalav OneWest Sevasi Canal Road,Vadodara)Experience-2 to 5 YearsEmail id- info@shiva-group.comRoles &* Responsibilities:*Maintain up-to-date customer database and records in the systemService Reminder call to customers as per processAnswer calls professionally to provide necessary information about products and services, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.Follow up to ensure that appropriate actions were taken on customers requests/ complaints.Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix.

Primary responsibility of the person is to make new clients, garner investments in Mutual Funds, Equity Market, Bonds, Fixed Deposits, Life Insurance, Health Insurance etcCoordinate with the HR manager of Companies, Associations & arrange the webinar on Tax Planning & Advance Portfolio Management Coordinate with the asset management companies & life insurance companies to serve the clients better.

Cold call on the data Provided to for lead Generation for IELTS and Study Abroad Propose Good Communication, Good Listener,Committed, Punctual,English Typing 34-35 WPM,Good Knowledge of Microsoft Office, Learning & having Basic Knowledge of different Countries. Lead Generation, Taking basic Information of students and counselling of study abroad and IELTS & Invitinginvite Candidates for the webinar and walk-in (office visit).

We are hiring for the position of Customer care ExecutiveRole: Inbound/outbound process solving queries of customer related to Retail banking.Handling customer call. Location: - Gorwa Road, Vadodara .Process SBI Banking ProcessType: Inbound/outboundQualification: Min HSC passed or diploma passed and any graduate.Experience: freshers / experience.Salary: 13k-17k CTCInbound: 11,000/-, (Hindi, Gujarati)Marathi: 13,000/-Malayalam, Tamil and Punjabi: 18,000/-Outbound: 15,000/- (English mandatory)Shifts: Rotational. (work from office)No Target.Benefits: - Earn unlimited incentives, Attendance allowance Rs.2000/-PM.