Customer Support Executive Female 12th Pass Jobs in Amritsar

We are looking for a Customer Support Executive to join our team in Amritsar. This is a full-time office-based position ideal for freshers who have completed their 12th grade. You will play a key role in ensuring customer satisfaction and addressing inquiries effectively.As a Customer Support Executive, your primary responsibilities will include:- **Responding to Customer Inquiries**: You will assist customers by answering their questions and providing information about products and services, ensuring they feel valued and understood.- **Resolving Issues**: When customers face problems, you will work to find solutions quickly and efficiently, guiding them through the steps needed to resolve any issues they encounter.- **Maintaining Records**: You will keep accurate records of customer interactions, inquiries, and feedback to help improve our services and track patterns in customer needs.- **Collaborating with Team Members**: You will work closely with other team members to provide consistent and high-quality support, sharing insights and learning from one another to enhance the overall customer experience.To succeed in this role, you should have excellent communication skills, both verbal and written. A friendly and patient attitude is essential, as you will be interacting with a diverse range of customers. Good problem-solving skills and the ability to work in a team are also important. A willingness to learn and adapt in a fast-paced environment will help you thrive in this position.

Provide excellent customer service through chat, email, or phone (voice and non-voice process).Respond with accurate and complete information using the right tools and resources.Maintain a positive, professional, and empathetic attitude with every customer.Fluent English-speaking candidates are required, as clear communication is key to customer satisfaction.Work closely with team members and other departments to ensure smooth customer support.Follow all company communication rules, policies, and procedures at all times.Focus on delivering high-quality service with great results in terms of customer satisfaction, efficiency, and accuracy.Flexible working hours or rotational shifts based on business needs.

We are looking 100 number of Freshers for the New Openings,1. All interviews would be Face-2-Face2. Fresher candidates only.3. Graduation is mandatory (2020, 21, 22 & 2023 Passed out candidates only)Age below 25 years4. Bike and license mandatory.5. Salary: CTC 2.40L. Monthly Take home: 15000. Incentive Up to 60,000 per month.