Customer Support Executive 12th Pass Jobs in Chandigarh

As a Customer Care Executive, you will be the first point of contact for our customers, providing support and assistance to ensure a positive experience. This full-time position is suitable for freshers and requires a minimum educational qualification of a 12th pass. You will work from the comfort of your home, contributing to our commitment to excellent customer service.Key Responsibilities:- Handling Inquiries: Address customer questions through phone calls, emails, or chat messages, ensuring all inquiries are resolved efficiently.- Providing Solutions: Listen to customer concerns and provide appropriate solutions, ensuring their satisfaction and building lasting relationships.- Record Keeping: Maintain accurate records of customer interactions in the system, helping to track issues and solutions for future reference.- Feedback Collection: Gather feedback from customers about their experiences and relay it to the team for continuous improvement.- Product Knowledge: Stay updated on company products and services to provide accurate information to customers.Required Skills and Expectations:You should have strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude and a willingness to help are essential, as customer service revolves around making the customer feel valued. Basic computer skills and familiarity with using various software systems are necessary to manage inquiries efficiently. You should also be able to work independently from home, demonstrating good time management and self-discipline. Empathy and patience are key traits that will help you respond to customer needs effectively.

We Are Hiring - *Job Position :International Customer Support**Location:* Chandigarh

Job Position :International Customer SupportLocation: Chandigarh IT Park

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

Hiring for Chat ProcessJob Location - Mohali/ChandigarhSalary - upto 25kQualification - 12thGood communication skills required.for more information call @ 9041743665

Job descriptionWe are hiring for Voice process (International BPO) in Mohali IT Park for a renowned company.Helping clients to caption their telephone calls. Assisting customers' to communicate confidently with friends, family and colleagues by phone. Utilize excellent listening & verbal skills to enable Caption Call customers not to limit the quality of their phone conversations.KEY responsibilities AND ACCOUNTABILITIESProvide phone support for Global customers.Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible.Demonstrates confidence and willingness to resolve customer requests or queries.Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagementAbility to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets.Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledge base tools, internal applications etc.)Completes all training and development activities in timely mannerUnderstanding of escalation handling procedures.Main job requirementsService hours 24*7 , Rotational ShiftsQualification Under Graduates or Graduates in any streamExperience Graduate Fresher or under Graduates with 6 to 12 months of international BPO technical/Customer support experience.

GOOD COMMUNICATION SKILLS IN HINDI AND PUNJABI, GOOD CONVIENCING POWER.NO CHARGES .FRESHERS ARE ALSO WELCOME.

1. Calling the clients and guiding them about study and tourist visa & PR. 2. Counseling them about the visa process over the call. 3. Taking Proper Follow up on time from the calls made on daily basis.4. Convincing Clients by explaining the company Services and charges including benefits of our Services to take the Same.5.Fix appointments for counselors and generate walk-in.6. Follow-up on the leads till registration. REQUIREMENTS : Good Communication skills-Punjabi and Hindi Good Convincing skills. Prior experience in Overseas Education / Immigration / Sales or Visa Counseling.Experienced and Freshers both required INTERSTED CANDIDATES MAY SHARE THEIR RESUMe

We need a Tele caller staff for our office .Fresher candidate are also applied for this job.if you have a same line experience . There is no salary bar for deserving Candidates.#Salary = 10,000 to 30,000#skills = Good Command on Hindi or Punjabi #time = 9 AM TO 6 PM#workingday = Mon to Sat#fresher #experience both can Apply.

Hiring for International Voice ProcessSalary : 17,000 CTC to 24,000 CTC + Night Shift Allowance (2 Weekly Offs+ Cab Pick/Drop)Freshers can also applyJob Location : ChandigarhWork From Office, Night Shifts (Rotational)Mode of Interview : Face-to-Face / TelephonicMin Qualification :Graduate/10+2 with Extremely High Communication SkillsExcellent written/verbal communication skills .HR Alka Sharma BSCJ EnterprisesC-133, 4th Floor, Phase-8, Industrial Area, Mohali Above Gold Gym

We have vacant of 10 Telecaller Jobs in Chandigarh Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School Skill Telecalling etc.

Business Development Executives Required for EdTech Company - US ShiftPermanent - Work from Home!!!Responsibilities:- Lead generation through cold calling- Carrying out product demonstration.- Follow up prospects through mails & WhatsApp- Scheduling an appointment with the prospective leads.- Achieving targets on weekly basis.Requirements:- Exceptional communicator and influencer who can deliver pitch like a charm- Result driven with experience of extremely target centric job- Confident and persevering risk-taker who thrives in a high-performance high-growth environment- Self-learners with high grasping ability so that you can learn about the product within 2 days- USA shift working ability.- Fluent talking to US customersInterview Process:- Round 1 - HR Round- Round 2 - Versant Test- Round 3 - Final round with Director or HOD

We are hiring candidates for Business Development Associates who can join asap. We are looking for an energetic business development associate to help drive our sales and grow the business.You will approach health experts and build solid relationships with them while maintaining existing relationships.Other duties will include market research, developing business strategies and pitches and identifying new business opportunities.

OPENINGS FOR INTERNATIONAL BPOWork from officeRotational shifts are availableSalary : 18k - 27kJob Location : Chandigarh & MohaliProcess: Voice / Chat ProcessJob Profile: Customer SupportKEY SKILLS:- Excellent communication and negotiation skills Language proficiency spoken GoodCommunication skillsOutstanding verbal, written and listening skills (English)DESIRED CANDIDATE PROFILE Candidate should have good knowledge about Computer Must be 18 years of age or older High School (12th) or equivalent required Candidate should have excellentInterpersonal skills Open to work in rotational shifts, according to business needs.Freshers can also applyInterested candidates can send Cvs on whatsapp.RegardsSonakshi (HR)