Customer Service Associate Job Vacancies in Chandigarh

As a Customer Care Associate, your primary role is to assist customers by addressing their inquiries and ensuring their satisfaction. This position is ideal for candidates with 0 to 1 year of experience and is open to those with various educational backgrounds, including degrees in business, technology, or law.**Key Responsibilities:**- **Respond to Customer Inquiries:** Communicate with customers via phone, email, or chat to answer their questions and resolve issues promptly.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.- **Document Customer Interactions:** Maintain accurate records of customer interactions and transactions, ensuring information is up-to-date for future reference.- **Handle Complaints:** Address any customer complaints with empathy and professionalism, seeking to resolve issues to maintain customer satisfaction.- **Collaborate with Team Members:** Work closely with other team members to share insights and discuss solutions for recurring customer issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and empathetically to ensure customer understanding.- Problem-solving abilities: You need to quickly identify issues and think critically to find effective solutions.- Customer-oriented mindset: A passion for helping others and ensuring their needs are met is essential.- Ability to learn quickly: Adapting to new information and processes will help you succeed in this role.- Organizational skills: Being detail-oriented and able to manage multiple tasks will help maintain productivity. This role requires you to work full-time from our office located in IT Park, where you will contribute to enhancing the customer experience.

Requirement for Customer Service Associate.

Key Responsibilities:Handle inbound and outbound calls, emails, or chat from customers regarding product or service inquiries.Resolve customer complaints quickly and effectively, ensuring customer satisfaction.Maintain accurate records of interactions and update internal CRM systems.Coordinate with other departments (sales, technical, operations) to resolve issues.Follow up with customers to ensure their issues are resolved.Provide product and service information clearly and accurately.Meet performance targets like response time, resolution time, and customer satisfaction.

Job Openings for Customer Care Associate Jobs for Freshers in Mohali, IT Park, Chandigarh, must be graduates with Good knowledge in Good Communication Skills, Excellent English, Fluent English, International BPO etc.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Candidate should be very good in EnglishCandidate should have knowledge of computers.Candidate should be pro active.

Dear candidate ,Greeting from right fit resources .Urgent hiring Digital Lead generator manger .An effective customer service associate job description, begin by listing detailed duties, responsibilities and expectations. We have included customer service associate job description templates that you can modify and use.Sample responsibilities for this position include:Feedback promptly to customer inquiries in professional manner (Phone, email)Proactively answering consumer inquiries via Sitkas customer-service email accountCoordinate with Order Management Officer & Senior Team Leader to comeup with process improvementResponsible for agent coaching and improvementResponsible for ticket escalationFinding the answers/solutions to customer queries/issuesCommunicate and coordinate with internal, external departmentsControl KPIs breachProvide register coverage and process all customer and associate transactions at the registersPromote company programs including warranty sales, Sportsmans Advantage Club (loyalty program), private-label credit cards, and other seasonal promotions

Hiring for 10 Relation Manager Jobs in Chandigarh, Bahadurgarh, Jind, Kaithal, Karnal, Panipat, Rohtak, Sonipat, Yamunanagar, Kurukshetra, with minimum 1 Year Experience, Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Relationship, Customer Associate, Customer Care Consultant, Customer Facilitator, Sales Consultant, Sales Coordinator, Communication Advisor, meeting etc.

GOOD COMMUNICATION SKILLS IN HINDI AND PUNJABI, GOOD CONVIENCING POWER.NO CHARGES .FRESHERS ARE ALSO WELCOME.

Hiring for International Voice ProcessSalary : 17,000 CTC to 24,000 CTC + Night Shift Allowance (2 Weekly Offs+ Cab Pick/Drop)Freshers can also applyJob Location : ChandigarhWork From Office, Night Shifts (Rotational)Mode of Interview : Face-to-Face / TelephonicMin Qualification :Graduate/10+2 with Extremely High Communication SkillsExcellent written/verbal communication skills .HR Alka Sharma BSCJ EnterprisesC-133, 4th Floor, Phase-8, Industrial Area, Mohali Above Gold Gym

1. Calling the clients and guiding them about study and tourist visa & PR. 2. Counseling them about the visa process over the call. 3. Taking Proper Follow up on time from the calls made on daily basis.4. Convincing Clients by explaining the company Services and charges including benefits of our Services to take the Same.5.Fix appointments for counselors and generate walk-in.6. Follow-up on the leads till registration. REQUIREMENTS : Good Communication skills-Punjabi and Hindi Good Convincing skills. Prior experience in Overseas Education / Immigration / Sales or Visa Counseling.Experienced and Freshers both required INTERSTED CANDIDATES MAY SHARE THEIR RESUMe

We need a Tele caller staff for our office .Fresher candidate are also applied for this job.if you have a same line experience . There is no salary bar for deserving Candidates.#Salary = 10,000 to 30,000#skills = Good Command on Hindi or Punjabi #time = 9 AM TO 6 PM#workingday = Mon to Sat#fresher #experience both can Apply.

Urgently Hiring Customer Care ExecutiveLocation- Chandigarh/MohaliQualification- 12th & aboveGood English skillsFresher/ExperiencedSalary - 25000 to 30000

We have vacant of 10 Telecaller Jobs in Chandigarh Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School Skill Telecalling etc.

the candidate has to call on given data and she has to manage all the online queries generated through our portal regarding buy and sell property.

Roles and Responsibilities:Candidate will maintain relationships with existing clients and engage with prospective clients.Ensure all contact information is accurate and maintained updatedWork with the team to develop and implement lead management processEnsure continuous updates and appropriate levels of product knowledgeDevelop relations between company and client following details to ensure quick response to identified problems.Schedule advance working appointments and respond promptly.Desired Candidate Profile:Completed a Bachelors or a Masters degree in Sales, Marketing, Mass Communication, Journalism or a relevant field.Sound knowledge of MS Office.A passion for learning new things.Excellent English language skills both oral and written.Excellent Hindi language skills both oral and write.Experience in calling -SalesSelf-motivation to meet and exceed goals and the ability to work in a fast- paced environment.Excellent project and deadline management skills.Highly motivated, quick-learner, self-starterPatient and friendly personalityTeam playerGood time-management skillsGreat interpersonal, communication, presentation and negotiation skillserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitieserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitieserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitieserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitieserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitiesPerks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunities

We are hiring candidates for Business Development Associates who can join asap. We are looking for an energetic business development associate to help drive our sales and grow the business.You will approach health experts and build solid relationships with them while maintaining existing relationships.Other duties will include market research, developing business strategies and pitches and identifying new business opportunities.

OPENINGS FOR INTERNATIONAL BPOWork from officeRotational shifts are availableSalary : 18k - 27kJob Location : Chandigarh & MohaliProcess: Voice / Chat ProcessJob Profile: Customer SupportKEY SKILLS:- Excellent communication and negotiation skills Language proficiency spoken GoodCommunication skillsOutstanding verbal, written and listening skills (English)DESIRED CANDIDATE PROFILE Candidate should have good knowledge about Computer Must be 18 years of age or older High School (12th) or equivalent required Candidate should have excellentInterpersonal skills Open to work in rotational shifts, according to business needs.Freshers can also applyInterested candidates can send Cvs on whatsapp.RegardsSonakshi (HR)