Customer Service Manager Graduate Fresher Jobs in Mumbai

We are seeking a motivated and dynamic Front Office Executive to join our team in Mumbai. This role is ideal for fresh graduates or individuals with up to three years of experience who possess excellent communication skills and a friendly demeanor.Key Responsibilities:- **Reception Duties**: Greet and assist visitors, ensuring a warm and professional welcome to all. Manage phone calls and direct inquiries to the appropriate department.- **Administrative Support**: Assist in managing schedules, appointments, and meetings for team members. Handle correspondence, both electronically and physically, to maintain organization and efficiency.- **Office Coordination**: Maintain an orderly front office environment by ensuring that supplies are stocked and the reception area is clean and presentable. Collaborate with other departments to support office initiatives.- **Customer Service**: Address client needs and provide information accurately. Demonstrating empathy and understanding while resolving any concerns is crucial.Required Skills and Expectations:The ideal candidate should hold a graduate degree and have a strong command of both written and spoken English. Excellent interpersonal skills are essential, along with the ability to multitask and adapt in a busy work environment. Attention to detail, professionalism, and a positive attitude are vital for success in this role. Proficiency in basic computer applications is expected, with a willingness to learn new systems as needed. This position requires the ability to work full-time from the office and a strong desire to provide exceptional service.

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

Only for Female FreshersJob Opportunity Relationship Manager (Home Loan Operations) Location: Mumbai(Positions Bhyander, Borivali, Ghatkopar, Thane, Belapur)Role DescriptionFull-time, on-site role in Mumbai. Responsible for managing the end-to-end home loan process from customer interaction to loan disbursement.Key Responsibilities: Assessing loan applications Communicating with clients Verifying documentation Coordinating with departments Building customer relationshipsQualifications: Freshers Female candidates only Bachelors / Post Graduate Strong communication & interpersonal skills Organizational & problem-solving abilities Ability to work independently & in a team

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Channel : Direct ChannelJob Description :-Maintain relationship with customer for more generate business.- Planning and Preparing Presentation-You have to organize sales visit for business development-Lead based work-Organizing sales visits-Demonstrating and presenting products-Establishing new business-Do Cold Calling on the Lead based data

Customer Bank Account opening , Making FIX deposit of Customers , Sale the Banks product's

Hiring for nutraceutical company

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

To Handle enquiries for Calibration

Process all guest check ins and check outs verifying guest identity, form of payment, assigning room and activating / issuing room key. Set up accurate accounts for each guest according to their requirements. Process all payment types, paid-outs and charges. Count and secure bank at beginning and end of shift. Notify Loss Prevention department of any guest or member reports of theft. Develop/Maintain positive working relationships, support team to reach common goals. Listen and respond appropriately to members concern. Follow club policies and procedure, report accidents, injuries, and unsafe work conditions to manager. Ensure personal appearance is clean and professional, maintain confidentiality of proprietary information, protect club asset. Welcome and acknowledge guests and members anticipate and address members service needs, assist individuals with disabilities, thank members with genuine appreciation. Speak using clear and professional language, prepare and review written documents accurately and completely, answer telephones using appropriate etiquette.REQUIRED CANDIDATE PROFILE-Should be a pleasant personality, an Enthusiastic and EnergeticShould have good verbal and written communication and Interpersonal Skills Knowledge of Billing and MS Office software will be preferredWilling to work on rotational shifts.Morning Shift- 7 to 4, Afternoon Shift- 1 to 10, Night Shift- 10 to 7[Only Morning and Afternoon shift applicable to female candidates] SALARY BRACKET- 2 Lacs 3 Lacs PAInterested candidates contact on- 7506711905

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Addressing clients' uncertainties, grievances, and suggestions on time.Prior experience as a telecaller or similar.Record customer contacts, sales information, and other information about products and servicesCommunicate with sales representatives regarding customer calls

Aviation Company is HIRING for Customer Care from LGBT+ Community (LGBT+ means Lesbian, Gay, Bisexual, Queer, Intersex, Pansexual, Asexual.)Job purpose: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.Key responsibilities and accountabilities: Assist customers through all procedures related to arrivals & departures in the following activities.Reservations & ticketing:- Making reservations across the counter- Selling of tickets.- Remitting cash to the concerned department.- Answering customer queries over the telephone. Departures:- Attend the pre flight and post flight briefings.- Setting up of check in counters.- Screening of checked in baggage.- Maintain high quality of Check in procedures.- To assist customers with special requests.Arrivals:- To assist customers with special requests.- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same- Co-ordination with the baggage vendor for the damaged bags.- Follow up with the en-route stations regarding lost baggage.Post flight departure- Filing of all necessary flight papers- Any other responsibility assigned by the management from time to time

We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask

We are looking for a female office assistant.She will be responsible for handling clerical tasks in our office. Her responsibility will include taking order calls from clients, handling customer service, keeping track of important documents, generating invoices, managing logistics & supply inventory, performing data entry, etc.Freshers are welcomed.Job days: Mon-SatTimings: 10:30am-7:15pmRequired Age: 19 to 24Location: Gulalwadi, MumbaiPlease apply ONLY if you reside nearby Charni Road, or if you are willing to commute to town daily.Job Type: Full-time

Roles & Responsibilities: Flexible in calling Assist customers for site visits Give customers virtual tours of propertiesFreshers are also warmly welcomed.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaWebsite - www.aviationjobplacement.in

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team