Customer Service Associate Graduate Jobs in Noida

As a Customer Service Associate, you will play a vital role in ensuring our customers have a positive experience with our services. Located in Sector 62, this full-time position is ideal for individuals with 0 to 3 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries from customers, providing accurate information and assistance in a friendly manner.- **Resolve Issues:** When customers face problems, you will work to identify the issue and provide effective solutions to ensure their satisfaction.- **Maintain Records:** You will document customer interactions and transactions to keep accurate records for future reference and follow-up.- **Provide Product Information:** You will inform customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Regular communication with colleagues is essential, as you will work together to improve overall customer service.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be interacting with customers daily.- A positive attitude and a customer-focused mindset are crucial for creating a pleasant experience for our clients.- Basic computer skills are necessary to manage records and documentation efficiently.- Ability to work well under pressure and adapt to different customer needs.- A background in areas such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, I.C.W.A, or any vocational/professional course is preferred, as well as a willingness to learn.

As a Customer Service Associate, you will be responsible for providing excellent customer service to all clients. This includes answering inquiries, resolving complaints, and ensuring customer satisfaction. You will also be required to maintain customer records and contribute to overall team performance.Key responsibilities include responding to customer queries promptly and professionally, handling and resolving customer complaints effectively, and ensuring customer satisfaction through excellent service delivery. Additionally, you will be expected to maintain accurate customer records and contribute to team goals by collaborating with colleagues.The ideal candidate for this role should have 1-2 years of experience in customer service, be a graduate, and possess excellent communication and interpersonal skills. Strong problem-solving abilities, a customer-focused mindset, and the ability to work well in a team are also important expectations for this position. Working from the office in Noida Sector 63, this full-time role requires someone who is dedicated to providing top-notch customer service.

- **Key Responsibilities:**1. Respond to customer inquiries: Answer phone calls, emails, and online chats promptly to assist customers with their questions or concerns.2. Resolve customer issues: Investigate and solve customer complaints or problems to ensure customer satisfaction.3. Process orders: Handle customer orders, changes, returns, and refunds accurately and efficiently.4. Maintain customer records: Update and maintain customer information in the database to ensure accuracy and organization.5. Provide product information: Educate customers about products, services, and promotions to assist them in making informed purchasing decisions.- **Required Skills and Expectations:**1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide helpful assistance.2. Strong problem-solving skills: Capacity to think critically and find solutions to address customer concerns or issues.3. Attention to detail: Ensure accuracy in order processing and maintaining customer records.4. Patience and empathy: Ability to listen attentively and show understanding and compassion towards customers' needs.5. Ability to work in a fast-paced environment: Handle multiple customer inquiries and tasks efficiently while maintaining a positive attitude.

NEXT MOVE INDIA Company: MITZVAH ENGGRole: Business Development Manager / Associate Location: Noida, Sector 62 Position Type: Full-time Annual CTC: 34 LPA (Inclusive of 1 Lakh Performance-based Variable) Gender Preference: Female Candidates Only What Were Looking For Education: Graduate in any discipline Experience: Minimum 1 year in sales/business development (Freshers may also apply) Gender: Female candidates only Communication: Excellent verbal & written skills in English and Hindi Tech Skills: Comfortable using CRM tools, MS Excel, and communication apps

# We Are Hiring: Business Development Associates (BDA) & Senior BDAs Experience: 1-4 years in Sales (Tech course sales experience is a must!) Locations: Noida / Bangalore Salary: Up to 8 LPA + Uncapped Incentives# Why You Should Apply? 5-Day Work Culture Your weekends are yours! Uncapped Earnings The more you sell, the more you earn! Thriving Work Culture Join a team that supports and grows together! Premium EdTech Brand Work with one of the top players in the industry!How to Apply? Apply directly here: https://lnkd.in/gN46vxDpResponsibilities:- Reach out to prospects and provide guidance on navigating the tech landscape.- Follow up with existing prospects to explore new opportunities with our offerings.- Qualify prospects career goals and identify how our services can assist them.- Commit to meeting and exceeding daily input and output targets.Requirements:- 1-6 years of experience in sales or business development.- Undergraduate degree in any stream, preferably B.Tech.- Excellent verbal and written English communication skills.- Passion for sales and achieving targets.- Preliminary knowledge of LSQ (Likert Scale Questionnaire).- Proficiency in handling tech products is preferred.- Experience handling a ticket size of over 50K is an added advantage.

Company DescriptionTWOSS Learning Private Limited is dedicated to providing insightful guidance in the education sector by collaborating with major EdTech companies. They facilitate connections, share industry insights, and create a network to propel the education sector forward.!!Exciting Career Opportunity at TWOSS Learning Pvt. Ltd.!!Were on the lookout for talented and motivated professionals to join our growing team! Were currently hiring for the following positions:*Business Development Associate**Senior Business Development Associate**HR Associate*LOCATION: Remote (Work from Home)WORK DAYS: Monday to Friday (WEEKEND OFF)Introducing Our Unique 'Job for MBA' Program!Always dreamed of pursuing an MBA, but concerned about finances? At TWOSS Learning Pvt. Ltd., weve got you covered!What We Offer: Get Hired, Get Educated: Start your career at TWOSS and pursue your MBA journey simultaneously. Earn While You Learn: Pay for your MBA fees directly from your salary. Top-Tier MBA Program: Study at one of Indias premier MBA institutions with 100% job assistance after graduation.ELIGIBILITY CRITERIA: A genuine interest in pursuing an MBA while working with usAttractive Salary Packages:Fixed: 4 LPA, Variable: 3 LPA)Fixed: 5 LPA, Variable: 3 LPA)!!DON'T APPLY IF YOU HAVE ALREADY DONE MBA!!HOW TO APPLY: share your resume at himanshu.razdan@twoss.in

About UsSudo24 Learning Private Limited is a dynamic and fast-growing EdTech companycommitted to transforming education. We offer innovative and impactful educationalproducts that empower learners and educators alike.Position OverviewWe are looking for a motivated and experienced Business Development Executive (BDE)with a background in the EdTech industry. The candidate will play a crucial role in drivingsales, building relationships, and contributing to the companys success.Key Responsibilities1. Sales and Revenue Generation: Drive sales of educational products and achieve monthly/quarterly sales targets. Proactively identify and close new business opportunities.2. Lead Generation and Conversion: Identify potential leads and follow up effectively to convert them into clients. Build and maintain a robust sales pipeline.3. Client Relationship Management: Establish and nurture strong relationships with customers. Handle client inquiries, concerns, and ensure customer satisfaction.4. Market Research: Conduct market analysis to understand customer needs and industry trends. Provide feedback to improve product offerings and sales strategies.5. Reporting and Documentation: Maintain detailed records of sales activities, leads, and follow-ups. Prepare and present regular sales reports to the management.Qualifications and Skills Bachelors degree in Business, Marketing, or a related field. 1-3 years of relevant experience in the EdTech industry (preferred). Proven track record of achieving or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, result-oriented, and comfortable working independently. Proficiency in CRM tools and MS Office Suite.

Customer Service Associates- Outbound Tellecalling Sales

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Meeting and completing account opening formalities with strict adherence to KYC norms (Field verification Mandatory). Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net banking registration /RD- FD activation).

Location NoidaWorking Hours: Monday - Friday from 4:30 pm to 1:30 am IST (7 am to 4 pm EST)Desired Qualification: Bachelors degree in any technical field (BTECH, Computer Science,Architecture, etc.) OR MBA preferably in Sales & Marketing.Required Experience: 0-5 years of experience in Sales Preferred Sales experience in US B2BWe are looking for an energetic BDA to help drive our sales and grow the business. You will attract new clients and build solid relationships with them while maintainingexisting relationships. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities.Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.Conducting market research and identifying potential clients.Cultivating strong relationships with new clients, while maintaining existing client relationships.To know more visit us at www.apnewala.comBecome a subject matter expert on our product line and have meaningful dialogue with clientsCollating and maintaining client information in the CRM database.Developing and implementing sales strategies, client service and retention plans, and analysing sales data to inform or update marketing strategies.Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.Ability to connect with our Production Team to solve clients technical requirements related to our productsAbility to manage multiple projects concurrently and meet deadlines.Identify new business opportunities and partners.Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.Primary responsibilities: Subject Matter Expert: Learn product line and become a subject matter expert on products Sales Opportunities: Source new sales opportunities through inbound l

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Hiring Hiring HiringDesignation - Customer Service Associate/ Business Development AssociateJob location - Noida Sector 63Salary - 20 k to 25 k per month and lucrative incentives Experience - freshers and 6 month required international voice process Required Excellent Communication Skills6 days working with rotational shiftperks and benefits - cab facility upto 15 km for night shift meals also provided by company.Who might be interested please share cv Asap.

HELLO , Greetings from Work Force ManagementCall @ WhatsApp -Nandani Mega Hiring for Multiple companies for Night shifts & Day shifts for Experience and Freshers in Delhi NCR Location - Delhi , Gurgaon and Noida 1 - Openings for Noida location for Domestic & International customer service Process-Any Grad/ Undergrad/ Post Grad with minimum 6 to 12 months of experience in Customer care, can apply .-Avg / Good Communication Skills Required .-Salary UpTo - 3lpa to 5Lpa + Incentives-6 Days working / Night Shifts with rotational Offs-Location - Noida-Blended Process & Fully Voice 2 - Openings for Customer care and Sales Process-Any Grad / Post Graduate with -Minimum 1 year of experience in -Customer service or in Sales / Max - 3 to 4 yrs .-Good Communication Skills Required-Salary UpTo 3.5 Lpa + Incentives.-6 days Working / 1 Rotational Off.-Location - Jasola3 - Openings for Customer care & Sales for Gurgaon-Any Grad / Undergrad/ Post Grad Fresher -Experience candidates can also apply.-Min- 6 months Experience Required-Max - 4 yrs in Cce or In sales-Good Communication Skills Required.-Salary UpTo 3.5 Lpa to 4Lpa + unlimited Incentives.-6 days Working / 1 Rotational Off.-Location - Gurgaon4- Openings for Inside sales for Education Counselor-Any Grad / Post Graduate Fresher can Apply-Experience Person can also Apply-Minimum -6 months Experience in Sales , Upselling etc .-Maximum - 3 to 4 yrs Required.-Good Communication Skills Required.-6 Days Working / 1 Rotational Off.-Location - Delhi and NoidaFor More Information kindly share your Updated resume on this undermentioned numberThanks And RegardsNandiniWorkforce Management

Hello Folks! We are thrilled to announce new openings for the International Voice Process! Positions available in:- Technical Support - Customer Service Experience: 1 to 4 yearsSalary: Up to 4.5 LPALocation: NoidaWorking Days: 5 days, with a rotational week offCab Facility: Provided for both sidesMode of Interview: Direct & Telephonic InterviewNotice Period: Immediate Joiners PreferredFor more details and to seize this opportunity, reach out to:Sakthi Priya HR

Dear Candidate,Greetings from Tech Mahindra....!!!Tech Mahindra hiring for the Premium Process E commerce & banking process any Graduate and Experience candidates.Preference: Looking for Immediate Joiner!!Job Location : A- 8 Knowledge Blueward Tech Mahindra Noida sec 62 Preference : Excellent Communication SkillsSalary 1.80 LPA to 3.50LPAEligibility : Only GraduateJob Criteria: Only Graduate candidates with 6 months of BPO Experience with Excellent Communication skill. Flexible to work in 24*7 environments, comfortable to work in night shifts. Preference - Candidates must have knowledge of banking/Credit Card/Debit Card Good communication skills writing, Oral and verbal. Good computer knowledge.Direct Walking: Interested Candidate can direct walking at below mention address and mention Usha Mishra top on your resume.Venue Detail : - A8A, Tech Mahindra 1st Floor, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. For Further Details, please share your resume and contact on below mentionedNumbers.Recruiter Name - Usha Mishra

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.

Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.