Customer Service Associate Graduate Fresher Jobs in Noida

As a Customer Service Associate, you will play a vital role in ensuring our customers have a positive experience with our services. Located in Sector 62, this full-time position is ideal for individuals with 0 to 3 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries from customers, providing accurate information and assistance in a friendly manner.- **Resolve Issues:** When customers face problems, you will work to identify the issue and provide effective solutions to ensure their satisfaction.- **Maintain Records:** You will document customer interactions and transactions to keep accurate records for future reference and follow-up.- **Provide Product Information:** You will inform customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Regular communication with colleagues is essential, as you will work together to improve overall customer service.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be interacting with customers daily.- A positive attitude and a customer-focused mindset are crucial for creating a pleasant experience for our clients.- Basic computer skills are necessary to manage records and documentation efficiently.- Ability to work well under pressure and adapt to different customer needs.- A background in areas such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, I.C.W.A, or any vocational/professional course is preferred, as well as a willingness to learn.

- **Key Responsibilities:**1. Respond to customer inquiries: Answer phone calls, emails, and online chats promptly to assist customers with their questions or concerns.2. Resolve customer issues: Investigate and solve customer complaints or problems to ensure customer satisfaction.3. Process orders: Handle customer orders, changes, returns, and refunds accurately and efficiently.4. Maintain customer records: Update and maintain customer information in the database to ensure accuracy and organization.5. Provide product information: Educate customers about products, services, and promotions to assist them in making informed purchasing decisions.- **Required Skills and Expectations:**1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide helpful assistance.2. Strong problem-solving skills: Capacity to think critically and find solutions to address customer concerns or issues.3. Attention to detail: Ensure accuracy in order processing and maintaining customer records.4. Patience and empathy: Ability to listen attentively and show understanding and compassion towards customers' needs.5. Ability to work in a fast-paced environment: Handle multiple customer inquiries and tasks efficiently while maintaining a positive attitude.

NEXT MOVE INDIA Company: MITZVAH ENGGRole: Business Development Manager / Associate Location: Noida, Sector 62 Position Type: Full-time Annual CTC: 34 LPA (Inclusive of 1 Lakh Performance-based Variable) Gender Preference: Female Candidates Only What Were Looking For Education: Graduate in any discipline Experience: Minimum 1 year in sales/business development (Freshers may also apply) Gender: Female candidates only Communication: Excellent verbal & written skills in English and Hindi Tech Skills: Comfortable using CRM tools, MS Excel, and communication apps

Company DescriptionTWOSS Learning Private Limited is dedicated to providing insightful guidance in the education sector by collaborating with major EdTech companies. They facilitate connections, share industry insights, and create a network to propel the education sector forward.!!Exciting Career Opportunity at TWOSS Learning Pvt. Ltd.!!Were on the lookout for talented and motivated professionals to join our growing team! Were currently hiring for the following positions:*Business Development Associate**Senior Business Development Associate**HR Associate*LOCATION: Remote (Work from Home)WORK DAYS: Monday to Friday (WEEKEND OFF)Introducing Our Unique 'Job for MBA' Program!Always dreamed of pursuing an MBA, but concerned about finances? At TWOSS Learning Pvt. Ltd., weve got you covered!What We Offer: Get Hired, Get Educated: Start your career at TWOSS and pursue your MBA journey simultaneously. Earn While You Learn: Pay for your MBA fees directly from your salary. Top-Tier MBA Program: Study at one of Indias premier MBA institutions with 100% job assistance after graduation.ELIGIBILITY CRITERIA: A genuine interest in pursuing an MBA while working with usAttractive Salary Packages:Fixed: 4 LPA, Variable: 3 LPA)Fixed: 5 LPA, Variable: 3 LPA)!!DON'T APPLY IF YOU HAVE ALREADY DONE MBA!!HOW TO APPLY: share your resume at himanshu.razdan@twoss.in

Customer Service Associates- Outbound Tellecalling Sales

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Meeting and completing account opening formalities with strict adherence to KYC norms (Field verification Mandatory). Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net banking registration /RD- FD activation).

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Hiring Hiring HiringDesignation - Customer Service Associate/ Business Development AssociateJob location - Noida Sector 63Salary - 20 k to 25 k per month and lucrative incentives Experience - freshers and 6 month required international voice process Required Excellent Communication Skills6 days working with rotational shiftperks and benefits - cab facility upto 15 km for night shift meals also provided by company.Who might be interested please share cv Asap.

HELLO , Greetings from Work Force ManagementCall @ WhatsApp -Nandani Mega Hiring for Multiple companies for Night shifts & Day shifts for Experience and Freshers in Delhi NCR Location - Delhi , Gurgaon and Noida 1 - Openings for Noida location for Domestic & International customer service Process-Any Grad/ Undergrad/ Post Grad with minimum 6 to 12 months of experience in Customer care, can apply .-Avg / Good Communication Skills Required .-Salary UpTo - 3lpa to 5Lpa + Incentives-6 Days working / Night Shifts with rotational Offs-Location - Noida-Blended Process & Fully Voice 2 - Openings for Customer care and Sales Process-Any Grad / Post Graduate with -Minimum 1 year of experience in -Customer service or in Sales / Max - 3 to 4 yrs .-Good Communication Skills Required-Salary UpTo 3.5 Lpa + Incentives.-6 days Working / 1 Rotational Off.-Location - Jasola3 - Openings for Customer care & Sales for Gurgaon-Any Grad / Undergrad/ Post Grad Fresher -Experience candidates can also apply.-Min- 6 months Experience Required-Max - 4 yrs in Cce or In sales-Good Communication Skills Required.-Salary UpTo 3.5 Lpa to 4Lpa + unlimited Incentives.-6 days Working / 1 Rotational Off.-Location - Gurgaon4- Openings for Inside sales for Education Counselor-Any Grad / Post Graduate Fresher can Apply-Experience Person can also Apply-Minimum -6 months Experience in Sales , Upselling etc .-Maximum - 3 to 4 yrs Required.-Good Communication Skills Required.-6 Days Working / 1 Rotational Off.-Location - Delhi and NoidaFor More Information kindly share your Updated resume on this undermentioned numberThanks And RegardsNandiniWorkforce Management

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Dear Candidate,Greetings from Tech Mahindra....!!!Tech Mahindra hiring for the Premium Process E commerce & banking process any Graduate and Experience candidates.Preference: Looking for Immediate Joiner!!Job Location : A- 8 Knowledge Blueward Tech Mahindra Noida sec 62 Preference : Excellent Communication SkillsSalary 1.80 LPA to 3.50LPAEligibility : Only GraduateJob Criteria: Only Graduate candidates with 6 months of BPO Experience with Excellent Communication skill. Flexible to work in 24*7 environments, comfortable to work in night shifts. Preference - Candidates must have knowledge of banking/Credit Card/Debit Card Good communication skills writing, Oral and verbal. Good computer knowledge.Direct Walking: Interested Candidate can direct walking at below mention address and mention Usha Mishra top on your resume.Venue Detail : - A8A, Tech Mahindra 1st Floor, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. For Further Details, please share your resume and contact on below mentionedNumbers.Recruiter Name - Usha Mishra

Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits.

We are looking for 200 Customer Support Associate Posts in Noida, Communication skill, BPO, Customer Service, Customer Support, with deep knowledge in Communication skill, BPO, Customer Service, Customer Support and Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E, M.A, M.B.A/PGDM, M.Com,

A passenger service assistant is a customer service representative or agent who assists people using flight services.

Infoneo Technologies is a full-cycle software development company that homes the ideas, expectations, and dreams of its founders, employees, and clients. The organization was founded in 2014 with some limited resources but big ideas, unbridled dedication, and uncompromisable moral values. Creativity, Innovation, and Reliability are the three pillars that have firmly kept this organization's existence and helped it grow.Responsibilities for Customer care Process AssociateRespond promptly and professionally to incoming customer inquiries in person, by telephone, or by emailMaintain an updated knowledge of the organization's products, services, and customer service policiesDocument customer interactions when necessary, compiling documents and forwarding information to interested partiesExplain simply and clearly in response to customer questions and check for customer understanding and acceptanceRecommend new products or services or make suggestions for improvements by identifying relevant features and benefitsAssist clients by demonstrating the use of goods and programs and answering any questions they may haveParticipate in training opportunities provided by the organization or by outside entitiesEstablish and maintain good rapport with customers by using positive language and anticipating their needs

Job DescriptionCompany Details: Ebullient Services provides clients with successful business process outsourcing (BPO) solutions. We bring to the world a whole new class of services and a unique approach to customer satisfaction. We serve to the world and an extensive portfolio of services in the most professional manner and also adhering to the industry standards. Visit our website for more detailsResponsibilities:Work from HomeCommunicate with customers via phone, email and chat Understanding the products and services provided by the company.Resolving customer complaints, service issues and queries. Providing detailed information to customers. Negotiating the terms and conditions with the customers. Maintaining healthy relationship with the clients. Offering exceptional customer service and taking feedbacks.Comfortable with back to back inbound call flow.

Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation