Customer Service Associate Female Graduate Jobs in Noida

About UsSudo24 Learning Private Limited is a dynamic and fast-growing EdTech companycommitted to transforming education. We offer innovative and impactful educationalproducts that empower learners and educators alike.Position OverviewWe are looking for a motivated and experienced Business Development Executive (BDE)with a background in the EdTech industry. The candidate will play a crucial role in drivingsales, building relationships, and contributing to the companys success.Key Responsibilities1. Sales and Revenue Generation: Drive sales of educational products and achieve monthly/quarterly sales targets. Proactively identify and close new business opportunities.2. Lead Generation and Conversion: Identify potential leads and follow up effectively to convert them into clients. Build and maintain a robust sales pipeline.3. Client Relationship Management: Establish and nurture strong relationships with customers. Handle client inquiries, concerns, and ensure customer satisfaction.4. Market Research: Conduct market analysis to understand customer needs and industry trends. Provide feedback to improve product offerings and sales strategies.5. Reporting and Documentation: Maintain detailed records of sales activities, leads, and follow-ups. Prepare and present regular sales reports to the management.Qualifications and Skills Bachelors degree in Business, Marketing, or a related field. 1-3 years of relevant experience in the EdTech industry (preferred). Proven track record of achieving or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, result-oriented, and comfortable working independently. Proficiency in CRM tools and MS Office Suite.

Responsibilities:1. Communicate with customers via phone, email and chat2. Understanding the products and services provided by the company.3. Resolving customer complaints, service issues, and queries.4. Providing detailed information to customers5. Negotiating the terms and conditions with the customers6. Maintaining a healthy relationship with the clients7. Offering exceptional customer service and taking feedbackDesired Qualities:Clear communication skills, product and service expertise, the ability to use positive language, persuasive speaking skills, and effective listening.Experience: At least 1 year of relevant work experienceQuality requirement:1. Excellent Communication Skills2. Open to Blended Process (Chat + Calls + Email)3. Open to Rotational shift, Split shift and evening Shift4. Comfortable with the bond of 6 months.Technical Requirements:1. Windows laptop with (Windows 10 or above), Ram (8gb or above)2. High Internet Connection with Speed more than 50mbps3. Proper Electricity with backup like inverter or generator. Power backup is must.

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

calling On the Leads or Data Provided By the Company.responsible for Making & Handling Client Over Telephonic Calls.ability to Deal with Telephone Queries in a Professional Manner.fixing Up Appointment for Client Place Meeting and Explain About the Project.fixing Up Site Visits for Clients. convincing Them On the Property Investment and Its Benefits.report On Calling Activities to Management.working for Accomplishing Target. (both Weekly & Monthly).personal Attributes:fluency in English and Hindi. Multilingual Fluency is An Added Advantage.ability to Sustain a Conversation.possess Positive Attitude & Should Be Goal Oriented.should Be Courteous, Professional and Polite.excellent Time Management .

Sales Executive Responsibilities:Setting sales goals and developing sales strategies.Researching prospects and generating leads.Contacting potential and existing customers on the phone, by email, and in person.Handling customer questions, inquiries, and complaints.Preparing and sending quotes and proposals.Managing the sales process through specific software programs.Building and maintaining a CRM database.Meeting daily, weekly, and monthly sales targets.Participating in sales team meetings.Relationship Manager Telesales knowledge (freshers can apply) Education: Masters Salary: Up to 5K Plus incentive Location: Dubai/Abu DhabiSales Executive Requirements:1+ years of sales experience.Excellent customer service and sales skills.Strong verbal and written communicator.Excellent phone and presentation skills.Proficiency in Microsoft Office, CRM, and sales software programs.Good negotiation and problem-solving skills.

A Telemarketer works as a sales representative that uses the telephone to communicate with potential customers. A Telemarketer uses a prepared sales script and contacts customers over the phone to offer a product or service. They have a detailed understanding of the product being offered and can answer potential questions and information about pricing and shipping options. A Telemarketer usually works from a call center and is generally found in an open floor office with a team of other representatives.

JOB DESCRIPTION Tele Sales executive Digital sales Responsibilities : - Calling customers and updating them about the company's , services, or new launches Addressing any customer queries and complaints Questioning customers to understand their requirements and preferences Maintaining and updating database with customer information Fulfilling the monthly and yearly sales target Creating and presenting detailed sales reports Directing potential sales leads to the Sales Representatives Maintaining a record of day-to-day calls and sales activities Assisting the Sales department in planning and implementing effective sales strategies Monitoring KPIs and sales achievements Analyzing and presenting competitor sales activities Keeping up-to-date with the latest industry developments and company offerings Assisting in facilitating future sales Noting customer requirements or orders and processing the same to the concerned departmentRequirements : - Bachelors degree in any field. Proven work experience as a Telesales Representative, Telecaller, or a similar position in the Sales department( website or digital sales preferd ) Excellent communication and interpersonal skills Good time management and organizational skills Strong presentation and negotiation skills Proficiency in Microsoft Office Good telephone etiquettes Impressive multitasking and problem-solving abilities Ability to manage stressful situations and strict deadlines Highly motivated individual Ability to work independently and collaboratively Ability to offer excellent customer serviceJob Types: Full-time, Regular / PermanentNo. of vacanccy : 8 Tele Sales executiveLocation : Noida Sector 62Salary: 20,000.00 - 35,000.00 per month or Negotiable Schedule: Day shiftCOVID-19 considerations:Wearing a mask is mandatory.EducationExperience:Telesales: 1 year (Preferred)Information Technology , websites sales digital marketing

-Answer incoming calls and respond to customer's emails.-Team Handling-Management and resolve customer complaints.-Lead allocation to the Sales Teams-Identify and Resolve issues of existing candidatesRequired Candidate profile-Good communication skills-Email writing skills to customers

Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.

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looking for female , full time job opening , who can handle all sales queries, fl-up, Lead Generation/ handling, insight sales,

Customer Support Executive - Work will mainly involve replying or queries to their Customers and Supplier's Emails, calling Suppliers if needed and answering their Calls. Full training will be provided. GOOD ENGLISH COMMUNICATION AND BASIC COMPUTER KNOWLEDGE IS MANDATORY. NO SELLING IS INCLUDED.Pre Sales Executive - To list and do the costing from data provided on website and on seller portal of amazon and eBay UK and European market place. BASIC COMPUTER KNOWLEDGE IS MANDATORY.Cab facilities are there from Noida Sector 16 metro stationAlternate Saturday off.(AFTER TRAINING OF 30-45DAYS)Additional Info-products are mainly UK based.

We are looking for female telecaller (Inside sales) candidates who are willing to join immediately in an electronics and home appliance company

1. Reach out to 50 to 100 leads a day2. Share the daily updates of the calls to the reporting manager3. Work on authentication of leads / clients and resolve their issues by suggestingappropriate solutions through the matrix provided4. Perform day-to-day telecalling operational tasks assigned5. Attend regular team meetings to clarify progress and performance relatedexpectations6. Maintain database for leads/clients7. Attend to the sales & services calls received on the customer care numbers8. Online Chat Process: Be available to address any query coming through onlinechat mode.9. Responsible for converting telephone enquiries into admissions.10. Responsible for achieving business targets through effective counselling as perthe timelines

KRA'sContact potential or existing customers to inform them about a product or service. Answer questions about products or the companyAsk questions to understand customer requirements and arrange meetings/visitsDirect prospects to the field sales team when neededEnter and update customer information in the databaseHandle grievances to preserve the company's reputationsKeep records of calls and sales and note useful informationRequirements:Proven experience as telesales representative or other sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsGood Communications skillsExcellent communication with interpersonal skillsCool-tempered and able to handle rejection.

Responsibilities:1. Communicate with customers via phone, email and chat2. Understanding the products and services provided by the company.3. Resolving customer complaints, service issues, and queries.4. Providing detailed information to customers5. Negotiating the terms and conditions with the customers6. Maintaining a healthy relationship with the clients7. Offering exceptional customer service and taking feedbackDesired Qualities:Clear communication skills, product and service expertise, the ability to use positive language, persuasive speaking skills, and effective listening.Experience: At least 1 year of relevant work experienceQuality requirement:1. Excellent Communication Skills2. Open to Blended Process (Chat + Calls + Email)3. Open to Rotational shift, Split shift and evening Shift4. Comfortable with the bond of 6 months.Technical Requirements:1. Windows laptop with (Windows 10 or above), Ram (8gb or above)2. High Internet Connection with Speed more than 50mbps3. Proper Electricity with backup like inverter or generator. Power backup is must.