Array ( [0] => customer-service-associate [1] => mumbai ) Customer Service Associate Graduate Jobs in Mumbai
84

Customer Service Associate Graduate Jobs in Mumbai

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Hiring Fresher - Business Development Associate - Mumbai

shree guru kripa printer and advertiser

  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Marketing Marketing Communication Strategic Communication Customer Care Lead Generation Problem Solving Inside Sales Negotiation Skills Convincing Power B2B Sales Analytical Ability Sales Business Development Confidence Sales Relationship Retail Sales Marketing
Are you a dynamic and results-driven individual with a passion for Marketing, Marketing Campaigns, and Event Management? Empire Printing Solutions is seeking a Business Development Associate to join our team and help drive our business growth to new heights!Key Responsibilities:1. Develop and implement strategic marketing campaigns to increase brand awareness and drive sales2. Identify and pursue new business opportunities through networking and relationship building3. Plan and execute successful events to showcase our products and services to potential clients4. Collaborate with the sales team to generate leads and convert them into customers5. Analyze market trends and competitor activity to identify areas for growth and improvement6. Create compelling sales pitches and presentations to win over clients and secure new business7. Maintain strong relationships with existing clients to ensure satisfaction and encourage repeat businessIf you are a creative thinker with excellent communication skills and a proven track record in business development, we want to hear from you! Join Empire Printing Solutions and be part of a dynamic team that is dedicated to delivering top-notch printing solutions to our clients. Apply now and take your career to the next level!
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Customer Support Associate (csa)

Impact Infotech Pvt Ltd

  • 1 - 5 yrs
  • 2.8 Lac/Yr
  • Andheri East Mumbai
Chat Support Chat Process Customer Support Voice Process Customer Care Associate
Process: Kotak Securities Stock Market (Chat/Voice Process) Designation: Customer Support Associate (CSA) Role: Handle and resolve customer queries and complaints via Chat/Voice Process Eligibility: Any Graduate / Minimum 6 months of Customer Service experience (BPO/BFSI mandatory)Age: 18 to 35 years Shift:Day Shift between 8 AM 8 PM (Any 10 hours)5 Days Working - Any 2 Rotational Week Offs Location: Chandivali, Andheri East Salary: 19,900 21,500 (in hand)
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  • 3 - 5 yrs
  • 4.8 Lac/Yr
  • Lower Parel Mumbai
Customer Care Problem Solving Strategic Communication B2B Sales Marketing Communication Sales Relationship Confidence Convincing Power Inside Sales Sales Business Development Analytical Ability Lead Generation b2c Marketing Negotiation Skills Marketing Retail Sales Marketing
We have vacant of 1 Business Development Associate Job in Lower Parel, Mumbai, Experience Required : 3 Years Educational Qualification : B.Com, Post Graduate Diploma Skill Customer Care, Problem Solving, Strategic Communication, B2B Sales, Marketing Communication, Sales Relationship, Confidence, Convincing Power, Inside Sales, Sales Business Development, Analytical Ability, Lead Generation, b2c Marketing, Negotiation Skills, Marketing, Retail Sales Marketing etc.
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Customer Handeling Customer Service Customer Care BPO Domestic Process Voice Process Blended Process Chat and Email Process Inbound Outbound Voice Process Customer Care Cons Customer Guidance BPO Operations Domestic BPO Non Voice Process BPO Non Voic
This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.
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Customer Service Associates

Datamatics Business Solution

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Mumbai
Customer Care Customer Service
Greetings form Datamatics!!!We are hiring for Domestic Voice process (Inbound) - Andheri MIDC.Day Shift/ 6 Days workingWork from office.Graduate freshers apply Salary between: 15k to 18k In-hand.Good English CommunicationHandling calls & Solving queries of the customers. Computer savvy. Company : Datamatics Business Solutions Limited Location: Plot No B5, Part B Cross Lane, M.I.D.C, Andheri East, Mumbai. 400093If interested please share your updated resume on ritu_sarkar@datamaticsbpm.comor Whatsapp 9324895466.
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Communication Skills
We have hirings for international BPO's you have to handle calls and solve the queries of customers.
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Business Development Associate

Fix mastermind services

Marketing Marketing Communication Customer Care Strategic Communication Lead Generation b2c Marketing Sales Business Development Retail Sales Marketing Sales Relationship Confidence
Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.
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  • 1 - 5 yrs
  • Andheri Mumbai
Customer Associate Customer Care Executive
Job Description:The Call Centre Executive is responsible for providing exceptional customer service by effectively handling inbound and outbound calls in a professional and courteous manner. The executive will address customer inquiries, resolve issues, and provide accurate information about products or services. They must possess excellent communication skills, be highly customer-oriented, and have the ability to handle challenging situations with empathy and patience. The Call Centre Executive will work collaboratively with team members to meet performance goals and maintain a high level of customer satisfaction.Responsibilities: Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions. Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required. Provide accurate and up-to-date information about products, services, and company policies to customers. Maintain a thorough understanding of product knowledge and stay updated with any changes or updates. Identify and escalate complex issues or complaints to the appropriate department or supervisor for resolution. Document all customer interactions, including details of inquiries, complaints, or comments, accurately and comprehensively in the CRM system. Meet or exceed individual and team targets, such as call handling time, customer satisfaction scores etc. Collaborate with team members and supervisors to continuously improve processes and enhance the overall customer experience. Adhere to company policies, procedures, and quality standards to ensure consistency and efficiency in service delivery. Stay updated with industry trends and best practices in customer service and call centre operations.Requirements:
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Jobs by Popular Location

Customer Service Coordinator

Elite Management Services

Customer Associate
Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet Attend to customer service calls on phoneNew order processing & feeding in the systemManage the work allocation thru the service management systemMake repair quotations in Tally and interact with the customer for approvalpayment follow-up if anycomplaints or grievances solvingcoordinate with the services and spares team for completion and close service callsGood in Ms Office.
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Customer Service Associate Fresher

Aerial Telecom Solution Pvt Ltd

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Vikhroli Mumbai
Customer Care International Voice Process UK Shift US Shift
Please find below the detailed job description for your reference.Job Location: VIKHROLI, MUMBAIJob Description:Job description: International Voice ProcessResponsibilities: In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Candidate expected interactions are within Candidate team and direct supervisor. Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders. Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work
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Customer Success Associate

Neemtree Internet Pvt Ltd

Client Relationship Manager Client Services Executive
The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Vile Parle East Mumbai
Marketing Marketing Communication Strategic Communication Customer Care Lead Generation
Looking for INTERNATIONAL Career.Apex Edu Tech is Leading overseas education counselor. We are a growing organization with dynamic and friendly work culture. Est. since 2001. We at APEX Counsel Students for Higher Education Abroad, Navigating them with the entire process of making a career plan, Coaching & Training for the entrance tests IELTS / TOEFL / PTE / GRE /GMAT> Follow Up leads from various sources > Guiding Student for UK / USA /Australia/ New Zealand & Singapore Universities.> Follow up with Students by Phone / Emails / SMS> Giving assistance to Students for their course related queries.> Facilitating complete application process.> Conducting public & In house Seminars for students and parents about study options in & visa formalities for US/UK.> Handling Spot admission for the students for USA, UK & Canada universities.> Registered student for tests like IELTS, TOEFL, GRE, and GMAT & SAT.> Meeting targets. Training Shall Be Provided GOOD INCENTIVES Preferred CANDIDATES FROM THE FIELD OF SALES AND MARKETING Skill Good Communication , Marketing and Negotiation skills.
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Looking For Customer Service Representative

JOB24by7 Recruitment Consultancy Services

Call Coordinator Inbound Process Inbound Voice Process Inbound Outbound Calling Customer Associate
Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35
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Customer Service Associate

Sashakt Empowering Lives

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Mumbai
Microsoft Excel Good Typing Spreadsheet Customer Service
Customer Service Representative InsuranceJob description:Should have genuine interest in addressing customers Queries, Requests and Complaints (QRC) and ensure to provide first time resolution.Should be able to work under pressure situation and achieve agreed targetsPreferences will be given to candidates with experience in Insurance process.Should be capable of handling calls (inbound & outbound) for long duration, on voice or videoRequirements:Should be a graduate preferably in BCOM/BMS/BMM/GraduateBanking & Insurance or Accounting & Finance experience would be an added advantageAbility to multi-task, set priorities and manage time effectivelyWorking knowledge of Spreadsheets/excel/google sheets and similar digital ecosystemsNO SALES, NO TARGETCompensation:Annual CTC: 1.80 LPA 3 LPA basis the last drawn and interview evaluationEmployment: Full-timeLocation: Mulund (w)Shifts: Monday to Saturday - 9:30am - 6:30pm and 10:00am - 7:00pm (depending on the process)Week Offs: Sundays fixed offNOTE The role does not involve Insurance Sales and the CSR will be designated to work in a customer retention process. Post completion of 6 months, the candidate is eligible to apply for an IJP as a Team Manager.
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  • 2 - 5 yrs
  • 10.0 Lac/Yr
  • Mumbai
Customer Service English
Appointment ManagementThe Appointment Management for the respective center is a key responsibility of the CCE, details include the following: To effectively manage the appointments for the center on a daily basis To 100% adhere to the VLCC guidelines for appointment management To ensure appointments are scheduled / rescheduled & confirmed after referring to appointment planner To coordinate with Center Head, Slimming & Beauty Head to plan & ensure the executions are booked proactively To ensure reminder call is made to the client a day prior to their appointments To handle conflict between Appointment Planner & Slimmers App appointment (if any)Telephone EtiquetteThe CCE is responsible for following the VLCC Telephone Etiquette guidelines, details as follows : To 100% adhere to the VLCC guidelines for call opening and closing To maintain a professional tone of voice that represents the VLCC brand values To answer every call within 3 rings & maintain English as our official language of communication To adhere to the right call hold & transfer standards To para-phase where required to establish understanding with customer request While transferring a call, ensure you speak to the concerned person/staff/dept head and then connect the call To summarize the call details to the satisfaction of the customer requiremen
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Customer Service Associate

Admirablestar Security Services Pvt Ltd

Communication Skills Customer Service Walk in
Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in communication both in Verbal Communication Self-motivated
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  • 1 - 2 yrs
  • 3.3 Lac/Yr
  • Bhandup West Mumbai
Call Coordinator
Mumbai : HDFC ERGO GENERAL INSURANCE, 3rd Floor, Magnet Mall, LBS Road, Bhandup(w), Mumbai 400 078.Responsibilities should have zeal to service customers in inbound calling set up Excellent with communication skills an insurance background is an added advantage. should have inbound call calling experience Flexible to work in rotational shiftsRequirementsShould be proficient & spontaneous in English & Hindi. Proficiency in other regional language will be an advantageShould be passionate for growthShould be vaccinated ( Covid )Should be open to work from office
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Customer Care Associate

Mahindra Business Solution

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Mumbai
Typing Customer Care
Opening for Inbound-customer Service Profile with Mahindra Integrated Business Solutions (Mahindra Group)job Location: Mahape, Navi Mumbaidesignation: Call Takerqualification: Full Time Graduation in Any Fieldexperience: Freshers Preferred joining: Immediatejob Type: Full Timeage Criteria: Below 30 Yearstraining Will Be Providedrequirement: fluency in Marathi, Hindi Along with Average English Required. minimum Typing Speed Must Be 25 Wpm. should Be Comfortable Working in Rotational/night Shifts. should Be Comfortable Working from Office.benefits: on Company Payroll bus Facility Available in all Shifts. pf & Esic Will Be Covered.walk-in Interview Details:Maharashtra Emergency Response System [mers].millennium Business Park, Midc Industrial Area, Sector 3, Building No. 7, Mahape- Ghansoli, Navi Mumbai, Maharashtra 400 710.landmark: Opposite Mango Suites Hoteldays: Monday to Saturdaytime: 10:00 A.m to 5:00 P.mstrictly Formalscarry Updated Resume
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Marketing Executive

Placement House

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Ghatkopar Mumbai
Online Marketing Advertising Communication Skills Sales Consultant Sales Coordinator Branch Sales Manager Customer Associate Customer Service Agent Customer Care Manager Sales & Marketing
Base location : Ghatkopar, Mumbai.Is it inhouse or field job or sale support : Field Work (also for Back office)CTC (with or without variable) : Rs. 4.00 Lakh p.a. without variableEducation : Any Graduate with Basic knowledge of commercial terms Industry preference : Jewellery Packaging, Carrying, display cases, boxes and trays. (Others will also do) Work from home or office : Office OnlyJob timing : From 10:00 am to 6:30 pmReporting to : DirectorsResponsibilities and duties for Marketing Executive (Jewellery Cases)Generated leads through cold calling, networking and advertisingPrice negotiation and ensuring quotations are submitted to clients on time.Answering clients question about credit term, products, prices and stock availabilityCoordinate with Factory staff for customer order processingCoordinate with Logistics Department for despatching.Coordinate with Accounts Department for advance paymentFollow-up with customer for outstanding payment statusMaintaining and operating E-commerce sites (Amazon, Flipkart) Organizing and attending events such as conferences, marketing seminars, receptions and exhibitionsEnsuring successful and timely delivery of our solutions according to customer needs and objectivesMaintained customer database and lead analysis in ERP.Need to attend client meeting at office or customer place to evaluate needs or promote products and servicesAchieving High sales targets and goals.Developing of new business and identifying areas of improvement for existing clients to meet sales quotas in addition to identifying new clientsMeet weekly, monthly and quarterly sales quotasPrepare and submit weekly sales reports to Director
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Care Representative Customer Care Consultant Customer Associate Customer Relationship Executive Customer Response Executive Customer Sales Executive Walk in
Requirement for Customer Relationship Executive & Chat Representative1.Strong Communication in English2.Candidate should be from customer relation, customer support field and not from sales or bpo3.Candidate should be from near by location to malad office we don't want candidates staying thane, palghar, etc.4.Candidate should be customer oriented and open to learn new things5.Experience + HSC or Graduate Fresher will doHsc + 6 month minimumGraduate fresher will doCustomer Relation Executive - 18k to 23k gross + incentivesChat Representative - 18k - 22k grossworking days are 6 days working 1 day rotational week offcommunication in English should be excellentThe timings are 10 - 7:30pm
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Marketing Customer Care Inside Sales B2B Sales b2c Marketing Sales Business Development Problem Solving Retail Sales Marketing Lead Generation Sales Relationship
Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.
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Opening For Customer Service Associate

Datamatics Business Solution

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Mumbai
Customer Care Inbound Customer Service Telecalling Executive Customer Service Associate
Customer Service Associate (Voice Process) Datamatics Business Solution (Andheri MIDC.) We are looking for Fresher Graduate for handling Inbound calls. Please find below Job Description for your reference :Job Description : Customer Service Associate (Voice Process)Attending inbound calls.No Sales & No Targets.Handling & Resolving customer queries.Maintaining data.6 days working.Day shift jobGood English communication skills Computer SavySalary - up to 15000/- Gross (includes PF, ESIC benefit) Office Location - Andheri (MIDC)Fresher's apply but must have excellent spoken English communication skills.Kindly Share the interested candidates profiles on
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Customer Service Associate (0-1 Years)

Datamatics Business Solution

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Andheri Mumbai
Good Communication Skill BPO Executive Customer Service
We are hiring for Customer Service Associate (Inbound)-Handling Inbound calls only.-No Sales no Targets.- Attending customer queries on the call- Require Excellent communication skills-Shift timings - 8am-5pm/9am-6pm/10am-7pm/11am-8pm.(Day Shift)- Working days - 6 days(1 rotational week off)- Salary up to 13k to 15k inhand.- Graduated Fresher only.-Job Location - Andheri (East) Mumbai .Candidates should be comfortable working from officeJob Types: Full-time, FresherSalary: 13,000.- 15,000 per monthBenefits:ESICProvident FundSchedule:Day shift:- 8am to 8pm (9hr Shift) RotationalEducation: GraduationBachelor's (Required)Language: English English (Required)Work Location: Mumbai Andheri MIDC
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Customer Service Associate

Datamatics Business Solution

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Andheri Mumbai
Good Communication Skill BPO Executive Customer Service
We are hiring for Customer Service Associate (Inbound)-Handling Inbound calls only.-No Sales no Targets.- Attending customer queries on the call- Require Excellent communication skills-Shift timings - 8am-5pm/9am-6pm/10am-7pm/11am-8pm.(Day Shift)- Working days - 6 days(1 rotational week off)- Salary up to 13k to 15k inhand.- Graduated Fresher only.-Job Location - Andheri (East) Mumbai .Candidates should be comfortable working from officeIf interested please share your updated resume on What's AppJob Types: Full-time, FresherSalary: ?13,000.00 - ?15,000.00 per monthBenefits:Health insuranceProvident FundSchedule:Day shiftEducation:Bachelor's (Required)Language:English (Required)Work Location: One locationExpected Start Date: 20/01/2023
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