23

Customer Relationship Manager Graduate Experience Jobs in Thane

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Customer Relationship Manager (3-5 Years) - Female Only

New Horizon Group Of School

  • 3 - 5 yrs
  • Thane West
Customer Relationship Manager Problem Management Service Marketing MS CRM
Job Description
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Hiring Sales Manager For Thane (Female Only)

Smart Career Consultants

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Thane
Marketing Communication Customer Relationship Sales Operations Channel Sales Direct Sales Target Achievement Sales Strategy Communication Skills Convincing Power Negotiation Skills
Job Title: Sales Manager - Real EstateLocation: Kolshet, ThaneEmployment Type: Full-timeJob Summary:We are seeking a result-oriented and customer-focused Sales Manager to manage and convertinbound digital leads for our real estate projects. The incumbent will be responsible forensuring effective lead handling, client engagement, and seamless coordination of site visits,with the objective of achieving sales targets and delivering a superior customer experience.Key Responsibilities:Lead Management (Digital Channels)
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Customer Care Executive - Import (Only Females)

Edens Staffing Services

  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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Client Relationship Manager

Prime Star HR

  • 2 - 6 yrs
  • 5.0 Lac/Yr
  • Thane
Customer Relationship Marketing Client Servicing Real Estate Marketing Client Relations Executive Client Manager
We are seeking a highly motivated and skilled Client Relationship Manager (CRM) to join ourdynamic team at a leading real estate firm in Thane. The ideal candidate will play a crucial rolein ensuring the satisfaction and retention of our clients through exceptional service and effectivecommunication. As a CRM, you will be the primary point of contact for our clients, managingtheir needs and ensuring smooth interactions throughout their journey with us.Key Responsibilities: Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.Key Skills & Qualifications: Polite Disposition: A friendly and professional attitude when dealing with clients. Strong Follow-up Skills: Ability to rigorously follow up with clients to ensure all needsare met. Excellent Communication: Confident communication skills, both verbal and written,with clients and colleagues. Problem Solving: Ability to understand client circumstances and provide appropriatesolutionsProactive Approach: Always anticipate client needs and take proactive steps to exceedtheir expectations. Availability: Be readily available for calls and maintain consistent communication withclients.Qualifications: Strong command on English language is mandatory. Strong interpersonal, coordination and follow up skills. Quick learner. Ability to handle multiple tasks and maintain attention to detail.
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Jobs by Related Category

Sales Manager

Ozzone Group LLC

Direct Marketing Corporate Sales Management Skills Sales Operations Direct Sales Customer Relationship Marketing Communication Lead Generation
Sales managerGraduate with minimum 2 years experience as Sales Manager preferably from Ed Tech, Educational Training institutes, Banking and Insurance industry in India To work remotely To form your own sales team to sell our Ed Tech Career coaching training webinars.Conduct and hosting webinars, conducting campus placement, job fairs in India Control the sales team and management Available to join immediately
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Opening For Relationship Manager

Boyen Haddin

Branch Banking Retail Branch Banking HNI Acquisition Relationship Manager Wealth Private Wealth Manager Team Management Skills Customer Service BFSI Customer Relationship
Relevant Business Banking / Wealth Management Experience inBanks, NBFC, Brokerage House. Relevant experience as below:Senior Relationship Manager 6+ years Relationship Manager 3 - 6years
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Direct Walk-In Interview For Field Sales Executive

P P Oil Pvt Ltd

Retail Sales Marketing Communication Channel Sales Agency Sales Management Skills Direct Sales Negotiation Skills Field Marketing Selling Skills Customer Relationship Lead Generation Field Sales
Responsibilities:1. Conducting field visits to promote and sell products/services to potential customers.2. Developing and maintaining relationships with clients and partners to drive sales growth.3. Collaborating with the sales team to develop strategies for achieving sales targets.4. Generating leads and converting them into sales opportunities.5. Representing the company at trade shows, events, and conferences to increase brand awareness.6. Gathering feedback from customers and providing insights to improve products/services.
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Sales Manager

Linepro Controls Pvt Ltd.

  • 5 - 7 yrs
  • 12.0 Lac/Yr
  • Bhiwandi Thane
Direct Marketing Customer Relationship Marketing Sales Operations Marketing Communication Leadership Lead Generation
Role and Responsibilities: Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets Developing quotes and proposals for clients. Develop a growth strategy focused both on financial gain and customer satisfaction Arrange business meetings with prospective clients; meet with customers/clients face-to-face or over the phone have a good understanding of the businesses' products or services and be able to advise others about them liaise with the finance team, production and logistics departments as appropriate Innovate the strategies of improving the way the business operates research and attend seminars, conferences and events to build the business's network and profile Keep abreast of trends and changes in the business world. Keep records of sales, revenue, invoices etc. Build long-term relationships with new and existing customers Plan, develop and oversee the overall business development strategy Work with sales and marketing teams Training personnel and helping team members develop their skills. Take responsibility for the entire sales for assigned team. Outbound calls, follow-ups. Ensure timely collection of revenue from clients. Fulfilment of Sales quota monthly via New Sales acquisition. Pro-actively initiate and engage sales calls to new prospects. Closes new business deals by coordinating requirements; developing and negotiating contracts; Site visits and closing deal by regular follow ups
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Jobs by Popular Location

Sales Manager

BZ Consultant

Sales Logistics Associate B2B Sales B2c Sales Direct Marketing Customer Relationship Marketing Retail Sales Marketing Communication Sales Operations Management Skills Leadership Time Management Problem Solving Technical Sales Corporate Sales Channel Sales Direct Sales
Location - ThaneSalary - 8-10 LPAExp - 3-5 yearsProfile - Sales ManagerKey Responsibilities:- Develop and execute sales plans to meet or exceed revenue goals for the assigned region or market segment. Manage a team of sales associates, providing guidance, training, and performance feedback. Identify and engage potential clients through networking, referrals, and other channels. Build and maintain strong relationships with existing clients to drive repeat business. Monitor market trends and competitor activities to identify new business opportunities. Collaborate with the marketing team to create campaigns and materials that support sales objectives. Prepare and deliver regular sales reports and forecasts to senior management. Ensure compliance with company policies and sales processes.Requirements:- Bachelors degree in business, marketing, or a related field. 3-5 years of experience in sales, with at least 1-2 years in a supervisory or managerial role. Strong leadership and team management skills. Excellent communication, negotiation, and presentation abilities. Proficiency in CRM tools and sales reporting. Proven track record of meeting or exceeding sales targets.Key Performance Indicators:- Achievement of revenue and growth targets. Team performance and sales associate retention rates. Client acquisition and retention metrics. Accuracy and timeliness of sales forecasts and reporting.
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Opening For Customer Service Representative

Knotify

Customer Management Customer Service Customer Support Customer Handling BPO Voice Customer Relationship Inbound
Job Title: Customer Service RepresentativeLocation: MALAD/THANEJob Type: Full-Time / UK and Australia ProcessQualification :- Graduation Experience:- 1 YearKey Responsibilities:Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.
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Opening For Sales Manager

Cosben Engineering Pvt. Ltd.

  • 6 - 9 yrs
  • 9.5 Lac/Yr
  • Thane
Sales B2B Sales Customer Management Negotiation Skills Vendor Negotiation Direct Marketing Corporate Sales Direct Sales Management Skills Leadership Lead Generation Problem Solving Field Sales Time Management Customer Relationship Interpersonal Skills Cross Selling Target Achievement Area Sales Sales Strategy Lead Management Communication Skills
Represent our company with a comprehensive understanding of our standard product range and other customized offeringAchieve company objectives by planning effectively, setting sales goals, analyzing performance data, and projecting future performance/ forecastAll pre & post sales activities lead to inquiry to order, Dispatch Scheduling & payment follow up.Lead follow up, inquiry generation, offer making & further follow up until closure of orderWill require to tour extensively covering designated area for at least 15 days a month to meet with potential and existing clientele and grow long-lasting relationships by understanding their requirement, technical challenges and providing applicable solutionsExpected to provide the initial technical expertise to the customer for the challenge faced and then provide a complete solution in coordination with the design & technical team at HOCollect the required input from the customer for the technical team at HO to design a solution and recommend the equipment. Submit quotes to the customers, while providing technical expertise to turn the quote into a saleSales Promotion for the products suitable for respective active sectors in the areaWill have to be adept with CRM & ERP software to ensure a smooth operational process flow which warrants customer delightReport generation/ MIS on a monthly, quarterly and yearly basis. In-depth analysis of the customer profitability, revenue targets and forecast Should have a market insight for the upcoming projects, competitors and their activity including pricing Expected to have for thorough understanding of the competitors in your area/ region and their activitiesWill be responsible for co-ordination between agents/dealers & HO (head office)Coach, advise and motivate sales engineers to build and maintain a high performance team
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Sales Manager (3-6 Years)

Indobricks Real Estate Advisory Pvt Ltd

  • 3 - 6 yrs
  • 8.5 Lac/Yr
  • Thane West
Retail Sales Sales Operations Corporate Sales Time Management Lead Generation Problem Solving Direct Sales Channel Sales Marketing Customer Relationship Direct Marketing
Job Title: Sales Manager Company Name: Indobricks Real Estate Advisory Private Limited Location: Thane About Us: Indobricks Real Estate Advisory Pvt. Ltd is a reputable firm in India's realty sector, emphasizing five core pillars: People, Innovation, Technology, Transparency, and Ideas. We prioritize customer satisfaction and have become a trusted name in the industry over the past five years. With a client-centric approach, we tailor solutions to meet each client's unique needs, fostering long-term partnerships. Indobricks is dedicated to delivering exceptional advisory services, emphasizing trust, transparency, and comprehensive support. We innovate to adapt to evolving client needs while promoting sustainability and social responsibility. With a focus on excellence and client satisfaction, Indobricks is positioned as a leader in India's real estate market, offering expertise in buying, selling, managing, and investing in properties. Job Description: The Sales Manager will oversee the entire sales team and drive revenue growth for organization. They will be primarily responsible for revenue generation, developing & implementing various sales strategies, managing sales operations, and achieving sales targets. Responsibilities: Develop and implement strategic sales plans to achieve sales targets and objectives. Lead, mentor, and motivate the sales team to deliver high performance and exceed sales goals. Monitor and analyze sales performance metrics to identify areas for improvement and implement corrective actions as needed. Attend F2F meeting at client office or Residence. Build and maintain relationships with key clients, developers and other stakeholders in the real estate industry. Collaborate with other departments to ensure seamless execution of sales initiatives. Requirements: Masters / Bachelors degree in Business Administration, Marketing, or related field. Proven experience in sales management, with at le
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Front Desk / Customer Relationship Manager (Female Candidates Required)

Elevation

Receptionist Activities Front Office Operations Customer Relationship Manager Client Co-ordinator Administration Incharge
Front Desk / Customer Relationship ManagerCompany Name : Elevation InteriorLocation: Thane West - ManpadaContact No: 9137123693Mail your Cv - info@elevationinterior.comResponsibilities:Greet guests warmly and professionally, registering them for arrivals and departures.Manage switchboard operations, answering phones and directing calls efficiently.Maintain a clean and organized reception area.Gather guest feedback and share it with appropriate departments to improve the overall customer experience.Develop and maintain positive relationships with key clients and generate repeat business.Qualifications:Minimum 1-2 years of experience in a customer service or hospitality role.Proven ability to multi-task and prioritize in a fast-paced environment.Excellent communication, interpersonal, and problem-solving skills.Strong organizational skills with a keen eye for detail.Proficiency in Microsoft Office Suite.A positive and professional demeanor with a genuine passion for exceeding customer expectations.Proficiency in English Communication is must.Benefits:Competitive salary .Opportunity to work in a dynamic and fast-paced environment.We are looking for a self-motivated and enthusiastic individual to join our team! If you are ready to make a difference in the guest experience, we encourage you to apply.
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Looking For Virtual Relationship Manager

Upgrad

  • 3 - 8 yrs
  • 10.0 Lac/Yr
  • Thane
Sales Inside Sales Outbound Sales Customer Service Digital Sales Contact Center
1. Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service2. Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products and servicing requirements.3. Fully own the book, growth and customer service KPIs for mapped portfolio4. Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers' specific requirements5. Work with internal teams to drive on-ground innovation and bank's strategic initiatives6. Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans and other pertinent banking programs7. Enforce strict adherence to the bank's policies and regulatory compliance measures8. Provide assistance during audits, ensuring conformity to internal and external regulations and guidelines
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Female - Hiring For Relationship Manager - Virtual

Equitas Small Finance Bank

  • 2 - 8 yrs
  • 3.5 Lac/Yr
  • Ghodbunder Road Thane
Telecaller Customer Relationship Executive Telesales Executive VRM
We are Urgently Looking for Virtual Relationship Manager. portfolio Management drive Growthclient Engagement product Booking
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Customer Service Executive

Hiring Hub

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Thane
Customer Relationship Customer Care Customer Retention Customer Support CSE Customer Management Customer Service Manager Customer Relationship Executive
Job Details :- hiring for International Voice process - Automobile Customer Service Requirement - HSC/ Graduate with mandatory 6 month experience on paper Nature Of Job - Voice Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Excellent Comms - Cluster 2 Salary English (C2/C3) - 3.36 CTC LPA Arabic (B2) - 5.0 CTC LPA French (B2) - 6.5 CTC LPA 24*7 Shifts and 2 rotational week offs One way home drop/pickup facility Transport Boundaries Kalyan - Sion GTB - Seawoods Bandra - Borivali
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Relationship Manager

Podium Systems Private Limited

Business Loan Sales Consultant Customer Relationship
Responsibilities Responsible for developing sales in the assigned markets Responsible to achieve the given Branch sales targets Maintain the given TAT for completing the deals Develop deep customer engagement and grow Svakarmas presence in the market To ensure high standard quality of the portfolioSkills & Qualification Decent communication and interpersonal skills. Local language will be an advantage A team player who can manage efficiently in a changing environment Education Level University graduate in related disciplines or equivalent is desirable. Thorough knowledge of local market in Business loan Sales skills, Perseverance, Patience, Positive attitude, Eager to learn, Problem solving ability, Adaptable, Ethical, Attention to detail, etc. NBFC experience is mandatory Business loan experience is also mandatory Secured loan experience preferred
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CRM Manager (Female)

Gautom Modi Group

Customer Relationship Automobile CRM Manager
We Hired CRM Female Number Of Opening 2 One Is Thane And 1 Of Is Kalina Candidate Have Good Communication Skills And Smart Quick Problem Resolver
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Relationship Manager (Female)

Whysoblue

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Thane
Written Communication Writing Skills Spoken English Communication Skills Problem Solver Quick Learner Self-motivated Self Manage Customer Relationship
Looking for someone interested in dipping their fingers in various fields, working with a small but fun team in a growing company. The job will be a good mix of overseeing operations, customer relations and being the POC for all our marketplaces and stores.In brief, the following will be the job responsibilities -Business Development - Finding stores and marketplaces for stocking, pop-ups across the country that align with our brand, building overall brand presence online and offlineMarketplace Coordination - Being POC for WSB for all communications regarding orders & status with marketplaces. Ensuring new collections go out to marketplaces on time, and tracking sales performance.Customer Relationship - Handling emails, calls, WhatsApp, DMs and provide our customers with easy assistance. QualificationsExcellent verbal and written communication skills. Well versed with excel is a must.
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Relationship Manager/Relationship Executive

ICICI AMC

Customer Relationship Executive Finance Executive Finance Analyst
Position - CEC ( Relationship Manager/Relationship Executive)Direct salesLocation-MumbaiCTC upto 5.5 LPAMin 1 year experience required in Mutual fundNISM VA CertifiedExcellent Comm SkillsGraduation is mandatoryOnly Friday we have drive for ICICI Prudential Asset Management
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Customer Care Executive (1-7 Years) - Female Candidates Required

Edens Staffing Services

Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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