28

Customer Service Manager Job Vacancies in Thane

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Hiring For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 5 yrs
  • Kalwa Thane
Customer Relationship Customer Management Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.
View all details
  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
View all details

Front Office Executive Jobs For Freshers - Thane

The Ocean Wave Family Spa and Saloon

  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Female
  • Thane West
Telephone Handling Data Management Customer Service Interpersonal Skills Presentable Front Desk Microsoft Office Basic Computer Skills
We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Greeting Visitors:** You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. **Handling Calls:** You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. **Maintaining Records:** You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. **Administrative Support:** You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. **Coordinating Meetings:** You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.
View all details
  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Majiwada Thane
Outbound Calling Customer Service Customer Support Customer Handling Call Center Cold Calling Customer Care Customer Communication Customer Relationship Customer Management
DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane West
Customer Service Customer Support Customer Handling Customer Management International BPO Customer Care Customer Relationship Sales
Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
View all details
Branch Banking Retail Branch Banking HNI Acquisition Relationship Manager Wealth Private Wealth Manager Team Management Skills Customer Service BFSI Customer Relationship
Relevant Business Banking / Wealth Management Experience inBanks, NBFC, Brokerage House. Relevant experience as below:Senior Relationship Manager 6+ years Relationship Manager 3 - 6years
View all details
  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Relationship Customer Care Customer Service Customer Management Customer Communication Cold Calling Outbound Calling Customer Support Customer Handling International BPO
We are currently hiring enthusiastic and skilled individuals for our International Customer Service Process. If youre looking to work in a dynamic environment with excellent growth opportunities, wed love to meet you!Requirements:Minimum 6 months of experience in international customer serviceExcellent communication skills in EnglishComfortable working night shiftsMinimum qualification: HSC (12th Pass)Age: 18 to 38 yearsSalary:Up to 30,000 per month (Based on experience and interview performance)Why Join Us?Growth-oriented work cultureProfessional work environmentCompetitive salaryExcellent learning opportunities
View all details

Client Coordinator

Corient Business Solutions Pvt Ltd

Client Services Executive Data Management Customer Service Client Administration Good Communication Skills Client Handling Client Correspondence Problem Solving Power Point Presentation Customer Management Client Solutions Calling
Roles & Responsibilities-Client Admin Coordinator -1. Provides administrative support to clients or teams.2. Manages tasks, schedules, and data organization.3. Handles communication, emails, and correspondence.4. Ensures smooth day-to-day operations and client satisfaction.5. .Adhere to established workflow processes.6.Maintain high standardof accuracy and professionalism.7.Ensure tasks are managed within agreed service levels and timescales.8.Open new cases and ensure all necessary pre-contract tasks are completed for seamless operations.9.Capture and document feedback on cases that are abandoned or do not proceed.10.Assist teams by completing administrative tasks and supporting colleagues. 11.Attend training sessions as required to stay updated on policies and procedures.Candidate Requirements-Must be Graduate.Min - 2 to 4 yrs Exp Required in Client Handling with Good English Comms*Immediate Joiners preferred*Interested candidates plz share your Updated CV on below mentioned details -* - HR Moksha - +91 72089 05804.*
View all details

Jobs by Popular Location

Front Office Executive (Freshers) Mumbai/Thane

Porwal Diagnostics & Medical Research Centre Pvt. Ltd.

Manages Patient Interactions Schedules Appointments and Handles Administrative Tasks While Billing Executive Focuses On Processing Bills and Managing Payments. Microsoft Office Receptionist Activities Problem Solving Coordination Skills Interpersonal Skills Basic Computer Skills Customer Service Presentable Office Work Front Desk Data Management Telephone Handling Convincing Power Written Communication
Looking for jobs in healthcare industry in India? We are hiring a Front Office and Billing Executive to manage front desk operations and billing processes efficiently. If you have strong communication, organizational skills, and a passion for administrative excellence, this is the perfect opportunity for you!Key Responsibilities: Front Office ManagementHandle incoming and outgoing mail and packagesMaintain a professional and organized front office environmentAssist with scheduling appointments and meetingsGreet and assist patients, visitors, and clients professionally Billing & Administrative TasksProcess medical billing, payments, and insurance claimsCoordinate with various departments and stakeholders for seamless operationsPerform basic administrative tasks, including data entry and document filingEnsure accurate patient record-keeping and billing compliance Customer Service & SecurityResolve customer inquiries and direct them to the appropriate partiesMaintain security by following procedures and monitoring logbookProvide excellent communication and interpersonal support to patients and staffSkills & Qualifications: Good multitasking, time management, and organizational skills Proficiency in hospital billing software and front desk operations Ability to work in a fast-paced healthcare environmentWhy Join Us?This is a great opportunity to build your career in the healthcare sector! Whether you're looking for medical job vacancies, office assistant jobs, or healthcare jobs hiring, this role offers stability, growth, and a chance to be part of the best healthcare jobs.Apply now and take your first step into a rewarding career!Contact Person: Deepak D (Manager Administration)Contact No.: 8806315830
View all details

Looking For Relationship Manager

Zeev HR Consultants & Placement Services

Customer Relationship Negotiation Skills BFSI Customer Service HNI Acquisition Team Management Skills Interpersonal Skills
Job Profile: Develop and provide solutions to the clients basis their requirements Conduct timely and regular follow-up with the leads and tag them on broadcasts and news articles Increase client base by meeting new clients, taking reference from the existing investors and thereby building AUM Initiate portfolio review of the existing investors in a timely manner Upsell and Cross sell products to the existing investors and keep them updated on the primary and secondary market trends Share regular updates with the investors with regards to the schemes, research papers, etc. Conduct regular marketing activities in coordination with the regional marketing team and product teamMust Haves: Excellent socializing and relation building skills. Excellent communicating and listening skills, ability to explain complex information clearly and in a simplified manner. Should be a confident individual and must conduct and present themselves well in front of client Able to analyse the requirement of the clients basis their financial goals and have strong logical and numerical ability Ability to deal with stress and follow procedures. Has good emotional stability and conscientiousness when dealing with achieving targets. Should always identify opportunities for greater profit Follows the guidelines and compliance needs and be closely monitored and response to any request for documentationDesired Candidate Profiles Candidate Should have a minimum 6 month- 4 years years of experience in Wealth Management, Financial Planning & Investment Advisory. Possession of requisite certifications will be an added advantage Should have exposure in all Wealth Instruments viz., Insurance, FD, Mutual Fund, PMS, AIF etc. Should have a proven track record of AUM generation.Location- Across Mumbai, Maharashtra
View all details
Customer Management Customer Service Customer Support Customer Handling BPO Voice Customer Relationship Inbound
Job Title: Customer Service RepresentativeLocation: MALAD/THANEJob Type: Full-Time / UK and Australia ProcessQualification :- Graduation Experience:- 1 YearKey Responsibilities:Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.
View all details
  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Mumbra Thane
Field Sales Mortgage Loans Customer Relationship Negotiation Skills Team Management Skills Customer Service HNI Acquisition
Relationship manager required for DCB bank Morgagte loans Mumbra Kausa location
View all details
Tele-caller Tele Calling Tele Marketing Handling Customer Queries Basic Computers
Need 50 Nos Male Female for Customer service. Good Communication. Salary - 15000 to 20000.Weekly and monthly Incentives. Immediately Joining.
View all details
  • 3 - 8 yrs
  • 10.0 Lac/Yr
  • Thane
Sales Inside Sales Outbound Sales Customer Service Digital Sales Contact Center
1. Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service2. Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products and servicing requirements.3. Fully own the book, growth and customer service KPIs for mapped portfolio4. Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers' specific requirements5. Work with internal teams to drive on-ground innovation and bank's strategic initiatives6. Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans and other pertinent banking programs7. Enforce strict adherence to the bank's policies and regulatory compliance measures8. Provide assistance during audits, ensuring conformity to internal and external regulations and guidelines
View all details

Service Communication Manager Mumbai

Satvam Consulting Private Limited

  • 4 - 10 yrs
  • 7.0 Lac/Yr
  • Thane
Customer Service Manager CRM Executive Communication Manager
Company: Leading insurance company in IndiaJob profile: End-to-end Operationalization of service communication Design Service communication framework Implement customer-centric messaging that simplifies technical jargon and makes complex information easily understandable. Design CRM communication to customers for all channels Design communication to promote self-service modes, intent to increase self-service utilization Identify and execute initiatives to improve self-servicing options for customers to reduce queries Develop/Review scripts for Contact Centers for all LoBs in order to expedite query closure and improve customer satisfaction Co-ordination with internal and external teams, Raising JIRA for all APDM / query / complaint receivedTechnical skills: Service communication, digital marketing, public relations, marketing, advertisingSoft skills: Good communication skills, problem solving, interpersonal skills, analytical thinkingEducational Qualification: Any graduateExperience: 4-6 years experience is required
View all details
  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Thane
Graduate Excellent Communication Skills Verbal & Written Communication Good Listening Skills Service Assurance Customer Care Walk in
Job Role- To Attend the inbound calls of customers in Credit Cards and process the queries & requests tocustomer's satisfaction- To identify and convert the opportunities for cross selling (banking product) on customer's call- Responsible for quality communication and customer servicing within laid down productivity andservice benchmarks.- Ensure customer delight and consistent service experience, including timely resolution ofcustomer queries/issues.- Complete the logs specified by the process (End-of-day target)- Adherence to Information Security norms & quality process norms.- To be aware of and comply with any updates about the process- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided tothe team as guidelines for improving performanceJob Description- Graduate- Preferably 1-2 years with 6 months which should to be in customer service role - Understanding ofcall center industry an advantage- Excellent communication skills Verbal & Written- Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays- Flexible to get scattered 8 Week Offs in a month with 9hours shift- Good listening skills and strong communication abilities.- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-doattitude & works with integrity- Team Player, collaborative Self-motivated person including the ability to act as a role model withinthe organization. Should be able to establish rapport quickly with peers, managers & customersJob TypeFull-TimeAvailable Positions50Functional AreaCustomer ServiceIndustryBankingQualificationAnyAssignment DurationFull TimeCapacity RequiredFull ProjectWork LocationOn-SiteFlexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays, Flexible to get scattered 8 Week Offs in a month with 9hours shift,
View all details
  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Thane
Customer Relationship Customer Care Customer Retention Customer Support CSE Customer Management Customer Service Manager Customer Relationship Executive
Job Details :- hiring for International Voice process - Automobile Customer Service Requirement - HSC/ Graduate with mandatory 6 month experience on paper Nature Of Job - Voice Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Excellent Comms - Cluster 2 Salary English (C2/C3) - 3.36 CTC LPA Arabic (B2) - 5.0 CTC LPA French (B2) - 6.5 CTC LPA 24*7 Shifts and 2 rotational week offs One way home drop/pickup facility Transport Boundaries Kalyan - Sion GTB - Seawoods Bandra - Borivali
View all details

Customer Service Representative

Selections HR Services Pvt Ltd

Customer Relationship Customer Care Customer Support Customer Management Customer Service
We are hiring for multiple MNCs across Mumbai and Navi Mumbai.Designation: Customer Care RepresentativeRequirements: Excellent Communication neededShift Timing: UK/US ShiftsSalary: Max up to 30k (Depending upon experience and last drawn)Week offs: Any 2 rotational week offsTransportation: One way transport availableHSC/Graduate Freshers can apply tooPerks and incentives included.
View all details
Customer Relationship Customer Care Customer Retention Customer Support Customer Management Work From Home
Hiring for 100 Customer Service Executive Jobs in Mumbai, Thane, Navi Mumbai, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Customer Management etc.
View all details

ITI Welder - Thane

Eminenze Solutions

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Thane
Basic Computer Knowledge Mechanical Skills Customer Service Project Management Teamwork Mathematical Physical Capabilities Attention to Detail Administrative Skills Welding Skill Technological & Tool-Handling Skills Walk in
Reviewing and interpreting project designs, drawings and blueprintsTaking exact measurements and planning layoutsDetermining which welding technique is suitable for each job situationOperating blow torches, arcs and other welding equipment so that you can fuse various metals or thermoplasticsChecking the welding machinery, electrical equipment and manual tools to ensure that they are in proper working order.Staying vigilant while carrying out various welding processes to ensure the heat remains at an appropriate temperature and does not adversely affect the materials they are welding togetherEnsuring compliance with the established industry specifications and safety standards for the welding workWelding small and large parts in various ground level, vertical and elevated positionsAssessing the quality of the welded parts, surfaces and structures to ensure they are free of defects
View all details
  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane
Customer Care Customer Support Customer Service Customer Management Customer Handling Customer Relationship International BPO Customer Communication Outbound Calling Cold Calling Call Center
Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.
View all details

Opening For Field Sales Executive

Edens Staffing Services

Direct Sales Field Sales Salesforce CRM Field Executive Chemical Sales Sales Real Estate Sales Real Estate Marketing Real Estate Executive Customer Relationship Retail Sales Channel Sales Corporate Sales Strategic Communication Solar Engineer Management Skills Sales & Marketing Engineer Technical Service Engineer Technical Sales Lead Generation Field Marketing b2c Marketing
To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred
View all details
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
View all details

Customer Service Executive Male/Female Thane

Pacific Placements and Business Consultancy Pvt. Ltd.

Communication Expert Linguistics Computer Operations Database Manager Customer Service Walk in
JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.
View all details

Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Relationship Customer Care Customer Support Customer Management Customer Service Walk in
Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.
View all details
View More Jobs