Customer Relationship Manager Job Vacancies in Thane

We are seeking a motivated and experienced Sales Manager to join our team in Kapurbawdi, Thane. In this role, you will drive sales growth and build strong relationships with clients while leading a dynamic sales team.Key Responsibilities:1. **Lead Sales Team:** Manage and motivate the sales team to achieve set targets, providing guidance and support to ensure success.2. **Develop Sales Strategies:** Create effective sales strategies to attract new clients and retain existing ones, analyzing market trends to identify growth opportunities.3. **Client Relationship Management:** Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions to enhance customer satisfaction.4. **Sales Forecasting:** Monitor sales performance and prepare accurate sales forecasts to inform business decisions and strategy adjustments.5. **Training and Development:** Conduct training sessions for the sales team to improve their skills, ensuring they are knowledgeable about our products and sales techniques.Required Skills and Expectations:The ideal candidate will have 2 to 3 years of experience in sales management, preferably in a relevant industry. A graduate degree is essential. Strong leadership skills, excellent communication abilities, and a proven track record of meeting sales targets are crucial. You should be analytical, goal-oriented, and capable of developing strategic plans. Proficiency in using sales software and tools will be beneficial in managing sales processes effectively. A proactive mindset and a passion for driving sales are essential attributes for success in this role.

Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.

Sales Manager 3PL -Warehousing & Project LogisticsKEY RESPONSIBILITIES: Acquisition of New Warehousing businesses ensuring profitability to meet budgeted targets. Acquisition of new customer for Project n Break Bulk logistics. Map the market and maintain market intelligence of customers in the region. Actively participate in new RFQ/RFP process related to 3PL, Project n Breakbulk Logistics Actively work on details proposal of Project n Breakbulk logistics Engage in contract and commercial negotiations with clients. Represent the company at supply chain events to identify and cultivate 3PL n Project Logistics opportunities.CANDIDATE SHOULD POSSESS: MBA with 8-10 years of experience in Sales of 3PL (Warehousing & Distribution), Project & Breakbulk logistics. Experience in Sales of Project n Break bulk Logistics Expertise in serving industries such as B-B, B-C. Expertise in handling Engineering, Heavy Industry goods and Cold Chain Contract Logistics businesses.KEY COMPETENCIES: Excellent Market Connects. Excellent communication and presentation skills. Knowledge of Solution Design. Strong analytical skills and proficiency in Excel and PowerPoint. Exceptional negotiation and relationship management (PR) skills. In-depth knowledge of 3PL Warehousing and should be from Hard Core Sales.OMVIRAS INTEGRATED LOGISTICS PVT LTD.Office No. 302, 3rd Floor, Ace Business centre, Above IndusInd Bank, Besides Navneet Motors, LBS Road, Gokul Nagar, Thane West.Contact Number.: 022-40068063/ +91- 89761 83888Email ID: hr@omvirasintelogi.com

We are seeking a highly motivated and skilled Client Relationship Manager (CRM) to join ourdynamic team at a leading real estate firm in Thane. The ideal candidate will play a crucial rolein ensuring the satisfaction and retention of our clients through exceptional service and effectivecommunication. As a CRM, you will be the primary point of contact for our clients, managingtheir needs and ensuring smooth interactions throughout their journey with us.Key Responsibilities: Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.Key Skills & Qualifications: Polite Disposition: A friendly and professional attitude when dealing with clients. Strong Follow-up Skills: Ability to rigorously follow up with clients to ensure all needsare met. Excellent Communication: Confident communication skills, both verbal and written,with clients and colleagues. Problem Solving: Ability to understand client circumstances and provide appropriatesolutionsProactive Approach: Always anticipate client needs and take proactive steps to exceedtheir expectations. Availability: Be readily available for calls and maintain consistent communication withclients.Qualifications: Strong command on English language is mandatory. Strong interpersonal, coordination and follow up skills. Quick learner. Ability to handle multiple tasks and maintain attention to detail.

Candidate needs to handle customer queries and service related issues

We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.

We are looking for a motivated Sales Manager to join our team in Badlapur Thane. This is a full-time position ideal for fresh graduates who are eager to start their careers in sales.As a Sales Manager, your primary responsibility will be to lead and manage the sales team to achieve set targets. You will develop strategies to enhance sales and increase customer satisfaction. Building strong relationships with clients will be essential, as you will be their main point of contact. Additionally, you will analyze market trends to identify new opportunities and keep the team informed of latest developments. Providing training and support to team members will help ensure everyone is equipped to excel in their roles.Candidates should possess excellent communication and interpersonal skills to effectively engage with clients and staff. Strong organizational skills are essential to manage multiple tasks and deadlines effectively. A positive attitude and a willingness to learn are important, as we seek individuals who are eager to grow professionally. Basic knowledge of sales principles and practices is beneficial, but not required. Flexibility and adaptability will be key, as the role can require adjusting strategies based on market demands.Overall, we seek a passionate individual ready to contribute to our sales success and make a difference in our team.