Customer Relationship Job Vacancies in Ooty

We are looking out for people who have excellent communication in English Flexible to work in Night ShiftsInternational Voice ProcessBoth Male and Female can Apply

Job Tittle ; Agency Development Managerdepartment : Agencyreporting to : Agency Partners Mgt/ Partners

Company: Onwords Smart SolutionsRole: Tech Field Sales ExecutiveLocation: Tamil Nadu (Extensive Travel Required)Package : 3-5 LPA + Performance Bonuses and IncentivesEligibility: Any UG Degree (MBA Preferred)About Us:Onwords specializes in gate and home automation solutions, focused on delivering innovative, reliable products for enhanced home convenience and security.Role Overview:As a Tech Field Sales Executive, you will join our sales team, visiting customers across Tamil Nadu to present and sell our automation solutions directly.Qualifications:- 1+ years in field sales preferred; freshers with strong communication and a willingness to travel may apply.- Excellent interpersonal and communication skills.- Ability to work independently and manage time.- High energy, enthusiasm, and customer-focused approach.- Willing to travel extensively across Tamil Nadu.Key Responsibilities:- Conduct daily customer visits to present automation products.- Build customer relationships for repeat business and referrals.- Consistently meet or exceed sales targets.- Provide management with customer insights and market feedback.- Prepare and submit regular sales reports.NisharaHR Executivenisharabanubabu@onwords.in

Key Accountabilities 1. Sales: Accept leads generated from in-branch lead generators as well as warm leads provided by the bank from the database as well as generate own leads. Make appointments, explore the customers financial needs in life-related investment and insurance needs areas, select appropriate product to meet these needs from the companys product range, gain customer agreement to purchase, accurately complete sales documentation.2. Incentive programs: Cascade the incentive programs & ensure complete success in implementation of the same3. Sales completion process: Responsible for sales completion by facilitating completion of medical reports & ensuring prompt issue of policy document4. Cross Sell/ Up-Sell: Build a good customer base in order to explore opportunities to cross-sell & up-sell, Obtain referral to further prospects where appropriate.5. Relationship Building: Build long term relationship with the bank staff & clients by responding appropriately to all bank/client queries either directly received or forwarded by the service company. 6. Customer Relationship Management: Arrange meetings of banks branch managers & staff with existing clients at least once a year, acknowledging birthdays & anniversaries to review their financial circumstances & life insurance needs as well as to obtain referrals to further prospects.7. After Sales Service: Accept & follow up on suggestions, request & complaints received from clients, ensure claim requests are serviced8. Performance review: Proactively ensure performance review by submitting various sales reports as per agreed frequencies in order to ensure performance targets are achieved & exceeded, ensure meetings with manager to agree on targets & to review performance. 9. Supporting colleagues & bank sales team: Support other Relationship Managers and the bank sales team requested by the sales manager by coaching them in company knowledge, accompanying them on client visits.