Customer Communication Job Vacancies in Raipur

Responsibilities Space Management, Customer Relationship Management, Operations Management,Events and others. Foster a collaborative workspace for coworking members and new/prospectiveclients. Onboard new coworking members and introduces them to the community Customer service issues related to the center client, vendor and staff. Create a great experience for customers in the coworking space. Communications to coworking members and overseeing bi-monthly get-togethers. Plan birthdays, festivals and other celebrations in the office Oversees lobby/reception area to ensure all visitors and first-time guests enjoy apositive first impression; at a minimum, ensures the front desk is properly staffed atall times Oversees the event space usage, both for internal purposes as well asPartner/Sponsor purposes, including setup logistics, billing, etc. Track and record daily traffic into the coworking space and maintain a log. Assist with local area marketing and networking both online and in-person to driveleads Assist with leasing new office spaces and collect rent. Maintain attendance Track usage and maintain bookings of meeting/ conference rooms. Collect monthly feedback from customers Creating ways to generate new leads and on boards new clientsRequirements Excellent verbal and written communication skills Any Graduation specialization Good knowledge and practice of MS Excel, Word etc. Customer Relationship & Sales Experience Vendor Management

We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. **Issue Resolution**: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. **Product Guidance**: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. **Feedback Collection**: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.

As a Ground Staff member based in Jaipur, you will play a vital role in ensuring the smooth operation of airport services. Your work will contribute to enhancing passenger experiences and maintaining high safety and efficiency standards.**Key Responsibilities:**- **Passenger Assistance:** Provide support to passengers at various points, including check-in, security checks, and boarding, ensuring they have a positive travel experience.- **Baggage Handling:** Safely manage passenger luggage, including loading, unloading, and ensuring proper delivery to the correct destinations.- **Check-in Procedures:** Assist with the check-in process by verifying passenger documentation, issuing boarding passes, and addressing queries.- **Safety Compliance:** Follow all safety and security guidelines to ensure a safe environment for passengers and staff, including regular inspections of equipment and facilities.- **Team Collaboration:** Work closely with other ground staff and airline personnel to ensure efficient operations and quick resolution of issues that may arise.**Required Skills and Expectations:**Candidates should possess a minimum educational qualification of 10th grade and should have a willingness to learn and adapt to new challenges. Strong communication skills are essential for interacting with passengers and colleagues effectively. Candidates should also be physically fit to handle the demands of the job, including lifting heavy baggage. Attention to detail and the ability to work well under pressure are crucial qualities, as are strong problem-solving skills and a service-oriented attitude. Relevant experience is welcome but not mandatory, making this an excellent opportunity for those looking to kickstart their careers in the aviation industry.

We are hiring a confident, well-spoken, and finance-knowledgeable Female Telecaller to handle DSA (Direct Selling Agent) work for a reputed Finance Company.This role is ideal for candidates who have strong communication skills, understand basic finance concepts, and are comfortable handling customer calls and follow-ups. Position: Telecaller Finance / DSADepartment: Sales Support / Finance Operations Experience RequiredMinimum 1 year of experience as Telecaller / DSA Executive / Finance TelecallerExperience in loan process, finance company, NBFC, bank, or DSA setup preferred Salary PackageAttractive salary (as per experience & skill)Performance-based incentives(Exact salary to be discussed during interview) QualificationB.Com (Finance preferred)Commerce / Finance background mandatoryCandidates with knowledge of loans & finance will be preferred Key ResponsibilitiesHandle outbound & inbound calls related to finance/loan productsExplain loan products, eligibility, documentation & process to customersCoordinate DSA activities and maintain lead recordsFollow up with customers for documents and application statusMaintain proper call records, leads & reportsCoordinate with internal team and finance company officialsEnsure professional communication and customer satisfaction Skills RequiredExcellent communication & convincing skillsClear speaking voice and professional phone etiquetteBasic knowledge of finance, loans & banking termsAbility to handle customer queries and objectionsComputer basics (MS Excel, CRM, email)Follow-up & coordination skillsTarget-oriented and responsible attitude Preferred Candidate Profile Female candidate preferred Mature, confident & presentable Finance / loan / DSA experience Comfortable with calling & follow-ups Long-term career mindset Why Join Us?Work with a reputed finance company setupStable job with learning & growth opportunitiesProfessional work environmentPerformance-based incentives

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

The role of an Airlines Executive involves overseeing various aspects of operations within the aviation industry. Responsibilities include maintaining positive customer relationships, ensuring smooth airline operations, coordinating passenger services, and providing exceptional customer service.Key skills required for this role include:1. Customer Relationship: Ability to build and maintain strong relationships with customers to ensure a high level of satisfaction and loyalty.2. Airline Operations: Knowledge of all aspects of airline operations, including scheduling, ticketing, and baggage handling.

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

We are looking for a dedicated and experienced Tele caller Executive to join our growing team at our Raipur office. The ideal candidate will be responsible for handling outbound and inbound calls, maintaining customer relationships, and ensuring smooth communication with clients.This role is best suited for candidates who are looking for a stable, long-term opportunity in a professional and supportive work environment.Key ResponsibilitiesMake outbound calls to existing and potential customersHandle inbound customer queries professionallyMaintain accurate call records and follow-upsBuild positive customer relationshipsAchieve daily and monthly calling targetsCoordinate with internal teams when requiredCandidate RequirementsMinimum 1 year of experience as a Tele caller or similar roleStrong communication skills in Hindi (local language knowledge preferred)Comfortable with calling-based workLooking for a stable, long-term roleMature, responsible, and professional approach to workPreferred ProfileCandidates with prior experience in office-based telecalling rolesCandidates seeking a steady working environmentImmediate or short-notice joiners preferredSalary & BenefitsSalary: 10,000 20,000 per month (based on experience)Fixed salary with performance incentivesFriendly and professional work cultureStable job with long-term growth opportunity

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills