Customer Care Executive Job Vacancies in Ekkaduthangal

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Greeting from Novigo!!!We are hiring freshers Job Location - chennaishifting timing - day shift2017 pass out candidates can also apply Intrested candidates can walkin to the address mentioned below b/w 10 am - 4 pm (Mon - Fri)Address- Sai Sadhan, TS # 125, North Phase SIDCO Thiru-va-ka Industrial Estate, Ekkatuthangal, Chennai, Tamil Nadu 600032

Create business opportunities through tele calling. Manage existing customers by building relationship. Gain new business.

Job title : Customer support executiveQualification : Diploma/ Any Graduate.Experience : 0-3 YearsLanguage : Good English + fluent in one or more regional languagesSoft skill Able to react effectively on call based on customer needs. Strong customer service focus. Objection handling. Convincing skills. Rapport building. Ability to clearly understand the Customer need. Customer orientation & centric. Excellent verbal communication skills. Ability to construct a grammatically correct . listening skill and accurate sentence during verbal Communication.Location: Ekkaduthangal ( Work from office only )Must be willing to relocate Chennai