Customer Care Assistant Fresher Jobs in Jaipur

- Answer incoming calls and respond to customer queries: The customer care executive will be responsible for handling incoming calls from customers and providing necessary assistance or information as per the query.- Resolve customer complaints: It will be essential for the customer care executive to address and resolve any customer complaints or issues in a timely and efficient manner to ensure customer satisfaction.- Maintain customer records: The executive will need to maintain accurate and updated customer records for future reference and follow-up.- Ensure customer satisfaction: The primary goal of the customer care executive will be to ensure that customers are satisfied with the service provided and their concerns are addressed promptly.- Assist customers with product information: The executive will be expected to have a good understanding of the products or services offered by the company and assist customers with any information they may require.Skills and Expectations:- Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with customers.- Customer service orientation: A customer-centric approach is essential to ensure a positive experience for customers.- Problem-solving skills: The ability to think critically and resolve customer issues efficiently is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires patience and empathy to understand their perspective and provide appropriate solutions.- Basic computer skills: Basic knowledge of computer systems and data entry is required for maintaining customer records.

Customer support executive, working days and fixed government holidays rotational week off and fixed shift

We are looking for an International Customer Representative to join our team at Techqunba Solutions Private Limited. The role offers 15000 - 40000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting solutions that make loved ones feel special. At Giftorious, relationships extend beyond business, making gifting a memorable experience for everyone.Role DescriptionThis is a Chat process, full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and delivering exceptional customer service. They will also assist with sales activities and engage in effective communication to address customer needs and concerns.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsGood Communication skillsGood English speakingGood interpersonal skills and ability to build relationships with customersAbility to work effectively in a team and independentlyOther detailsSalary : 14,000 per month ( In hand )Working days : Mon - SatJob timings : 10 AM - 7 PMLocation : Mansarovar, Jaipur

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.

As a Customer service executive/Counter Staff member, you will be responsible for: 1.Preparing and cooking food items according to cafe recipes and standards.2.Maintaining a clean and organized kitchen and counter area.3.Serving customers, handling cash transactions, and operating the POS system.4. Ensuring high standards of food safety and hygiene.5.Assisting with inventory management and stock ordering.6.Providing excellent customer service and addressing customer inquiries.7. Any other related duties assigned by the management.

Opening for Customer Support ExecutiveLocation - Jaipur Experience (Fresher - 3 yrs)SkillsCustomer servicesCustomer SupportCustomer careEducationAny Graduate

*Job Title* : Customer Support Representative*Company* : Teleperformance*Location* : Jaipur*Salary* : 30K CTC(23 for 1st 3 months, and then 25.5k inhand)*Shifts* : Rotational*Accommodation:* 15 Days Provided*Relocation Bonus* : 10KImmediate Joiners Preferred *Key Responsibilities* :*Handle inbound and outbound customer interactions across various channels (calls, emails, chats) in a courteous and timely manner.Provide accurate information and solutions to customers regarding products and services.Troubleshoot issues, provide resolutions, and ensure complete customer satisfaction.Document customer interactions, including inquiries, complaints, and resolutions, in the system.*Skills and Qualifications:*Excellent verbal and written communication skills in English (additional language skills like Hindi are a plus).Strong problem-solving skills with a customer-first mindset.Flexible to work in rotational shifts, including weekends and holidays, as required.

We are hiring for Customer Service Voice/Email/Chat/Technical Process Jaipur (Mansarovar)CTC + Travel Tickets + 14 Days guest house + Relocation Bonus+ IJP (Internal Job Posting) (It is work from office only)Candidate has to relocate to Jaipur within a week after selection (Interview mode would be telephonic or video call)Note: Please don't apply if you are not comfortable to relocateGraduate / Under Graduate both can applySkills required - Good English Comm & Tech knowledgeSalary - 16K to 38KWorking - 5/ 5.5 days & Rotational ShiftsDeductions PF, Gratuity and Mediclaim from fixed CTC .#Candidates can apply from PAN India Benefits:- Guest House Stay for 14 days for outstation candidates. Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performanceRelocation Bonus

Urgent Requirement For BPO(International Process)Job Location:- JaipurContact: 9352376747Site- Sitapura/Mansarovar/ Jagatpura (Jaipur)Process- Chat/Voice Process, (Work From Office)Salary Slabs:-23K to 38K CTC (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary)Shifts- Rotational Shifts, 24*75.5 Working Days-Graduates, Undergraduates (Freshers And Experienced), All Can Be HiredSkills Required:-*Excellent Communication Skill Required*Light On Accent*Computer Proficient*Average Typing*Excellent In Verbal And Written Communication (Outstanding Comms)*High On Tenses And Grammar No MTITraining Period: 30- 45 Days (Paid)Benefits:--Both Side Cab Facility-15 Days Accommodation-Rs 10000 Relocation Bonus (Out Of Rajasthan Only)-Can Source From PAN India However, Candidates Need To Commute Within 72 HoursInterview Process-HR Round- TelephonicOps Round- Video CallHappy Hiring!

Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses

Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.

We are seeking a dedicated and enthusiastic female Chat Process Executive to join our team at SRAS. The ideal candidate will have excellent written communication skills in English and will be responsible for handling customer queries, resolving issues, and providing accurate information through chat support.Job Responsibilities:Handle customer queries and concerns via chat in a professional and timely manner.Provide accurate information about products and services.Ensure high levels of customer satisfaction by offering proactive support and solutions.Maintain and update customer records as required.Collaborate with other team members to resolve complex issues.

Urgent Hiring! Back Office Executive at UsetoPayUsetoPay is a leading digital banking solutions provider, offering services like AEPS, DMT, Micro ATM, mobile recharge, and more. We are expanding our team and looking for a skilled Back Office Executive to join us!Key Responsibilities:Handle daily back-office operations efficiently.Maintain accurate records and data management.Assist in processing transactions, including AEPS and DMT services.Coordinate with the front-office team to ensure smooth customer service.Prepare reports and handle documentation related to UsetoPay services.Manage inventory, invoices, and payments as per company procedures.Ensure compliance with internal policies and regulatory requirements.Qualifications and Skills:Bachelor's degree in any field (preferred).Proven experience in a similar back-office role is an advantage.Proficient in MS Office (Excel, Word, PowerPoint).Excellent communication and organizational skills.Ability to handle multiple tasks efficiently.Strong attention to detail and problem-solving skills.Location: UsetoPay, Agra Road, JaipurSalary: Upto 45,000 per monthContact: Send your resume to hr@usetopay.com or contact us at 9057004800

Hiring for international MNC BPO. Looking for candidates with excellent communication skills both in Verbal and Written. Salary 26k CTC upto 34K CTC. Hiring for the location Jaipur, Rajasthan

Hiring for international MNC BPO. Looking for candidates with excellent communication skills both in Verbal and written. Salary 26k CTC upto 34K CTC. Hiring for the location Jaipur, Rajasthan

Hiring for International MNC BPO. Looking for candidates with excellent communication skills both in verbal and written. Salary 26k CTC upto 34K CTC. Hiring for the location Jaipur, Rajasthan.

Hiring for International MNC BPO. Looking for candidates with excellent communication skills both in Verbal and Written. Salary 26k CTC upto 34k CTC. Hiring for the location Jaipur, Rajasthan.