Customer Care Assistant Job Vacancies in Assam

We are looking for a Customer Care Executive to join our team in Guwahati. This is a full-time role suitable for freshers who have completed their 12th grade. You will play a key role in assisting customers and ensuring their satisfaction while working from home.Key Responsibilities:1. Customer Support: You will respond to customer inquiries via phone, email, or chat, providing accurate information about our products and services.2. Problem Resolution: Address and resolve customer complaints or issues in a timely manner, ensuring a positive experience for every customer.3. Product Knowledge: Learn and maintain a deep understanding of our offerings to assist customers effectively and confidently.4. Feedback Collection: Gather customer feedback and inputs, relaying this information to relevant teams to help improve our services.5. Record Keeping: Maintain detailed and accurate records of customer interactions in our database, ensuring that all information is updated.Required Skills and Expectations:Candidates should possess strong communication skills, with a clear and friendly voice to engage customers effectively. You should be patient, understanding, and able to work under pressure. Basic computer skills are essential for managing databases and customer communication tools. Attention to detail is important for accurately documenting customer interactions. A proactive attitude and the ability to work independently in a remote setting are essential for this role.

Passenger Customer Care (Reservation and Ticketing): The customer care department, also known as the reservation unit, is responsible for assisting customers in purchasing flight tickets from an airline. Traditionally, customers would make reservations by phone, with agents assisting in selecting and reserving seats. However, with the internet, most air tickets are now sold online. Despite this shift, customers still rely on the reservation department to make changes to their travel plans, making it a vital part of the airline's operations. The customer care department also handles ticketing arrangements, frequent flier points redemption, and hotline inquiries, functioning as a direct line of communication for customers.Check-in Counter: When customers arrive at the airport to catch their flight, they typically go to their airline's check-in counter. At the counter, they will be greeted by ground service agents who will help them through the check-in process. This process includes registering the customer for their flight, checking their travel documents, issuing the boarding pass, and facilitating baggage check-in if desired.Boarding Gate: Once customers have completed the airport security and immigration process for international flights, they will proceed to the boarding gate and wait to board the aircraft. During the boarding process, airline ground agents will verify customers' travel documents, which may involve collecting boarding passes for cross-checking passenger headcounts.Arrival: Upon arrival at the destination airport, airline ground agents are readily available to assist customers with disembarkation and offer directions to both arriving and transiting customers, ensuring a seamless and stress-free experience for travelers.Baggage Retrieval: Upon clearing immigration, customers proceed to the baggage hall to retrieve their luggage. If customers encounter any issues such as delayed or damaged baggage, they can seek assistance from the available agents, who are trained to track lost or delayed luggage and arrange for its return or repair. This comprehensive baggage service ensures that customers receive prompt and efficient assistance for any baggage-related issues.After-Sales: In some airlines, agents in the reservation department are responsible for receiving and resolving customer feedback, both positive and negative, to ensure that customers feel heard and valued when it comes to airline travel.

Supervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.

receive, inspect, and verify incoming materials and equipment against purchase orders and delivery notes.- maintain accurate records of stock levels, ensuring proper documentation of transactions.- conduct regular stock checks and report shortages, damages, or discrepancies.- ensure materials are properly labeled and stored to prevent damage or loss.- issue materials to site workers, supervisors, and other departments as per approved requisitions.- coordinate with the procurement team to ensure timely replenishment of stock.- maintain a clear and organized filing system for all store documents.- maintain cleanliness and order in the storage areas.- implement security measures to prevent theft, loss, or unauthorized access to the store.- monitor equipment and tools issued to workers and track their return.- prepare and submit daily, weekly, and monthly reports on stock movements and balances.- assist in periodic audits and stock verification.- report slow-moving or obsolete materials for proper action.

*Urgent hiring* Flipkart**Work from home Full Time*_Job Role - Solving customer query compalint on the call_*Must have Laptop with:-*Laptop configuration- i5 processor RAM - 8 GBWindows 10 WiFi- 30-50mbps wifiHeadsetProcess - Voice ProcessWorking - 6 daysRotational shiftsSalary - 14.5-17k CTC FresherIn hand - 12-13kExperience - 20k CtcIn hand - 16-17k Process -Flipkart voice process work from home.Customer Support Exicutive L1Tech Mahindra And TeleperfornaceCall for more detail 8382077664For free updates of job and education follow our WhatsApp channel:https://whatsapp.com/channel/0029VaApr5y42DcmSDCpsB1PApplication fees Rs.250fill the form and submit the fees on given link to receive interview callForm link:https://gargconsultancyservices.com/form/

Company DescriptionWere hiring for a post of CUSTOMER SERVICE EXECUTIVE in Tezpur AirportRole DescriptionThis is a full-time on-site role for a Customer Service Representative in New Delhi. The role involves handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction.QualificationsExcellent communication and interpersonal skillsStrong problem-solving abilities and customer-oriented mindsetAbility to work well in a team and handle high-pressure situationsProficiency in relevant software and databasesPrevious customer service experience is a plusBoth male and female can apply for this post for more information contact on +91-8595112734

Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.

Conduct regular maintenance checks to ensure lift systems operate smoothly and safely. Diagnose and repair faults in elevator systems, including electrical, mechanical, and hydraulic components. Ensure compliance with safety standards and regulations during installation, maintenance, and repair work. Provide technical assistance and support to clients regarding lift operations and issues. Perform scheduled inspections and preventative maintenance to prolong the lifespan of lift systems. Identify and resolve operational issues, using diagnostic tools and equipment. Replace or repair faulty components, including motors, cables, and control systems. Maintain accurate records of all maintenance, repairs, and inspections performed. Recommend and implement upgrades to improve efficiency and safety of existing systems. Communicate effectively with clients to explain repairs and maintenance needs. Respond to service calls for breakdowns and emergencies, providing prompt assistance.

Job OverviewWe are seeking a dedicated and customer-oriented Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities Respond to Inquiries Answer customer inquiries via phone. Provide accurate information regarding products and servicesSkills: Fluency in English is a must, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to handle stressful situations. Ability to work independently and as part of a team.

The Customer Service Associate (CSA) is responsible for providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while directing the customer as to where to go next, according to the outlined procedures that follo

UNLOCK YOUR POTENTIAL IN AVIATION GROUND STAFF Responsibilities :1) Passenger handlingRequirements: 1) Age : within 18-27 years 2) Qualification : Graduate 3) Must be fluent in English & Hindi 4) Must have computer knowledge

We have vacant of 100 Customer Care Executive Jobs in ,work from home job, part time & full time available no time boundation for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.Com Skill Customer Service,Customer Care etc.

Looking for candidate with 1 to 3 years of experienced in Customer Service/ Customer Support/ Back Office profile.Job Location- Guwahati.Duties and Responsibilities1.Troubleshoot problems and see them through to resolution.2. Escalate unresolved issues to the appropriate internal teams.3. Collect prompt and accurate feedback from customers.4. Communicating through various channels via whatsapp/email/ calling.4. Record management. Etc.5. Responsible for system-related work.Job Type: Full-time

Requirement for Customer Care Jobs and You have to Sell Our Services

Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers desired travel dates.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.Processing payments and sending confirmation details to customers.Sorting out any issues that may arise with bookings or reservations.Selling and promoting reservation services.Answering any questions customers might have about the reservation process.Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.Providing support to customers who may need to amend or cancel a reservation.

Urgent Hiring Vacancy for Ground Staff In Kolkata AirportJob Role : Ground Staff / AUP / CSA / Checking Staff / Cargo Supervisor/Excitative Urgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation4.Good Communication Skills & pleasing personality5.Educational Qualification : 10th & 12th passSkills :1) Grooming Knowledge.2) Hard Working Mentality3) Good Communication Skills Candidates have all valid Documents.Documents : Pan Card, Aadhar Card .Location : KolkataSalary Package : Rs.17000/- to Rs.28000/-(In Hand)Vacancy : Kolkata (CCU) Airport only.Perks : PF, Mediclaim , OT, Cab, Incentive ,TA, DA, & other allowances as per company norms.Who can Apply : Male & Female both can Apply.Walk in Interview Venue : KolkataCandidates can send his/her CV abovethis No.Note : Direct Company Interview (No Charges applicable).Selection & Rejection depends on Interview Score.Walk In Interview Ground Staff 2021 Kolkata Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..

Freshers with any educational backgroundAverage communication skillGood listening skill

We are looking for 20 Airport Information Desk Associate Posts in Tinsukia, Assam, with deep knowledge in An Airport Information Desk Associate, also known as an Airport Customer Service Agent or Airport Information Assistant, helps passengers with queries, directions, and flight information, and handles complaints, often making announcements on the public address system. and Required Educational Qualification is : Higher Secondary, Diploma