Hiring Freshers || Customer Care Assistant

Answering Inquiries: Respond to phone calls, emails, web chats, or in-person questions. Provide details on prices, stock, and services.

Handling Complaints: Listen to frustrated customers and offer calm, fair solutions. De-escalate tense situations and follow company rules to fix issues.

Processing Transactions: Take orders, process payments, and manage returns or exchanges.

Updating Records: Enter customer details, interactions, and notes into the company database or CRM system.

General Support: Assist other departments with daily office tasks, tracking shipments, or sorting mail

HR SUMAN-

• Experience

  Fresher

• No. of Openings

  21

• Education

  12th Pass

• Role

  Customer Service Assistant

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 28 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  4th Floor, Jupitara Place, GS Rd, ABC Point, Sree Nagar, Guwahati, Assam-781005.