Array ( [0] => customer-care-assistant [1] => guwahati ) Customer Care Assistant Graduate Fresher Jobs in Guwahati
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Customer Care Assistant Graduate Fresher Jobs in Guwahati

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B.A/B.B.A Freshers For Assistant Manager Front Office

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Six Mile Guwahati
Guest Services Customer Relation Executive Reservation Management Guest Inqueries Front Desk Operations Hospitality Administrative Support Customer Satisfaction Guest Record Management Communication Skills Multitasking Time Management
- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).
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Walk-in Urgent Opening For Customer Care Executive

Sky group of business

Service Desk Customer Care Customer Service Voice Process Troubleshooting Skills English Language Hindi BPO Domestic Calling
The Customer Service Associate (CSA) is responsible for providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while directing the customer as to where to go next, according to the outlined procedures that follo
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Customer Care Executive

LMB Private Limited

Customer Service Customer Care
We have vacant of 100 Customer Care Executive Jobs in ,work from home job, part time & full time available no time boundation for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.Com Skill Customer Service,Customer Care etc.
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Semi Voice Process

Eximio Services & Solution

Good English Communication Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Customer Service Executive Semi Voice Process
Freshers with any educational backgroundAverage communication skillGood listening skill
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Jobs by Related Category

Ground Staff Executive

Legter Aviation Pvt. Ltd

Passenger Service Hospitality Executive Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.
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Hiring For B.A/B.B.A Freshers - IVF Consultant

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Guwahati
Patient Care Medical Knowledge Clinical Coordination Record Management Communication Skills Organization and Time Management Customer Service Patient Follow Up
- Patient Consultation and Guidance: Provide initial consultation and guidance to couples or individuals seeking IVF treatment, explaining the process, success rates, and available options.- Managing IVF Procedures: Oversee the IVF treatment process from start to finish, including coordinating the scheduling of necessary tests, treatments, and appointments with doctors, lab technicians, and nursing staff.- Scheduling Appointments: Coordinate patient appointments for consultations, diagnostic tests, ultrasounds, egg retrieval, embryo transfer, and follow-ups, ensuring seamless scheduling within the IVF department.- Patient Education: Educate patients about the IVF process, the necessary lifestyle changes, potential risks, and post-treatment care to ensure they are well-prepared and informed.- Documentation and Record Keeping: Maintain accurate, confidential, and up-to-date records of patient medical histories, treatments, lab results, and progress throughout their IVF journey.- Insurance Verification and Financial Counseling: Assist patients in understanding the insurance coverage for IVF procedures, verifying insurance details, and providing information on out-of-pocket costs. Guide patients through financing options if needed.- Emotional Support: Provide empathetic support to patients throughout their IVF journey, addressing their concerns, emotional well-being, and referring them to counseling services or support groups if necessary.- Liaise with Medical Team: Act as a liaison between patients and the medical team, including fertility specialists, embryologists, nurses, and lab staff, ensuring clear communication and coordination for optimal patient care.- Monitoring Treatment Progress: Track and monitor the patients progress throughout their IVF cycle, including hormone treatments, egg retrieval, embryo transfer, and pregnancy tests, ensuring the patient is following the prescribed treatment plan.
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Customer Care Executive

Lakshmi North East Solutions (LNES)

  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Guwahati
Customer Relationship Customer Care Customer Service Customer Management Customer Handling Customer Communication Customer Support
- Make outbound calls or receive inbound calls to assist customers with their inquiries, requests, or concerns.- Provide accurate and detailed information about products, services, or offers.- Build rapport with customers to understand their needs and offer suitable solutions.- Handle complaints or issues professionally, escalating them to the appropriate team if needed.- Record and update customer information in the CRM system accurately.- Follow up on customer inquiries to ensure timely resolution.- Achieve daily, weekly, and monthly call targets and KPIs.
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Customer Relationship Manager (Female Only)

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Guwahati
Customer Relationship Customer Management Customer Service Interpersonal Skills Customer Handling Customer Support Customer Care Convincing Power
1. Product Knowledge: Maintain in-depth knowledge of the companys range of spices and food products, including ingredients, benefits, usage, and sourcing, to provide accurate and helpful information to customers.2. Order Management: Oversee the order process from initial inquiry to final delivery, ensuring that customers receive their products on time and in accordance with their expectations. Follow up on delivery statuses and handle any discrepancies.3. Customer Feedback Collection: Gather customer feedback on products and services, including preferences, product quality, and any improvement suggestions. Use this feedback to collaborate with other teams to enhance product offerings and customer satisfaction.4. Promotions & Offers Communication: Inform customers about ongoing promotions, discounts, new product launches, and special offers related to spices and food products to encourage sales and customer engagement.5. Market Insights & Trends: Stay updated on market trends, consumer behavior, and competitive products in the spice and food industry to provide insights to the sales and marketing teams and help the company stay competitive.6. Customer Retention & Loyalty Programs: Develop and implement strategies to retain existing customers, including loyalty programs, regular follow-ups, and personalized offerings to enhance customer satisfaction and repeat business.7. Sales Support: Assist the sales team by providing customer insights and helping with upselling or cross-selling related products, particularly when customers are looking to explore new spice blends or food items.8. Customer Training & Education: Organize training sessions or provide resources to educate customers on how to best use the companys spices and food products, including recipe suggestions, cooking tips, or health benefits.
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