Sales Support Executive Job Vacancies in Guwahati

Support the sales team by processing and tracking sales orders, quotations, contracts and invoices to ensure timely and accurate fulfilment.Maintain and update customer, project and sales data in CRM and other systems; generate regular pipeline and sales performance reports for management review.Coordinate with internal departments (marketing, logistics, finance, operations) to ensure smooth hand-off from order acceptance to delivery on construction projects.Monitor stock levels and production/ delivery schedules for construction-related products or materials; liaise with supply chain/warehouse teams to ensure product availability.Handle customer inquiries, dispatch order status updates, manage exceptions (delays, discrepancies) and ensure high levels of customer service.Support sales events, trade shows or site-visits relevant to the construction sector (e.g., product demonstrations, contractor forums) by coordinating logistics, materials and follow-ups.Identify and flag sales process improvement opportunities (e.g., shortening lead-times, enhancing documentation accuracy, automating workflows) and assist in implementation.

We have vacant of 1 no. Sales Support Executive Jobs in Guwahati, Only Female Post. Assam,Maligaon, Guwahati, Assam Experience Required : 1 Year Educational Qualification : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A Skill Office Coordinator,Sales Consultant,Business Correspondent,English Fluency etc.

- Receive, review and process customer orders (domestic and/or export) for spices & herbs, ensuring accuracy of item, quantity, pricing and delivery schedule.- Coordinate with inventory/warehouse, production and logistics teams to ensure product availability, packing and timely dispatch.- Generate order confirmations, monitor order status and proactively communicate any delays or issues to customers and internal stakeholders.- Support the sales team by preparing quotations/proposals for new customers or new product lines (spices, herbs, blends) as per company pricing policies.- Coordinate internal briefings / meetings for the sales team: product launches (new spice blends), market promotions, trade-shows, export fairs.- Prepare and maintain sales collateral (product sheets, sample kits, price lists, trade-promotion materials) to ensure sales team has up-to-date materials for customer visits.Act as a point of contact for customer enquiries providing product information (spice/herb origin, grade, packaging), lead times, logistics status, and handling basic after-sales queries.- Build and maintain strong relationships with existing customers (domestic & export), understanding their needs, delivery schedules, packaging preferences, and thereby helping strengthen retention and repeat business.- Collect market / competitor intelligence: monitor competitor spice/herb offerings, pricing trends, customer feedback, new packaging or product ideas; provide inputs to sales/marketing for strategy.- Work closely with production/quality assurance teams to ensure product specifications, quality standards, packaging requirements for spices/herbs are met for specific orders (including export regulatory compliance if relevant).- Liaise with logistics/warehouse and external freight/shipping agencies for exports/imports, ensuring documentation (customs, shipping, certificates) is accurate and timely.- Collaborate with marketing & branding teams: share customer feedback, suggest improvement in packaging, labelling, allergens or new product ideas (e.g., organic spice blends) to align sales and brand strategy.- Maintain accurate dashboards and databases for sales orders, pipeline, customer feedback, returns/claims, and present regular reports to senior management.- Assist in forecasting sales volumes for key products (spices/herbs) by customer/market/region, helping the company anticipate production, inventory and logistics requirements.- Identify process bottlenecks (e.g., delayed dispatch due to packaging, customs hold-ups, customer complaints, sample follow-up) and propose improvements to the sales process to increase efficiency, reduce errors, shorten lead times.- Organize and co-ordinate sample kits for new and existing customers (domestic & export), ensure sample inventory is tracked and replenished, coordinate shipment of samples timely.- Support participation in trade shows, export fairs, spice/herb expos: prepare logistics, promotional materials, sample inventory, follow-up post-event leads.