Sales Support Executive Job Vacancies in Guwahati

Support the sales team by processing and tracking sales orders, quotations, contracts and invoices to ensure timely and accurate fulfilment.Maintain and update customer, project and sales data in CRM and other systems; generate regular pipeline and sales performance reports for management review.Coordinate with internal departments (marketing, logistics, finance, operations) to ensure smooth hand-off from order acceptance to delivery on construction projects.Monitor stock levels and production/ delivery schedules for construction-related products or materials; liaise with supply chain/warehouse teams to ensure product availability.Handle customer inquiries, dispatch order status updates, manage exceptions (delays, discrepancies) and ensure high levels of customer service.Support sales events, trade shows or site-visits relevant to the construction sector (e.g., product demonstrations, contractor forums) by coordinating logistics, materials and follow-ups.Identify and flag sales process improvement opportunities (e.g., shortening lead-times, enhancing documentation accuracy, automating workflows) and assist in implementation.

We have vacant of 1 no. Sales Support Executive Jobs in Guwahati, Only Female Post. Assam,Maligaon, Guwahati, Assam Experience Required : 1 Year Educational Qualification : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A Skill Office Coordinator,Sales Consultant,Business Correspondent,English Fluency etc.

- Receive, review and process customer orders (domestic and/or export) for spices & herbs, ensuring accuracy of item, quantity, pricing and delivery schedule.- Coordinate with inventory/warehouse, production and logistics teams to ensure product availability, packing and timely dispatch.- Generate order confirmations, monitor order status and proactively communicate any delays or issues to customers and internal stakeholders.- Support the sales team by preparing quotations/proposals for new customers or new product lines (spices, herbs, blends) as per company pricing policies.- Coordinate internal briefings / meetings for the sales team: product launches (new spice blends), market promotions, trade-shows, export fairs.- Prepare and maintain sales collateral (product sheets, sample kits, price lists, trade-promotion materials) to ensure sales team has up-to-date materials for customer visits.Act as a point of contact for customer enquiries providing product information (spice/herb origin, grade, packaging), lead times, logistics status, and handling basic after-sales queries.- Build and maintain strong relationships with existing customers (domestic & export), understanding their needs, delivery schedules, packaging preferences, and thereby helping strengthen retention and repeat business.- Collect market / competitor intelligence: monitor competitor spice/herb offerings, pricing trends, customer feedback, new packaging or product ideas; provide inputs to sales/marketing for strategy.- Work closely with production/quality assurance teams to ensure product specifications, quality standards, packaging requirements for spices/herbs are met for specific orders (including export regulatory compliance if relevant).- Liaise with logistics/warehouse and external freight/shipping agencies for exports/imports, ensuring documentation (customs, shipping, certificates) is accurate and timely.- Collaborate with marketing & branding teams: share customer feedback, suggest improvement in packaging, labelling, allergens or new product ideas (e.g., organic spice blends) to align sales and brand strategy.- Maintain accurate dashboards and databases for sales orders, pipeline, customer feedback, returns/claims, and present regular reports to senior management.- Assist in forecasting sales volumes for key products (spices/herbs) by customer/market/region, helping the company anticipate production, inventory and logistics requirements.- Identify process bottlenecks (e.g., delayed dispatch due to packaging, customs hold-ups, customer complaints, sample follow-up) and propose improvements to the sales process to increase efficiency, reduce errors, shorten lead times.- Organize and co-ordinate sample kits for new and existing customers (domestic & export), ensure sample inventory is tracked and replenished, coordinate shipment of samples timely.- Support participation in trade shows, export fairs, spice/herb expos: prepare logistics, promotional materials, sample inventory, follow-up post-event leads.

- Assist the sales team with preparing proposals, quotations, and project documentation.- Coordinate between sales, engineering, and project teams to ensure client requirements are met.- Follow up with clients regarding inquiries, quotations, and ongoing negotiations.- Serve as the first point of contact for client communication via email, phone, or in person.- Schedule and coordinate client meetings, site visits, and presentations.- Maintain a professional and customer-focused approach in all interactions.- Prepare and process sales orders, contracts, and agreements in coordination with internal departments.- Ensure accuracy in documentation and maintain proper records of all sales transactions.- Coordinate with the finance team for billing, invoicing, and payment follow-ups.- Maintain and update customer databases and CRM systems.- Track sales leads, follow-ups, and project status updates.- Generate sales reports, performance summaries, and pipeline updates for the management team- Liaise with project managers and site teams to track work progress and update clients accordingly.- Monitor timelines, deliverables, and client expectations to ensure project satisfaction.- Help resolve issues or delays that could impact project delivery or client relationships.- Assist in tracking team performance against sales targets and KPIs.- Provide administrative support to help the team stay organized and focused on goals.- Communicate with suppliers, subcontractors, or third-party service providers when necessary.- Ensure timely delivery of materials or services related to sales agreements.- Support the marketing team with client engagement initiatives, events, and trade shows.- Assist in preparing promotional materials or presentations for sales purposes.