Customer Associate Job Vacancies in Shivaji Nagar

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

Hiring for 50 customer support Jobs in Shivaji Nagar, Bangalore,Hosapalaya, Bangalore,Customer Associate,Customer Support Specialist,Customer Service Representative,Customer Care Assistant,Problem Solving,Customer Retention,Customer Care, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Associate,Customer Support Specialist,Customer Service Representative,Customer Care Assistant,Problem Solving,Customer Retention,Customer Care etc.

BPO Industry JD for Customer Care Executive for voice process (Banking) Salary grid: 16,906CTC /PM take home: 14,451/PM Attractive incentives based on performance Qualification: 12thCompletion mandatory Languages: English + 2 South language is manadatory (Kannada/Telugu/Tamil/Malayalam) 6 days working /training with 1 rotational week off Gender: M/F applicable. General Shift : 9-30 to 6-30pm/10am to 7pm. Experience: Freshers only. Age limit: 18-29.

ABOUT COMPANYG7 Teleservices Private Limited is a leading outsourcing company that offers a wide range of customer care services to clients across various industries. The company is known for its high-quality services and customer-centric approach, which has helped it build a strong reputation in the industry. Our Head office is based in CHURCH STREET, BENGALURU. For more details about our organisation,G7 Teleservices offers a great work environment that encourages growth and development. The company believes in nurturing talent and providing opportunities for employees to enhance their skills and knowledge. The company offers competitive compensation packages and benefits, including health insurance and opportunities for advancement. G7 Teleservices values diversity and inclusion and is committed to creating an inclusive workplace where everyone feels valued and respected. If you are looking for a challenging and rewarding career in the customer care industry, G7 Teleservices is the right place for you. ROLE & RESPONSIBILITIESWe are seeking a skilled and dedicated or a passionate fresher as Customer Support Executive to join our Call Center team for a Hospital Client at BENGALURU INDIA. The ideal candidate will be responsible for handling incoming and outgoing calls from patients, doctors, and other healthcare professionals. They will provide excellent customer service and support by answering queries, resolving complaints, and scheduling appointments as per the hospital's protocols.Key Responsibilities: Answering incoming calls promptly and efficiently while providing excellent customer service. Providing patients and healthcare professionals with information related to hospital services, policies, and procedures. Resolving customer complaints and concerns in a timely and professional manner. Scheduling appointments, managing schedules, and following up on appointments as per the hospital's pro

- responding to customer quires- handling inbound/outbound calls.

Cab Services - Order taking from Air Travelers & Local TravelersAllotting Vehicles (Cabs) to CustomersHandling customer queriesUpdating data

Connect & engage with the registered users promilo.com via a calling process Talk about the usability of the platform & ask the user to register Achieve targets by app download off the users. Maintain call quality standards as per defined matrices Out-dial 50-75 customers daily. Liaison with customer for up selling and cross selling. Handle customer queries. Manage and resolve customer complaints. Follow communication procedures, guidelines and document all call information

Good communication skillsFluent in EnglishNight shift

Requirement6 days with rotational offOperational Hours - 9 AM to 7:30 PMShift Hours - 9 hour and 8 hours production- Stability- Should not fumble while speaking in English or Hindi- Who can patiently listen to the Customer- Who have convincing skill- We are seeking energetic, passionate and enthusiastic people for the Ticketing department. Suitable candidates should have the expertise to perform ticket issuance, re issuance, cancellation, refunds, customer support via chat or call and resolve all client issues with exceptional customer service skills.- They dont need any language people, only English/Hindi would do. If candidate knows any other language that would be additional benefit. But not required as such at the moment.