Customer Associate Job Vacancies in Abids

Call Centre Associate Roles & Responsibilities: Managing Inbound and/or outbound calls Following various communication scripts when speaking to a customer; Identifying customer needs, calls should be answered in weekend & festivals ; Upselling products and services wherever possible; Building sustainable customer relationships; Keeping records of all conversations organized; Building product knowledge; and improving performance and achieve targets. Maintaining and improving quality results by adhering to standards and guidelines.Call Centre Agent Skills: Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers. Organized: Agents need to be able to acces

Key Responsibilitiesand Summary:Call Centre Agent Roles & Responsibilities:ManagingInbound and/or outbound callsFollowingvarious communication scripts when speaking to a customer.

Greetings from HRH NEXT SERVICES urgent requirement for freshers and experience.role : Customer services associates.Languages: English/Hindi/Telugu.nswer incoming calls and emails in an efficient mannerIdentify customer questions, concerns, and overall needsProvide accurate answers and solutions to customer queriesAddress customer complaints in a compassionate and patient mannerRedirect customers to appropriate teams and/or departments as neededHelp sales team generate leads, identify potential leads and forward to sales repsCheck voicemail inboxes and return calls in a timely mannerDevelop professional relationships with ongoing customers through excellent customer serviceFollow-up with callers on complaint and/or question resolution statusCollaborate with immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfactionMeet or exceed call quotas and sales assist quotas, both personally and as a team unitFollow company communication procedures, policies, and guidelines at all timesPerform each duty above with our customers satisfaction as the number one priority.

Languages required : English and Hindi OR Tamil/Kannada/MalayalamFreshers or Experience can applyLocation : Lakdikapul, Bowenpally and KPHB

Key Responsibilities:Develop and maintain strong working relationships with bank branch staff.Drive insurance sales through the assigned bank branches.Identify cross-selling and upselling opportunities with bank customers.Conduct regular training sessions and joint sales calls with bank employees.Ensure compliance with internal and regulatory guidelines.Monitor and achieve sales targets as per the business plan.Resolve partner and customer queries in a timely manner.Report daily/weekly/monthly sales performance to the management.Work closely with internal teams for policy issuance, claims, and service support.

HIRING FOR WALMART PROCESS 5 DAYS WORKING TWO ROTATIONAL WEEK OFFFS SALARY 15000 BACKEND PROCESS

Hiring voice Process+2 to Any Graduatework from Officeinterested Direct Walkin - Varun Towers 2,3rd Floor, Begumpet, Opposite to Metro Pillar No1388, Hyderabad

PURSUING CANDIDATES ARE ELIGIBLE DO APPLYBELOW 30 YEARSURGENT REQUIREMENT FOR VOICE PROCESSQUALIFICATION : INTER OR ANY GRADUATELANGUAGES : ENGLISH,HINDI & TELUGU MANDATORY WITH GOOD COMMUNICATION SKILLSWORK FROM OFFICEWORK LOCATION : BEGUMPETNOTE : FACE TO FACE INTERVIEW MANDATORY

Handling customer calls both inbound and Outbound.

Job Description:Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:Responsibilities: Address assigned customer calls promptly and work towards effective resolutions. Strive to deliver exceptional customer experiences consistently. Provide speedy and efficient solutions to customer issues.Mandatory Requirements: Immediate availability for joining with excellent proficiency in both Hindi and English. Residency in Hyderabad is a prerequisite. Minimum qualification of Intermediate is mandatory.

Role DescriptionThis is a full-time role for a Customer Care Executive. As a Customer Care Executive, your day-to-day tasks will include providing customer support, ensuring customer satisfaction, and delivering outstanding customer service. You will also be responsible for customer communication, sales activities, and customer relationships. Timings 9:00 AM 6:00 PM & rotational week offs. This is an on-site role located in Banjara Hills Hyderabad.QualificationsCustomer Support, Customer Satisfaction, and Customer ServiceExcellent communication skillsSales experienceAbility to handle customer queries and resolve issuesStrong problem-solving skillsGood interpersonal skillsAbility to work well in a teamProficiency in multiple languages is a plus