English HindiTeluguMalayalamGujratiTamilKannadaCustomer Care
Call Centre Associate Roles & Responsibilities: Managing Inbound and/or outbound calls Following various communication scripts when speaking to a customer; Identifying customer needs, calls should be answered in weekend & festivals ; Upselling products and services wherever possible; Building sustainable customer relationships; Keeping records of all conversations organized; Building product knowledge; and improving performance and achieve targets. Maintaining and improving quality results by adhering to standards and guidelines.Call Centre Agent Skills: Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers. Organized: Agents need to be able to acces
Key Responsibilitiesand Summary:Call Centre Agent Roles & Responsibilities:ManagingInbound and/or outbound callsFollowingvarious communication scripts when speaking to a customer.
Key Responsibilities:Develop and maintain strong working relationships with bank branch staff.Drive insurance sales through the assigned bank branches.Identify cross-selling and upselling opportunities with bank customers.Conduct regular training sessions and joint sales calls with bank employees.Ensure compliance with internal and regulatory guidelines.Monitor and achieve sales targets as per the business plan.Resolve partner and customer queries in a timely manner.Report daily/weekly/monthly sales performance to the management.Work closely with internal teams for policy issuance, claims, and service support.
Tamil KannadaTeluguMalayalamVoice Process ExecutiveTelecalling
Hiring voice Process+2 to Any Graduatework from Officeinterested Direct Walkin - Varun Towers 2,3rd Floor, Begumpet, Opposite to Metro Pillar No1388, Hyderabad
PURSUING CANDIDATES ARE ELIGIBLE DO APPLYBELOW 30 YEARSURGENT REQUIREMENT FOR VOICE PROCESSQUALIFICATION : INTER OR ANY GRADUATELANGUAGES : ENGLISH,HINDI & TELUGU MANDATORY WITH GOOD COMMUNICATION SKILLSWORK FROM OFFICEWORK LOCATION : BEGUMPETNOTE : FACE TO FACE INTERVIEW MANDATORY
Customer Relationship Customer ServiceCustomer CareVoice ProcessInbound Process
Job Description:Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:Responsibilities: Address assigned customer calls promptly and work towards effective resolutions. Strive to deliver exceptional customer experiences consistently. Provide speedy and efficient solutions to customer issues.Mandatory Requirements: Immediate availability for joining with excellent proficiency in both Hindi and English. Residency in Hyderabad is a prerequisite. Minimum qualification of Intermediate is mandatory.
As a Customer Success Associate, you will play a vital role in ensuring customer satisfaction and support at our Hyderabad location. This entry-level position is perfect for fresh graduates looking to begin their careers in finance.In this role, you will handle customer calls and address their inquiries. You will also perform document verification to ensure all necessary papers are accurate and complete. Additionally, you will follow up on payments and update customer records in our systems. Strong communication skills in both Hindi and English are crucial, as you will frequently interact with customers.Key Responsibilities:- Customer Calls: Engage with customers to provide support and resolve issues, ensuring a positive experience.- Document Verification: Review and verify documents submitted by customers, maintaining high accuracy standards.- Payment Follow-Ups: Communicate with customers regarding outstanding payments, helping to ensure timely transactions.- System Updates: Maintain and update customer information in the database regularly to keep records current.Required Skills and Expectations:We expect you to have a positive attitude and a willingness to learn. Strong verbal communication skills in Hindi and English are essential for effectively interacting with our diverse customer base. Attention to detail will be necessary when verifying documents and updating systems.This is a full-time office-based position in Khajaguda, Hyderabad, with a standard work schedule. If you are looking to kickstart your career in customer success within a finance context, we encourage you to apply.