Customer Associate Fresher Jobs in Abids

Call Centre Associate Roles & Responsibilities: Managing Inbound and/or outbound calls Following various communication scripts when speaking to a customer; Identifying customer needs, calls should be answered in weekend & festivals ; Upselling products and services wherever possible; Building sustainable customer relationships; Keeping records of all conversations organized; Building product knowledge; and improving performance and achieve targets. Maintaining and improving quality results by adhering to standards and guidelines.Call Centre Agent Skills: Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers. Organized: Agents need to be able to acces

Key Responsibilitiesand Summary:Call Centre Agent Roles & Responsibilities:ManagingInbound and/or outbound callsFollowingvarious communication scripts when speaking to a customer.