CRM Job Vacancies in Kochi

Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.

Were a recruitment firm hiring on behalf of a client who needs a hands-on builder to take a custom CRM from prototype to production.If you love iterating fast, fixing gnarly bugs, and shipping clean, reliable features, this ones for you.What Youll Do:Own the end-to-end build of a lightweight CRM, stabilising an existing Replit prototype and taking it to production.Design clean, extensible data models and implement core features (pipelines, notes, tasks, email/activity logging, integrations).Use AI coding tools (Cursor, Lovable) with strong prompt engineering to move faster without sacrificing quality.Integrate OpenAI APIs, n8n automations, webhooks, and third-party SaaS platforms.Squash bugs, add tests, and improve DX/CI for maintainability.Plan the migration from Replit/Lovable to enterprise-grade hosting (AWS/GCP/Azure/Vercel) or to established CRM platforms.Must-Have Skills:Full-stack fundamentals:Frontend, backend, and data fluency.Replit expertise: env setup, debugging, deploys.Cursor & Lovable experience (AI IDEs).Strong prompt engineering & LLM integration know-how.APIs: REST/JSON, OAuth, webhooks.OpenAI API: structured outputs, tool calling, rate-limit handling.n8n: workflow design, retries, and error handling.Debugging mindset turning constant error into all green.Enterprise Readiness & Portability:Cloud deployment: Migrate services from Replit to AWS (ECS/Fargate/Lambda), GCP (Cloud Run), Azure (App Service), or Vercel/Fly.io.Containers & CI/CD: Docker, GitHub Actions, environment promotion (dev staging prod), rollbacks.Data migration: Schema versioning, seeding, backup/restore, bulk APIs.Identity & Security: SSO/SAML/OAuth (Okta, Azure AD, Google), RBAC, audit logging, SOC2/GDPR hygiene.Observability: Structured logging, metrics, Sentry, uptime checks.iPaaS/ETL: n8n (primary), Zapier/Make/Workato familiarity helpful.CRM Ecosystems: Salesforce, HubSpot, Pipedrive, Zoho (object models & APIs).Infra as Code: Terraform basics, secrets management.Data stack: PostgreSQL/SQLite now; ability to migrate to managed or analytical stores (Postgres/Snowflake/BigQuery).Prompt Engineering What Great Looks Like:Prompt architecture: System/developer/user roles, templates, guardrails.Reasoning patterns: ReAct, Chain-of-Thought, Tool Calling, RAG.Structured outputs: JSON Schema, Zod, Pydantic; robust parsing.Context management: Embeddings, vector search, caching, budgeting.Evaluation: Golden sets, promptfoo/Ragas, A/Bs, cost/latency trade-offs.Reliability: Jailbreak resistance, moderation, deterministic retries.LLM tooling: LangChain, LlamaIndex, DSPy, Guidance, Instructor, Langfuse/Helicone observability.Automation: Connecting LLM logic to n8n flows with resilient error handling.The Vibe:Builder energy: You ship, fix, and improve fast.Pragmatic quality: Clean, readable, well-tested code.Product sense: You make smart, simple UX calls without over-engineering.Low-drama, high-ownership collaboration style.Logistics:Engagement: Contract/freelance (with potential extension).Location: Remote-friendly (AEDT overlap preferred).Start: ASAP.How to Apply:Email: contact@universalhire.comSubject: CRM Vibe Coder - [Your Name]Include:Links: GitHub / Replit / portfolio + any n8n workflows youre proud of.A short note covering:a) A time you stabilised a flaky prototype.b) Your go-to stack for a small CRM.c) How you use Cursor/Lovable + prompt engineering daily.d) How youd migrate a Replit app to AWS/GCP/Azure or a CRM like Salesforce/HubSpot.

We are looking for 1 Relationship Manager Post in Kochi/Cochin, with deep knowledge in Customer Relationship, Interpersonal Skills, Negotiation Skills, Team Management Skills, Customer Service and Required Educational Qualification is : B.B.A, Other Bachelor Degree.

Job Type:Full-Time (Work from Office) Experience:Freshers & Experienced Candidates Welcome Salary:10,000 20,000 per month (Fixed) + Attractive Incentives Joining: Immediate Job Responsibilities:- Make outbound calls to potential customers and explain our products/services - Handle customer inquiries and provide appropriate solutions - Maintain records of calls and customer interactions - Follow up with customers to close sales and meet targets Requirements: Female candidates only Good communication skills in Malayalam (English & Hindi are a plus) Basic computer knowledge Positive attitude & willingness to learn

We, a leading MSME in advertising and promotion, are looking for a male smart and proactive Automation Executive to streamline our day-to-day operations. The candidate should be proactive and detail-oriented with a background in administrative operations and process automation. The ideal candidate should be a graduate and skilled in IT essentials for automation with 2 4 years of experience in relevant filed. Resume to satheesh_vp@hotmail.com

Key Responsibilities: Develop and implement effective salesstrategies to drive product adoption and revenuegrowth for Koble and Streamhall. Identify potential clients, generate leads, and follow through to close sales. Engage with clientsto understand their business needs and propose appropriate solutionsfrom our product offerings. Conduct product demonstrations, deliver presentations, and negotiate contracts. Collaborate closely with the marketing and product teams to ensure alignment on messagingand client needs. Maintain accurate sales records, reports, and forecaststo provide timely updatestomanagement. Build and maintain long-term client relationshipsto maximize business opportunities. Meet or exceed monthly sales targets.Qualifications & Skills: Minimum qualification: Bachelors degree in Business, Marketing, IT, or a related field. 2 4 years of experience in sales, preferably in IT or product-based companies. Strong communication, negotiation, and presentation skills. Proven ability to drive sales and close deals. Excellent problem-solving abilities and a customer-centric approach. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software and MS Office tools.

Qualify leads from marketing campaigns as sales opportunities. Contact potential clients through cold calls and emails. Present our company to potential clients. Identify client needs and suggest appropriate products/services. Customize product solutions to increase customer satisfaction. Build long-term trusting relationships with clients. Proactively seek new business opportunities in the market. Set up meetings or calls with prospective clients. Report to the Business Development Manager on daily sales results. Stay up-to-date with new products/services and new pricing/payment plans.

Job Description Minimum Experience in Salesforce 8+ years having worked on multiple large scale Salesforce projects Excellent communication skills. Consulting skills. Strong background in Salesforce development. A deep understanding of native Salesforce features, functionality and applications. Application design Sharing and Visibility Integration Architecture Programmatic Architecture Data Model design skills Identity and Access Management Development Lifecycle and Deployment Experience on Sales, Service, Community, CPQ, Marketing and Velocity Strong experience of Integration and Data migration involving third party Partner with internal team and partners to gather system requirements, and develop architectural recommendations, solution approaches and detailed technical designs. Develop documentation and communicate effectively to help clients and team members clearly understand the conceptual and technical details of solution architecture. Support development team in ensuring that high quality solutions are delivered consistently. Provide coaching and mentoring to development team members as needed. Experience with agile development methodologies and scrum practices Experience in implementing design patterns and Frameworks.Apply Link - https://www.linkedin.com/jobs/view/3913495909/?capColoOverride=true

Hiring for 10 customer relationship executive Jobs in Kochi/Cochin,Kottayam,Thrissur,Trivandrum/Thiruvananthapuram, with minimum 1 Year Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in CRM etc.

Build and maintain relationship with customers Keep customers updated on various financial products Deposit sourcing and fund mobilization Canvassing and sourcing of new customers to increase Gold loan Business Gold appraisal ,revenue generations through cross selling products at branch for insurance and other allied products Proper Collection of EMIsPreparing and Verifying Loan Documents Proper filling of applications with KYC in all products and customer Proper Maintenance of important registers and daily reports, cash management and accounting in the branch Ensure compliance to all RBI regulations

Essential Duties and Responsibilities:1. Vendor Support Call.2. Vendor Follow-up for Product Addition.Education and other key skills needed:1. Proven experience in customer handling is a must.2. Excellent communication skills in English, Hindi & Malayalam.3. Should have good communication skills.4. Should be smart enough to use technology to convincing clients.5. Bachelors degree in any discipline.6. Experience in Shopify is an advantageWork Location: KochiImmediate joiners preferred.

We are looking for a Diploma/Graduate holder in Biomedical Engineering with 3-5yrs in Service Coordination.Job Roles:- Managing a team of customer service employees.- Maintaining compliance with policies and procedures.- Offering excellent customer service.- Displaying extensive product knowledge.- Overseeing the work of every employee in your team.- Conducting quality assurance surveys with customers and reporting findings to the staff.- Handling customer complaints brought to your attention.- Coordinating regular meetings/training sessions with the team.Preference will be provided to candidate with experience in Hospital administration / customer service in Biomedical industryLocation: ErnakulamPackage: Best in industryImmediate joiners will be preferred

Hiring for 10 Customer Relation Executive Jobs in Thamarassery, Kozhikode, Kerala,Kochi, Kerala,Thrissur, Kerala,Calicut, Kerala for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Sales,Customer Relationship,CRM,Marketing etc.Salary: 10000 to 15000

Desired Candidate Profile:Ability to manage multiple clients simultaneously with an emphasis on solution derived customer service. The ideal candidate should be from an advertising agency background with a minimum experience 1-2 Yrs. Responsibilities:- Industry research capabilities, to understand Clients business environment.- A good eye for details.- Dynamic, self-motivated team player with a positive attitude to work, Patience, high Client orientation, and business common sense.- Presenting of credentials and leveraging the same with Client.- Generation of estimates and obtaining budgetary approvals from Clients.- Close interaction with design, planning, project management and execution teams to review delivery of services.- Documentation and maintenance of Client archive and interaction history.- Ability to translate client briefs into specific actionable items- Follow up with internal teams for job delivery as per time lines committed.- Ensure all financials in terms of job estimation, billing and collection happens on time.- Capability in building Strategies- Deal with client requests and troubleshoot problems

Extensive configuration/administration of customer Salesforce environments(currently work from home)Provide expert analysis of customer technical and business requirements crafting the best possible solutions.Build, test and make changes. Duties and responsibilities: Provide a consultative approach to all solutions ensuring the customer gets the best available solution. Analyse and challenge Business Process with best practice to drive a better solution. Challenge technical requirements with experience and best practice to deliver the best solution. Find solutions to customer requirements through detailed knowledge and system and extensibility capabilities. Work with the project manager/CX Architect to deliver the very best designs and solutions. Deliver a world class customer experience through effective relationships with internal and external customers. Ensure that customer solutions are effectively delivered. Adhere to BPI OnDemand commercial governance in all project activities. Qualifications and Experience: A minimum of 2 years Consultancy/Administration Salesforce experience, preferably in a b2b market Experience of handling more complex projects with multi contacts within an organisation. General familiarity with CRM & Marketing software, in one of more of the following areas:Sales CloudService Cloud/Field ServiceExperience Cloud/CommunitiesMarketing Cloud/PardotCPQ CloudSkills required: Capacity to manage high stress situations. Attention to detail.Good written and spoken EnglishAbility to multi-task and manage various project elements simultaneously. Great communication skills.KPIs: Deliver Projects on time. Attendance of internal and external training. Customer satisfaction

Job DescriptionCustomize and integrate the Oracle Service Cloud for our customers using web development methodologies and oracle policy automation.Role: Oracle Service Cloud ConsultantSkills: 3-5 years of Cloud CRM solution expert knowledge / experience (Oracle/Right Now CX) Experience in implementing application solutions Must have strong analysis and troubleshooting skills. Experience in identifying, analysing and documenting Business Requirements Experience in establishing business process workflows in regards to Public / Agent facing UI. Technical experience in configuring Oracle/Right Now CX components Oracle Service Cloud Connect experience a plusIf Interested you can send your CVInterviews will be done on teams.will be remote till the pandemic ends

Company Relation Manager (CRM) in Real Estate For All over India. Good knowledge of realestate market .

We, a leading MSME in advertising and promotion, are looking for a male smart and proactive Admin Executive to streamline our day-to-day operations. The candidate should be proactive and detail-oriented with a background in administrative operations and process automation. The ideal candidate should be a graduate and skilled in IT essentials for automation with 2 4 years of experience in relevant filed. Resume to satheesh_vp@hotmail.com