Array ( [0] => call-coordinator [1] => mumbai ) Call Coordinator Jobs in Mumbai,Call Coordinator Job Vacancies in Mumbai Maharashtra
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Call Coordinator Job Vacancies in Mumbai

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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Mumbai
Administrative Tasks Call Handling Multitasking Telephone Etiquette Customer Service Listening Skills
We are looking for a motivated and friendly Receptionist Cum Telecaller to join our team in Mumbai. The ideal candidate should have 1 to 2 years of experience and a minimum education of 12th grade. This part-time position will require you to work from our office.**Key Responsibilities:**- **Front Desk Management:** Greet visitors warmly and manage the reception area to create a positive first impression for customers and clients.- **Handling Incoming Calls:** Answer phone calls promptly, provide information, and direct calls to the appropriate departments or individuals, ensuring efficient communication.- **Telecalling Activities:** Reach out to prospective clients and existing customers to promote our services, gather feedback, and handle inquiries professionally.- **Appointment Scheduling:** Manage calendars by scheduling and confirming appointments for staff and ensuring that all involved parties are informed.- **Maintaining Records:** Keep accurate records of calls made, messages received, and visitor logs, ensuring easy access to important information.**Required Skills and Expectations:**- **Communication Skills:** You must possess excellent verbal and written communication skills to engage with clients and colleagues effectively.- **Customer Service Orientation:** A friendly and approachable manner is essential as you will be the first point of contact for clients.- **Organizational Skills:** Strong organizational abilities are needed to manage calls, appointments, and administrative tasks efficiently.- **Basic Computer Skills:** Proficiency in using computers and office software is expected to perform tasks related to scheduling and data entry.If you meet these requirements and are eager to contribute as part of our team, we encourage you to apply.
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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Customer Care Customer Support Inbound Calls BPO Voice
Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Andheri Mumbai
Client Handling Inbound Calls Invoice Excel Advance Excel
Job ResponsibilitiesMaintain financial records and data in Excel sheetsPrepare and update daily financial reportsSupport the finance team in data entry and reconciliationGenerate MIS reports and basic financial analysisHandle invoice tracking and payment recordsMaintain documentation related to financial transactionsCoordinate with internal teams for financial data updatesRequired SkillsGood knowledge of Microsoft Excel (VLOOKUP, Pivot Table, Basic Formulas)Basic understanding of finance/accountsStrong data management and reporting skillsGood communication and coordination skillsAttention to detail and accuracy in financial dataEligibilityGraduate (Commerce / Finance / BBA / B.Com preferred)13 years experience in Finance / Accounts / MIS / Excel reportingFreshers with strong Excel knowledge may also applyAdditional InformationWorking Location: Andheri MIDC, MumbaiSalary:
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Andheri West Mumbai
Call Handling Administrative Tasks Telephone Etiquette Customer Service Computer Skills
ResponsibilitiesGreet clients and visitors courteously at the front desk.Answer and direct phone calls to the appropriate departments.Manage incoming and outgoing mail and deliveries.Handle inquiries and provide information about the company.Schedule appointments and maintain the reception area.Perform telecalling activities to support marketing and sales efforts.Maintain accurate records and update databases.Assist in various administrative tasks as needed.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vasai East Mumbai
Telecalling Hindi Teacher English Marathi Customer Relationship Customer Care Customer Service Customer Handling Customer Support BPO Voice Domestic BPO Inbound Calls Chat Support Hindi BPO
Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Mumbai
Customer Relationship BPO Voice Telephone Handling Inbound Calls Good Communication Skills
As a Customer Support Executive, you will be responsible for handling customer inquiries and providing support through inbound calls. Your key responsibilities include maintaining positive customer relationships, efficiently handling telephone calls, and utilizing strong communication skills to address customer needs effectively. The role requires a graduate with 0-1 years of experience, proficiency in BPO voice processes, and the ability to excel in a fast-paced environment.
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Jobs by Popular Location

Sales Process Cross Selling Sales Voice Process Inbound Outbound Calling Outbound Calls Outbound Calling Banking Process Customer Care Call Center Customer Support Customer Handling Customer Service
Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Virar West Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO Telephone Handling BPO Voice Inbound Calls Cold Calling Good Communication Skills Hindi BPO Tamil Voice Process Telugu Malayalam Kannada
HSC with minimum 2 years of experience, ORGraduate with minimum 6 months of experienceAge: 21 to 32 yearsLanguages: Tamil, Telugu, Kannada, or Malayalam speakers preferred (must be fluent in Hindi and have good English communication)Performance Incentives up to 2 Lakhs per annumShift Timings: 9:30 AM 7:00 PMWeek Off: 1 Rotational offAttractive growth opportunities in the insurance sector
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Outbound Calls NGO NGO Management Call Center Tele Caller Tele Performance Call Coordinator
Greetings From NBS WELFARE FOUNDATIONCurrently We are Hiring for Position : Telecaller NGOExperienced - Fresher and experienceLocation : Virar East Branch6 Days Training Period UnpaidWorking Hours : 10.00AM To 6.30 PMSunday Weekly Off. After 3 month increment6 MONTH PROVISION PERIODSalary : 10K To 15KPackage as per company's NormsCase/Data All will be Provided by Company Itself.Please Share Your CV if You are Interested in this profileContact :HR Shweta 77580 13550Email : shweta@willpowerconsultants.in
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Customer Care Customer Communication Customer Handling Customer Relationship Customer Support Customer Service Customer Management International BPO Cold Calling Outbound Calling Call Center
Earn Upto 12,000 to 20,000 every month working from home,Customer management work for freshers, Great opportunity for students and ladies.
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Telecaller

Orlank Technology Pvt Ltd

  • Fresher
  • 1.3 Lac/Yr
  • Mumbai
Outbound Calls Handling Calls CRM
Job Overview:We are looking for a motivated Telecaller fluent in hindi ,marathi and Engliish to join our team. The primary responsibility is to make outbound calls, handling both cold and hot leads, to potential and existing customers. The ideal candidate should have excellent communication skills, be comfortable making calls, and able to engage effectively with customers.Key Responsibilities:Conduct outbound calls to potential and existing customers in English, Marathi and hindi for cold and hot leads.Engage with customers, introduce the companys products/services, and explain their benefits.Listen attentively to customers requirements and suggest appropriate solutions or products.Manage customer inquiries, follow-up with leads, and handle any objections professionally.Maintain accurate call logs, update CRM with customer details, and report daily call statistics.Collaborate with the sales team to improve conversion rates and achieve monthly targets.Keep up-to-date with company products/services and effectively communicate their value.Key Requirements:Proficiency in spoken Marathi and basic English.Experience in telecalling or customer service (preferred but not required).Ability to handle rejection, and maintain a positive attitude and persistence.Good interpersonal skills, with the ability to establish rapport over the phone.Knowledge of CRM software or willingness to learn.Target-driven and result-oriented mindset.Benefits:Attractive incentives based on performance.Opportunity to grow within the company.Supportive team environment with ongoing training and development
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Andheri Mumbai +1 111758
Outbound Calling Customer Service Customer Handling Call Center Customer Care Customer Relationship Customer Support Cold Calling
Job Description: Telecaller (YES BANK Process)Position: TelecallerCompany: YES BANKSalary: 16,000 to 18,000 in-hand + IncentivesWorking Hours: 9:30 AM to 6:30 PMJob Location: [Sakinaka Andheri East Mumbai ]Job Requirements:Education: Minimum HSC (Higher Secondary Certificate) passed.Language Skills: Average English communication skills (spoken and written).Experience: Freshers can apply. Prior telecalling experience is a plus, but not mandatory.Job Responsibilities:Conduct outbound calls to customers as part of the YES BANK process.Explain the banks products and services to customers in a clear and professional manner.Provide accurate information to customers and resolve queries effectively.Follow-up calls and updates on customer inquiries and concerns.Maintain records of calls and customer information as required.Achieve daily and weekly targets as set by the management.Desired Skills:Good communication skills in English (average proficiency).Basic knowledge of customer service practices.Ability to work in a team and independently.Strong interpersonal skills and customer-focused attitude.Perks and Benefits:Competitive salary with performance-based incentives.Professional growth opportunities within a reputed organization.Training and support provided for career development.If you meet the requirements and are interested in joining our dynamic team, apply now!
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Handling Calls Outbound Calling BPO Operations Domestic BPO Customer Care
ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diploma
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Customer Support Executive

Creative Consultant & Contractor

Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Hiring for 2 Customer Support Executive Jobs in Mumbai,Nagpur, for Freshers,Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Service,Customer Care,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.candidates who are intrested and ready to join those candidates can apply for the post. mostly company will prefer experience candidates. company will give good salary and other banifts also.
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Digital Marketing

Ankush Digital Marketing Company

Lead Generation Ad Posting Ad Sales Handling Calls Branch Supervision AS 400 Server AS 400 Developer Assistant Supervisor Sales & Assistant
You have pass 10+ degree and 18+ age No skill needed we train you for work
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  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Mumbai
Call Coordinator
We are seeking a skilled IT Coordinator to join our team and take responsibility for maintaining our information technology systems and networks. In this role, you will play a crucial part in ensuring the functionality and efficiency of our computer and telecom systems.As an IT Coordinator, you must have extensive knowledge of software, hardware, and networks. You will be responsible for performing both technical and administrative tasks, requiring critical thinking and problem-solving skills with great attention to detail. Effective end user support and teamwork are vital components of this role, so excellent communication and people skills are required to collaborate effectively with colleagues.Institute protocols for the use of IT across departments and projectsProvide advice on the most suitable IT choicesProvide technical support or training for systems and networksAct as link between end users and higher level supportInstall and configure software and hardware (printers, network cards etc.)Monitor system and network performancePerform troubleshooting, repairs and data restorationPerformance maintenance activities (e.g. backups)Maintain licenses and upgrade schedulesCollaborate with other professionals to maintain standards and functionality
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  • 1 - 1 yrs
  • 3.5 Lac/Yr
  • Bhayander Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling International BPO Call Center
Role: Customer Service (International Voice Process)Experience: Minimum 1 year in International Voice ProcessShift: US Rotational ShiftWeek Off: Saturday & Sunday fixedJoining: Immediate
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  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Bhayander Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling International BPO Call Center Customer Communication
We have vacant of 10 Customer Service Executive Jobs in Bhayander, Mumbai, Experience Required : 1 Year Educational Qualification : 12th Pass, B.A, B.Com, B.Sc Skill Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, International BPO, Call Center, Customer Communication etc.
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