Call Coordinator Job Vacancies in Navi Mumbai

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

You will be responsible for providing excellent customer service through outbound calling, addressing customer queries, resolving issues, and communicating effectively. As a Customer Service Executive, you will handle customer interactions professionally and efficiently in a call center environment. The role requires strong communication skills, patience, and the ability to handle customer concerns with empathy and accuracy. Candidates must be 12th pass with a positive attitude towards customer care. This is a full-time position based in Navi Mumbai, with the requirement to work from the office.

Key Responsibilities:1. Perform outbound calls to potential customers: Contact leads provided by the company and pitch real estate products and services.2. Handle incoming calls from customers: Address inquiries, provide information on products, and assist with any issues or concerns.3. Build and maintain relationships with customers: Follow up with leads, provide excellent customer service, and ensure customer satisfaction.4. Meet sales targets: Achieve set goals for sales conversions and revenue generation.5. Maintain database and records: Keep accurate and up-to-date records of customer interactions, transactions, and feedback.Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers, listen attentively, and convey information clearly.2. Sales acumen: Understanding of sales techniques, persuasion, and closing deals.3. Customer service orientation: Focus on providing exceptional service, addressing customer needs, and resolving issues.4. Adaptability: Ability to work in a fast-paced environment, handle multiple calls, and adjust to changing priorities.5. Basic computer skills: Proficiency in using CRM systems, MS Office, and other necessary software for sales and customer management.

Job Overview:We are hiring a proactive and energetic Tele Sales Officer Cum Sales Coordinator (Male/Female) to manage customer calls, support the sales team, and help drive revenue growth. The ideal candidate should have strong communication skills, a positive attitude, and the ability to coordinate sales activities efficiently.Key Responsibilities:- Make outbound calls to prospective customers and explain company products.- Handle inbound customer queries professionally and effectively.- Understand customer requirements and recommend suitable solutions.- Maintain records of calls, follow-ups, and lead statuses in CRM.- Coordinate with the field sales team for meetings, follow-ups, and closures.- Prepare proposals, quotations, and sales reports as required.- Monitor lead progress and ensure timely completion of sales tasks.- Maintain strong customer relationships for long-term business.Benefits:- Competitive Salary + High Incentives- Professional Training & Growth Opportunities- Supportive Work Culture- Fixed Working Hours- Performance-Based Rewards

Job Description:1) To handle in bond calls2)Should be able to speak in Marathi, Hindi , and Basic English3)Should be comfortable working in rotational shift.Typing Speed:1)Minimum 20 w.p.m and 90% AccuracyExperience:1)Fresher PreferredQualification:1) Minimum GraduationNote:1) Pick up and Drop facility available 2) 1 rotational week off3) Male candidates preferred

WE ARE HIRING..Company : Yes BankJob Location : Airoli, MumbaiDesignation : Phone Banking OfficerProcess : Outbound Voice Process (Insurance Sales)Qualification : Graduation Experience : 1 to 5 yearsMax age 35 yearsSalary : 18,000 - 29000 Monthly + Other BenefitsJob Role & Responsibilities:-1. Will have to handle calls of the yes bank.2. Solving the queries of the existing customer of yes bank.3. Have to maintain good and healthy relation with the customers.4. Have to pitch them about the banking products.(Insurance)5. This process will be a domestic outbound voice process.Regards,Krupali KambliHR Executive - 9653145058Plada Infotech Service Limited

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers.

Swiftcom Tech is hiring customer sales representatives for our US-based voice process. This is a great opportunity for HSC pass / graduates.and experienced professionals looking to build a career in a dynamic, professional, and growth-oriented environment.Shift: 8pm - 5:30am Night US Process* Responsibilities- Handle inbound and outbound calls for the US market- Resolve customer queries efficiently and politely- Maintain high call quality and customer satisfaction* Requirements- Excellent English communication skills (verbal)- Willing to work night shifts (USA time zone)- Customer-first approach and professional behavior* Salary & Incentives- Experienced Candidates Only: 20,000 40,000/month (based on experience)- 2,000 Attendance Bonus for full monthly presence - Exciting Incentives based on performance and call quality* Perks- Fixed Weekend Offs Saturday & Sunday- Professional Work Culture- Career Growth Opportunities * Apply Now: rohit.suryavanshi@getmeconnect.com* Contact HR: 9987019123 (Rohit Suryavanshi)Office Address :- D/1317, SWIFTCOM TECH , RUPA SOLITAIRE, MILLENNIUM BUSINESS PARK, MAHAPE, NAVI MUMBAI - 400710

We are looking for dynamic and enthusiastic individuals for the role of BPO Executive / Telecaller. The candidate will be responsible for handling inbound and/or outbound calls, resolving customer queries, promoting products/services, and maintaining high customer satisfaction levels.

Vodafone Idea Voice Process

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

Job Overview:We are seeking a dedicated and energetic Customer Relationship Executives to join our dynamic team. As a CRE, you will play a key role in providing excellent customer service and support by managing inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience to clients. This is an excellent opportunity for individuals with strong communication skills and a passion for helping others.Key Responsibilities: Handle inbound and outbound calls professionally, ensuring customer inquiries are addressed promptly and accurately. Provide clear and accurate information to customers about products, services, or account details. Resolve customer issues, complaints, and concerns in a timely and efficient manner. Maintain and update customer records in the system, ensuring all information is accurate. Adhere to call scripts and company guidelines while maintaining a friendly and approachable tone. Meet or exceed performance targets, including call quality, call resolution, and customer satisfaction. Identify potential sales opportunities or cross-sell additional products/services where appropriate. Maintain a high level of product knowledge to address customer questions and concerns. Collaborate with team members and supervisors to resolve complex issues or improve processes. Ensure compliance with company policies, procedures, and regulatory requirements.

Job DescriptionSalary Range :Rs. 15000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement :12th PassWork Arrangement :Work From OfficeGender Preference :Both male and female can applySkills Requirement :No predefined skills necessaryExperience Requirement :FresherLocation :GhansoliWorking Hours :9:30 AM - 6:30 PM Monday to SaturdayAdditional InfoCandidates Should Be Confident. Candidate Should Have Good Communication Skill. Type : Domestic, Outbound Languages : Marathi, Hindi, EnglishMore info about Customer Care Executive Job :1. How much salary can I expect for this role?Ans. Iccs Company will provide a salary in the range of 15000 INR to 25000 INR. The exact salary will be decided based on your skills, experience and interview performance.2. What are the educational requirements for this job?Ans. Iccs Company expects the desired candidate to have the following educational requirement: 12th Pass.

DESIRED CANDIDATE PROFILE: Good communication and interpersonal abilities Strong multitasking, time management, and target achieving skills.Proactive and self-motivated Good knowledge on making PPTs / Excel Good knowledge of MS Office, databases and information systems Willingness to travel for new projects wrt Business & Logistics setupJOB RESPONSIBILITIES:-Lead generation through cold calling, research and networking for theproject. Assist in documenting and creating summary reports of the ongoingprojects Developing and maintaining database as required on regular basis. Market Research work related to Business and New area of operations With respect to Customer Service - To profile the prospects, understandtheir concerns and requirements for smooth flow of day to day task of thesales team as well as Vendors Follow up with the UCO Officers for the visits planned if proposed by the Team Leads Communicating within the Departments for smooth operations Maintain regular follow-up and interaction with the identified prospects forproper and complete understanding of requirements, Follow-ups regarding Pick up of UCO. Maintain and regular housekeeping of the Master data of the vendors Assist the Sales team with respect to UCO App Build and promote strong and long-lasting interpersonal customerrelationships with existing and new clients.

Looking for people who are experienced candidates from International BPO Background for CSR Role.This vacancy is general and open those who are able to work at night shift.Excellent communication and interpersonal skillsHSC is Mandatory

Mumbai, Bhayander

Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers. WhatsApp Your CV @HR Renuka - 9892897992

Job Openings for Multiple Position (Female Preferred) - Tele Sales Officer cum sales Coordinator Job with 0 to 1 Year Experience in Vashi, Navi Mumbai having Educational qualification of : 12th Pass, B.A, B.B.A, B.Com, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree with Good knowledge in Lead generation, Cold calling etc.