Welcome and attend to visitors, customers, candidates, and business associates professionally.
Handle incoming calls, transfer calls to the appropriate department, and take messages when required.
Maintain the reception area in a clean, organized, and professional manner.
Manage visitor records, appointments, and meeting schedules.
Handle incoming and outgoing correspondence, emails, and basic office administration.
Maintain professional telephone etiquette and a welcoming office environment.
B. Telecalling & Customer Communication
Make outbound calls to prospective customers, garage owners, and business partners.
Explain the company's services, mobile application, subscription plans, and business opportunities.
Follow up with interested customers and potential business associates.
Respond to basic customer queries and direct technical or complex issues to the appropriate team.
Maintain accurate records of calls, leads, follow-ups, and customer responses.
Encourage prospective customers and garage owners to register with the Pom Pom Auto India platform.