Call Coordinator Fresher Jobs in Mumbai

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.

As a Customer Support Executive, you will be responsible for handling customer inquiries and providing support through inbound calls. Your key responsibilities include maintaining positive customer relationships, efficiently handling telephone calls, and utilizing strong communication skills to address customer needs effectively. The role requires a graduate with 0-1 years of experience, proficiency in BPO voice processes, and the ability to excel in a fast-paced environment.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Greetings From NBS WELFARE FOUNDATIONCurrently We are Hiring for Position : Telecaller NGOExperienced - Fresher and experienceLocation : Virar East Branch6 Days Training Period UnpaidWorking Hours : 10.00AM To 6.30 PMSunday Weekly Off. After 3 month increment6 MONTH PROVISION PERIODSalary : 10K To 15KPackage as per company's NormsCase/Data All will be Provided by Company Itself.Please Share Your CV if You are Interested in this profileContact :HR Shweta 77580 13550Email : shweta@willpowerconsultants.in

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Earn Upto 12,000 to 20,000 every month working from home,Customer management work for freshers, Great opportunity for students and ladies.

Job Overview:We are looking for a motivated Telecaller fluent in hindi ,marathi and Engliish to join our team. The primary responsibility is to make outbound calls, handling both cold and hot leads, to potential and existing customers. The ideal candidate should have excellent communication skills, be comfortable making calls, and able to engage effectively with customers.Key Responsibilities:Conduct outbound calls to potential and existing customers in English, Marathi and hindi for cold and hot leads.Engage with customers, introduce the companys products/services, and explain their benefits.Listen attentively to customers requirements and suggest appropriate solutions or products.Manage customer inquiries, follow-up with leads, and handle any objections professionally.Maintain accurate call logs, update CRM with customer details, and report daily call statistics.Collaborate with the sales team to improve conversion rates and achieve monthly targets.Keep up-to-date with company products/services and effectively communicate their value.Key Requirements:Proficiency in spoken Marathi and basic English.Experience in telecalling or customer service (preferred but not required).Ability to handle rejection, and maintain a positive attitude and persistence.Good interpersonal skills, with the ability to establish rapport over the phone.Knowledge of CRM software or willingness to learn.Target-driven and result-oriented mindset.Benefits:Attractive incentives based on performance.Opportunity to grow within the company.Supportive team environment with ongoing training and development

Job Description: Telecaller (YES BANK Process)Position: TelecallerCompany: YES BANKSalary: 16,000 to 18,000 in-hand + IncentivesWorking Hours: 9:30 AM to 6:30 PMJob Location: [Sakinaka Andheri East Mumbai ]Job Requirements:Education: Minimum HSC (Higher Secondary Certificate) passed.Language Skills: Average English communication skills (spoken and written).Experience: Freshers can apply. Prior telecalling experience is a plus, but not mandatory.Job Responsibilities:Conduct outbound calls to customers as part of the YES BANK process.Explain the banks products and services to customers in a clear and professional manner.Provide accurate information to customers and resolve queries effectively.Follow-up calls and updates on customer inquiries and concerns.Maintain records of calls and customer information as required.Achieve daily and weekly targets as set by the management.Desired Skills:Good communication skills in English (average proficiency).Basic knowledge of customer service practices.Ability to work in a team and independently.Strong interpersonal skills and customer-focused attitude.Perks and Benefits:Competitive salary with performance-based incentives.Professional growth opportunities within a reputed organization.Training and support provided for career development.If you meet the requirements and are interested in joining our dynamic team, apply now!

ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diploma

You have pass 10+ degree and 18+ age No skill needed we train you for work

We are seeking a motivated and dynamic Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers to generate leads and achieve sales targets. Your role will involve engaging with clients, explaining our products and services, and ensuring a high level of customer satisfaction.

Calling students to attend seminar

Position: International Voice Process BPOResponsibilities: Handling inbound calls, providing excellent customer service.Shifts: Rotational shifts.Qualifications: HSC or graduate freshers are encouraged to apply.Skills: Excellent communication skills required.Advantages:Competitive salary and incentives package.Comprehensive training provided to enhance skills.Opportunities for career advancement within the organization.Friendly and supportive work environment fostering personal growth.Employee benefits such as medical insurance and transportation allowances.Access to employee assistance programs and wellness initiatives.Exposure to diverse cultures and global business operations.

Hiring for nutraceutical company

A recruiter is a professional who works to match qualified individuals with specific open positions at an organization. It's a recruiter's job to review a candidate's job experiences, negotiate salaries, and work with the hiring employers to ensure the fit works well for both parties

Company Name : Siddhivinayak EnterprisesJob Title: Personal AssistantDepartment: BankingReport To: ManagerJob Summary:The Personal Assistant is responsible for managing calls, addressing customer inquiries, resolving issues, and providing excellent customer service. This role requires strong communication skills, patience, and the ability to handle a high volume of calls efficiently. The ideal candidate will be able to maintain professionalism and accuracy while working in a fast-paced environment.Key Responsibilities:Answer calls from customers, addressing inquiries and providing information about products or services.Identify and assess customers needs, providing appropriate solutions or directing them to the relevant department.Qualifications:bachelors degree is preferred.Proven experience in a call center or customer service role is an advantage.Excellent verbal communication skills with a clear and professional phone manner.Strong problem-solving abilities and the capacity to handle difficult situations calmly.Good organizational skills and attention to detail.Basic computer skills, including proficiency in Microsoft Office and call center software.Ability to work in a fast-paced environment and manage time effectively.Incentives:Competitive salary with performance-based bonuses.Incentive programs for meeting or exceeding call handling targets and customer satisfaction scores.Opportunities for career growth and professional development.Additional Information:This role may involve working in shifts, including evenings, weekends, or holidays.How to Apply:Interested candidates should submit their resume and a cover letter to akshaydhumal72@yahoo.com or Whats app resume at 9082281159.Note : Immediate joiner required.

Tech Mahindra is hiring Customer Service Advisors for chat support (UK Shift) in Mumbai. Freshers and experienced candidates (minimum 6months of experience) with good communication skills are welcome. Immediate joiners preferred. Send your resume to PratikshaDhananjay.jadhav@Techmahindra.com or WhatsApp to 9136481200.