BPO Non Voice Process Job Vacancies in Malad West

To attend the service call of the existing clients of travel company

Candidate Should be Good in English in communication skills* HSC Passed Minimum Qualification* Should have minimum 6 month of in telecalling Call Center/BPO* Should be able to take work pressure* Should be able to achieve target* Shift Timing* 10:00 AM to 7:00 PM or 9:00 Am To 6:00 PM.

This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

We are looking for 50 bpo executive Posts in Malad West, Mumbai with deep knowledge in Customer Care,BPO Non Voice,BPO Sales, Telecaller,Telesales Officer and Required Educational Qualification is : Higher Secondary, Secondary School

Job Description for Customer Care Executive for Golden Chemist: 01. B.SC Pharma & M.SC Pharma Preferred. Primary Pharmacy phone coverage answering calls and handling to resolution. Answer assertion benefit questions from callers on both group and individual pharmacy products. 02. Providing client service and timely responses to customers via phone, online chat, and email.03. Guide and educate customers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries.04. Make outbound calls to customers on prescription orders and payment issues.05. Performs related duties: a. Reviews, updates and become familiar with new and revised benefit information, drug information or claim processing procedures.b. Be familiar with drug names and recognize new drugs as they are released and added to the ODS drug list.c. Resolve and record complaints, coverage determinations, appeals, and inquiries.d. Provide timely follow up and return calls when these are required.e. Answer calls within service level time.06. Ability to meet all CMS (Centre of Medicare & Medicaid Services) guidelines/deadlines as it pertains to Pharmacy benefits management.07. Performs special projects as assigned by Supervisor or Team Leader.08. Maintain the individual daily logs.09. Communication / Issue escalation to seniors if there is any in a timely manner.10. Excellent verbal and written communication skills and ability to interact professionally, patiently, and courteously with customers over the phone.11. Ability to work well under pressure with frequent interruptions and shifting priorities.12. Maintain confidentiality and project a professional business presence and appearance.13. Demonstrated ability to handle difficult, angry calls and benefits issues with little assistance.14. Ability to come to work on time and on a daily basis.