Back Office Operation Executive Female Graduate Jobs in Guwahati

- Handle the preparation, organization, and filing of contracts, agreements, property documents, and client information.- Input, update, and maintain property listings, client databases, and transaction records into the companys CRM or management system.- Ensure all transaction files, property documents, and other relevant materials are accurately organized and easily accessible.- Assist in drafting and proofreading official documents, letters, and reports related to real estate transactions.- Schedule appointments, property viewings, and meetings for real estate agents, clients, and management.- Serve as a point of contact for clients via phone, email, or in-person for general inquiries and follow-up, maintaining a professional and friendly relationship.- Assist clients with minor concerns and escalate complex issues to the relevant departments or agents when necessary.- Handle billing, payment tracking, and processing of invoices for properties, services, and transactions.- Assist the sales or leasing team with the paperwork and documentation involved in property sales, leases, and rentals.- Monitor and manage office supplies, ensuring that materials needed for daily operations are always available.- Ensure smooth flow of information between the back office, sales agents, and clients, ensuring no delays in processing.- Assist with collecting and organizing market data, such as property prices, trends, and competitor information, to support the sales and marketing teams.- Ensure all transactions, documents, and processes comply with relevant real estate laws, industry regulations, and company policies.- Utilize customer relationship management (CRM) software to track and update client interactions, property listings, and transaction statuses.

- Accurately enter and update customer and shipment data into the companys database or management system.- Maintain and organize all shipment-related documents, ensuring they are easily accessible for operational purposes.- Process customer orders, including verifying addresses, shipment details, and delivery schedules.- Handle inquiries from customers regarding the status of their deliveries or services, providing timely and accurate updates.- Collaborate with the operations and logistics teams to ensure seamless coordination between back-office operations and field services.- Prepare daily, weekly, or monthly reports regarding shipment volumes, delivery statuses, and performance metrics.- Assist in generating invoices and billing documentation for customers based on the delivery services provided.- Ensure that all back-office processes comply with company policies and industry regulations.- Process customer returns and claims, ensuring proper documentation is completed and actions are taken as per company procedures.- Provide general administrative support to senior management, including handling phone calls, scheduling meetings, and preparing documents.- Ensure the smooth functioning of back-office management software and assist in troubleshooting minor technical issues.

1. Ensure accurate and timely processing of customer orders, including order entry, tracking, and status updates.2. Coordinate with the sales team to confirm product availability and delivery timelines.3. Oversee inventory levels to ensure stock availability and avoid overstocking or stockouts.4. Perform regular stock checks and maintain accurate records in the inventory management system.5. Communicate regularly with suppliers and vendors to track the status of orders, shipments, and product availability.6. Maintain and update product listings, prices, and descriptions in the system, ensuring they are accurate and up-to-date.7. Provide back-office support for customer queries related to order status, deliveries, returns, and product information.8. Coordinate with logistics teams to arrange for timely and accurate delivery of orders.9. Monitor shipping progress and provide status updates to customers or internal teams as required.10. Input and maintain accurate records for all transactions, inventory updates, and customer orders in the system.11. Ensure invoices are generated accurately and promptly for customers and suppliers.12. Assist with payment tracking, reconciliation, and handling any discrepancies between invoicing and payment.13. Ensure products meet the companys quality standards before shipment to customers.14. Work closely with other departments (sales, marketing, warehouse, finance) to ensure seamless operations.15. Suggest improvements to streamline back-office operations, enhance efficiency, and reduce errors.