Backend Process Job Vacancies in Guwahati

Job Openings for 25 Back Office Executive Jobs for Freshers in Guwahati Airport, Shillong, Kohima, having Educational qualification of : Higher Secondary, Secondary School, B.Com with Good knowledge in Back Office Processing, Customer Care, Back End Processing, Typing Skills, Basic Computer Skills, Coordination Skills, Basic Computers etc.

- Manage and maintain office systems, processes, and workflows.- Handle correspondence (emails, phone calls, and letters) and direct them to relevant teams.- Input and update data into company systems or databases.- Generate regular reports for various departments, such as sales, accounts, or marketing, as needed.- Organize and maintain digital and physical files, ensuring quick retrieval of documents.- Prepare presentations, proposals, and other marketing collateral as required by the team.- Assist the operations team in coordinating with clients for project updates, deliverables, or any concerns.- Assist the finance team in invoicing, tracking payments, and ensuring timely collections.- Ensure the correct documentation is provided for expense claims and purchase orders.- Act as a liaison between different departments (e.g., marketing, design, accounts) to ensure smooth collaboration.- Schedule meetings, prepare agendas, and take meeting notes for key internal discussions.- Maintain records for office supplies and ensure stock levels are sufficient.- Assist in tracking client payments and ensure that any outstanding balances are addressed promptly.- Assist the marketing team by gathering data and conducting basic research related to market trends, competitors, or potential clients.- Track project timelines, deadlines, and deliverables to ensure smooth execution.

A back-office executive can practically find employment in every industry. The duties of a back office executive include conducting data entry activities, offering administrative support, taking calls, and producing reports and presentations. The Back Office Manager is the boss of the Back Office Executives

- Handle the preparation, organization, and filing of contracts, agreements, property documents, and client information.- Input, update, and maintain property listings, client databases, and transaction records into the companys CRM or management system.- Ensure all transaction files, property documents, and other relevant materials are accurately organized and easily accessible.- Assist in drafting and proofreading official documents, letters, and reports related to real estate transactions.- Schedule appointments, property viewings, and meetings for real estate agents, clients, and management.- Serve as a point of contact for clients via phone, email, or in-person for general inquiries and follow-up, maintaining a professional and friendly relationship.- Assist clients with minor concerns and escalate complex issues to the relevant departments or agents when necessary.- Handle billing, payment tracking, and processing of invoices for properties, services, and transactions.- Assist the sales or leasing team with the paperwork and documentation involved in property sales, leases, and rentals.- Monitor and manage office supplies, ensuring that materials needed for daily operations are always available.- Ensure smooth flow of information between the back office, sales agents, and clients, ensuring no delays in processing.- Assist with collecting and organizing market data, such as property prices, trends, and competitor information, to support the sales and marketing teams.- Ensure all transactions, documents, and processes comply with relevant real estate laws, industry regulations, and company policies.- Utilize customer relationship management (CRM) software to track and update client interactions, property listings, and transaction statuses.

To provide day-to-day Channel support. To coordinate and provide Training to new people. To schedule training. To maintain the physical stock related processes To provide other office related administrative support. To manage collections Tally and MIS Management

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.