Airport Executive 12th Pass Jobs in Guwahati

As an Airport Administrative Executive in Guwahati, your primary role will involve supporting the day-to-day operations of airport administration. You will be required to handle various tasks essential for smooth functioning within the airport environment.Key Responsibilities:- Administrative Support: Assist in daily office tasks, including filing, data entry, and managing correspondence to ensure efficient operations.- Customer Interaction: Engage with passengers and visitors, providing information and assistance to enhance their experience at the airport.- Team Coordination: Work closely with various teams to ensure seamless communication and collaboration among different departments.- Documentation: Maintain accurate records and reports related to airport activities and transactions, helping with compliance and auditing processes.- Problem-solving: Address inquiries and resolve any issues raised by passengers or staff, ensuring timely and effective solutions.Required Skills and Expectations:Candidates should have a minimum education level of 10th grade and be open to an experience range from fresh graduates to those with up to six years of experience. Strong communication skills are essential for effectively interacting with passengers and colleagues. You should be organized and able to manage multiple tasks efficiently. A proactive attitude in seeking solutions and assisting customers will be highly valued, along with the ability to work well in a team-oriented environment.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are seeking a dedicated Ground Staff Executive to join our team in Guwahati. This full-time position is suitable for candidates with 0-5 years of experience and requires a minimum education of 12th pass. nnAs a Ground Staff Executive, your main responsibilities will include assisting passengers during check-in, ensuring their luggage is handled correctly, and providing information about flights. You will help in checking boarding passes and ensuring a smooth boarding process. Additionally, you will address passenger queries and concerns, ensuring a positive travel experience. Collaborating with other staff members to maintain operational efficiency and safety is also a key part of this role.nnTo succeed in this position, you should possess excellent communication skills to interact with passengers effectively. A friendly and approachable demeanor is essential, as you will frequently engage with diverse individuals. Time management and problem-solving abilities will help you handle the dynamic environment of an airport. Attention to detail is crucial to ensure that all operational tasks are carried out accurately. Flexibility to work in shifts may be required, given the nature of the job. nnIf you are enthusiastic about contributing to the airline industry and delivering exceptional customer service, we encourage you to apply for this opportunity.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HR

Requirement of Ground Staff JobsJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment ProcessingRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply

We are seeking a Ground Staff Executive in Guwahati who will be responsible for ensuring smooth airport operations and providing excellent customer service to passengers. This full-time role is suitable for candidates with 0 to 5 years of experience and a minimum education level of 10th grade.Key Responsibilities:1. Check-in Procedures: Assist passengers during the check-in process, ensuring they receive boarding passes and luggage tags while addressing any queries or concerns.2. Customer Support: Provide information and assistance to passengers about flights, baggage, and airport facilities, ensuring a pleasant travel experience.3. Luggage Handling: Safely manage and supervise the loading and unloading of passenger baggage to prevent loss or damage.4. Security Protocols: Adhere to safety and security regulations at all times, ensuring that all necessary checks are completed to maintain a secure environment.5. Team Collaboration: Work closely with other ground staff and departments to coordinate functions effectively and resolve any issues that arise during airport operations.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, a friendly attitude, and the ability to remain calm under pressure. You should be detail-oriented and capable of handling tasks efficiently in a fast-paced environment. Adaptability and teamwork skills are essential, as this role involves working closely with others. A willingness to learn and grow within the aviation industry is also crucial for success.

The Finance & Accounts Department at airport locations is responsible for managing financial transactions, accounting operations, budgeting, vendor payments, revenue tracking, auditing, taxation, and financial reporting. The department ensures smooth financial operations in compliance with company policies, aviation regulations, and statutory laws.Finance professionals at airports handle daily cash flow, billing, payroll coordination, expense management, and financial documentation related to airport operations, airlines, cargo handling, ticketing, and ground services.Key ResponsibilitiesFinancial OperationsMaintain daily financial records and accounting entries.Prepare and update vouchers, invoices, bills, and receipts.Handle cash transactions and petty cash management.Monitor airport operational expenses and revenue.Process vendor and supplier payments.Verify purchase orders and payment approvals.Accounts ManagementMaintain accounts payable and accounts receivable records.Reconcile bank statements and financial discrepancies.Prepare ledger accounts and journal entries.Monitor outstanding payments and follow up with clients/vendors.Maintain accurate bookkeeping records.Billing & InvoicingGenerate invoices for airport services, cargo handling, ticketing, or ground handling operations.Verify billing accuracy and taxation details.Coordinate with clients and internal departments regarding payment settlements.Maintain billing documentation and reports.Payroll & Employee PaymentsAssist in salary processing and payroll coordination.Maintain employee reimbursement records.Process overtime and allowance calculations.Coordinate with HR regarding employee financial records.Budgeting & Financial PlanningAssist in preparing annual and monthly budgets.Monitor departmental expenditures.Analyze operational costs and recommend cost-saving measures.Support financial forecasting activities.Taxation & ComplianceEnsure compliance with GST, TDS, and statutory regulations.Prepare tax-related documents and reports.Assist during internal and external audits.Maintain financial records according to legal requirements.Reporting & DocumentationPrepare daily, weekly, and monthly MIS reports.Generate profit & loss reports and financial summaries.Maintain confidential financial files and documents.Prepare audit reports and management reports.Coordination & CommunicationCoordinate with airport management, vendors, banks, auditors, and government authorities.Support finance managers in operational accounting activities.Work closely with HR, procurement, cargo, and operations departments.Required SkillsStrong knowledge of accounting principles and finance operationsKnowledge of GST, TDS, taxation, and payroll processesProficiency in MS Excel, Tally, ERP, SAP, or accounting softwareGood analytical and numerical abilitiesAttention to detail and accuracyTime management and organizational skillsCommunication and coordination skillsAbility to work under pressure in airport operational environmentsEducational QualificationMinimum QualificationBachelors Degree in:Commerce (B.Com)FinanceAccountingBusiness AdministrationPreferred QualificationMBA (Finance)M.ComCA Inter / CMA InterDiploma in Accounting or FinanceExperience RequirementsFresherBasic accounting knowledgeInternship or training experience preferredExperienced Candidates1-5 years experience in:Airport finance operationsAviation industryAccounts & taxationCorporate finance departmentSoftware KnowledgeCandidates should be familiar with:MS ExcelTally ERPSAPOracle FinancialsQuickBooksAirport billing systemsWorking EnvironmentAirport terminalsAirline officesCargo terminalsGround handling companiesCorporate finance offices within airport premisesShift TimingsRotational shiftsDay and night shiftsWeekend and holiday duties may be requiredSalary Range in IndiaFresher: 20,000 - 28,000 per monthExperienced: 30,000 - 60,000+ per monthSenior Finance Manager: 70,000 - 1.5 Lakh+ per month

As an Airport Operations Executive at Guwahati Airport, you will play a vital role in ensuring smooth airport operations. This position is suitable for candidates with minimal experience, making it an excellent opportunity for recent school graduates.Key Responsibilities:- Customer Service: Assist passengers by providing information about flights, check-in procedures, and airport facilities to enhance their travel experience.- Flight Coordination: Monitor flight schedules and updates, ensuring timely communication of any changes to passengers and ground staff.- Baggage Handling Support: Help manage the baggage check-in and retrieval process, ensuring that all passenger luggage is accounted for and delivered promptly.- Safety Compliance: Follow health and safety regulations at the airport to maintain a secure and efficient environment for both passengers and staff.- Data Entry and Reporting: Accurately input operational data into systems and assist in preparing reports for management to facilitate efficient airport operations.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for accurate data entry and coordination tasks. A positive attitude and the ability to work in a fast-paced environment are necessary, along with basic computer skills. While prior experience is not mandatory, any customer service experience can be an added advantage. Candidates should demonstrate a willingness to learn and adapt, embracing the dynamic nature of airport operations.

We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. Check-In Assistance: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. Customer Service: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. Luggage Handling: You will assist in loading and unloading luggage, ensuring it is handled with care.4. Safety Procedures: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.

As a Ground Staff Customer Service and Ticket Counter at Airport/Airline Jobs, you will play a crucial role in ensuring exceptional customer service and a smooth travel experience for passengers at Bengaluru Airport, India. Your main responsibilities will include:- Greeting and assisting passengers at the ticket counter- Processing ticket sales and reservations accurately and efficiently- Handling customer inquiries, complaints, and requests professionally and promptly- Ensuring compliance with all airport and airline regulations and policies- Assisting passengers with check-in, boarding, and baggage processes- Coordinating with other airport and airline staff for on-time flight departures- Maintaining a clean and organized ticket counter and work area- Providing support to passengers with special needs or requests- Handling cash and credit transactions accurately and responsibly- Performing any other duties as assigned by the supervisor or managerQualifications required for this role include:- High school diploma or equivalent- Previous customer service experience is preferred- Excellent communication and interpersonal skills- Ability to work in a fast-paced and dynamic environment- Basic computer skills- Flexibility to work weekends, holidays, and lift up to 50 pounds- Willingness to stand for extended periods of timeIf you are passionate about delivering exceptional customer service and possess a strong work ethic, we invite you to apply for this exciting opportunity. Competitive salary, benefits packages, career growth, and development opportunities are available. Join our team and become a part of the dynamic world of airport and airline operations!.

Key responsibilities:1. Assisting passengers during check-in and boarding: As an airport ground staff member, you will help passengers with check-in procedures and ensure they board the aircraft smoothly.2. Handling baggage and cargo: You will be responsible for tagging and handling baggage, as well as overseeing the loading and unloading of cargo on the aircraft.3. Ensuring safety and security: It will be your duty to follow strict safety and security protocols to ensure the well-being of passengers and staff members at the airport.4. Providing customer service: You will answer passengers' inquiries, address their concerns, and assist them with any issues that may arise during their time at the airport.Required skills and expectations:1. Strong communication skills: You should be able to effectively communicate with passengers and colleagues to provide excellent customer service.2. Attention to detail: Precision is crucial when handling baggage and cargo to ensure everything is in the right place at the right time.3. Ability to work in a fast-paced environment: Airports can be busy and hectic places, so being able to work efficiently under pressure is essential.4. Flexibility and adaptability: You may be required to work different shifts and handle various tasks, so being adaptable to changes is important in this role.

We are looking for dedicated Airport Staff to join our team in Guwahati, India. This is a full-time role suitable for candidates with 0 to 2 years of experience and a minimum education level of 10th pass. nnKey responsibilities include assisting passengers with check-in procedures, ensuring smooth boarding and deboarding processes, and providing information about flight schedules. You will help maintain a clean and organized environment within the airport and support other airport operations as required.nnThe ideal candidate should possess good communication skills and a friendly attitude, as they will interact with travelers on a daily basis. Attention to detail is important for accurately handling passenger information and coordination. A flexible approach to work is essential, as you may need to manage changing schedules and requests. Teamwork is crucial, as you will collaborate closely with other airport staff to provide excellent service.nnBeing punctual and reliable is expected to ensure efficient operations. Candidates should also be able to handle stressful situations calmly and professionally. Overall, we seek individuals who are eager to contribute positively to the airport environment and provide a pleasant experience for all passengers.

Join our team as an Airport Ticketing Staff member in Guwahati. We are looking for freshers with a passion for customer service and a keen interest in the aviation industry. This full-time position provides an opportunity to grow in a dynamic work environment.Key Responsibilities:- Ticket Booking: Assist customers in booking flight tickets through various channels, ensuring they receive accurate information.- Customer Support: Address queries and resolve issues related to ticketing, providing excellent service to all passengers.- Documentation: Manage and maintain accurate records of ticket sales and customer interactions, ensuring compliance with company procedures.- Coordination: Work alongside airline staff to ensure smooth operations and facilitate a seamless travel experience for customers.Required Skills and Expectations:Candidates should have completed at least their 10th grade education. Strong communication skills in both English and local languages are essential for interacting with diverse passengers. A basic understanding of computer operations and ticketing software will be advantageous. We value candidates who are enthusiastic, detail-oriented, and able to work well under pressure. Being a team player with a friendly attitude is crucial, as you will be collaborating with other staff to ensure passenger satisfaction and operational efficiency. Fresh graduates or those with up to two years of experience are encouraged to apply.

We are looking for a dedicated Airport Ticketing Executive to join our team in Guwahati. This entry-level position is ideal for individuals with a passion for travel and customer service.nnKey Responsibilities:nn- Ticket Booking and Issuance: You will assist passengers in booking flight tickets and ensure timely issuance of e-tickets and boarding passes, maintaining accuracy throughout the process. nn- Customer Service: Address customer inquiries related to flight schedules, ticket prices, and baggage policies, providing clear and helpful information to enhance the travel experience.nn- Problem Resolution: Handle any issues that may arise, such as cancellations or changes in itinerary, resolving them efficiently to ensure passenger satisfaction.nn- System Management: Utilize ticketing software and databases to manage reservations and keep detailed records of transactions, ensuring all information is accurate and up to date.nnRequired Skills and Expectations:nnCandidates should be enthusiastic and possess strong communication skills, both verbal and written. Attention to detail is essential to accurately process bookings and handle customer inquiries effectively. A customer-oriented mindset is important, as the role involves direct interaction with passengers. You should be adaptable and willing to learn, as this position provides an excellent opportunity to develop skills in the travel industry. A minimum education of 10th pass is required, and prior experience is not necessary; we welcome individuals eager to start their careers in airport operations.

Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month

Requirement of Ground Staff JobsJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment ProcessingRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply

As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.

We are looking for 30 Airport Passenger Service Associate Posts in Kolkata, Darjeeling, Kalimpong, Siliguri, Jhargram, Jharsuguda, Alipurduar, West Tripura, North Sikkim, Guwahati, with deep knowledge in Aviation, Ground Staff Activities and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree

Job Openings for 50 Walk-in Hiring For Airport Ground Staff Jobs for Freshers in Kolkata, Bhubaneswar, Patna, Durgapur, Dhanbad, Dumka, Howrah, Asansol, Jharsuguda, Jhargram, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, , Other Bachelor Degree with Good knowledge in Ground Staff, freshers etc.ExperienceFresherNo. of Openings50EducationHigher Secondary, Secondary School, Diploma, Professional Degree, B.Tech, Any Bachelor DegreeRoleAirport Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationkolkata, india

Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company

An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.

As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth airport operations and providing excellent service to travelers. Your primary responsibilities will include:- Passenger Check-in Assistance: Help passengers with the check-in process by verifying tickets and issuing boarding passes to ensure they board their flights smoothly.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that each passenger's bags are handled safely and arrive at the correct destination.- Customer Service: Address passenger inquiries and provide information about flight schedules, ticketing, and airport facilities to enhance their travel experience.- Coordination with Flight Crew: Work closely with airline pilots and cabin crew to ensure all necessary procedures are followed before takeoff, contributing to flight safety.- Emergency Response: Be prepared to assist in emergency situations by following established protocols, ensuring passenger safety and compliance with airport regulations.To qualify for this position, candidates should possess the following skills and expectations:- Strong communication skills to interact effectively with passengers and colleagues.- A friendly and approachable demeanor to deliver positive customer service experiences.- Basic problem-solving skills to assist passengers with various inquiries and issues.- Teamwork abilities to collaborate with fellow staff members and ensure efficient airport operations.- A high level of responsibility and attention to detail for tasks like baggage handling and safety procedures.Candidates should have completed at least their 12th grade, and experience is valuable but not mandatory, as training will be provided for new employees.

We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.

As an Airport Ground Staff member in Guwahati, you will be a vital part of ensuring a smooth airport experience for passengers. Your main responsibilities will include:- Passenger Assistance: You will help passengers with check-ins, ticketing, and boarding processes, ensuring they have all the necessary information.- Baggage Handling: You will support the loading and unloading of luggage from aircraft, ensuring that all bags are handled with care and directed to the right location.- Customer Service: Providing excellent customer service is key; you will address passenger inquiries and complaints, ensuring a friendly and helpful experience.- Safety Procedures: You will follow all safety protocols to ensure the safety of passengers and staff while at the airport.- Coordination with Airlines: You will work closely with airline representatives and other airport staff to facilitate smooth operations and address any issues that arise.To succeed in this role, you should possess strong communication and interpersonal skills. You must be able to work well in a team environment and handle pressure during busy times. Attention to detail is essential for managing passenger needs and ensuring safety. A high school diploma (12th pass) is required, and prior experience in customer service will be beneficial but is not mandatory. You should be flexible with work hours and be willing to work in a dynamic environment.

Airport Ticketing Staff are responsible for handling customer inquiries, booking flights, issuing tickets, and assisting passengers with their travel needs. They must have a thorough understanding of airline policies and procedures and be able to provide excellent customer service at all times.Key Responsibilities:1. Handle ticketing inquiries and bookings for airline passengers2. Issue tickets and boarding passes to passengers3. Assist passengers with flight check-in and baggage handling4. Provide information on flight schedules, delays, and cancellations

As an Airline Ground Staff member, you will play a crucial role in ensuring efficient airport operations and providing excellent customer service. Your responsibilities will include:- Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and making their travel experience smooth.- Baggage Handling: You will assist in the proper handling and loading of passengers baggage, ensuring it is transported safely and promptly.- Customer Service: You will address passenger inquiries and concerns, providing helpful information about flights, schedules, and airport facilities.- Boarding Process Management: You will manage the boarding process, ensuring that passengers board the aircraft in an orderly manner and assisting where needed.- Flight Information Display: You will update and display flight information, helping keep passengers informed about any changes in schedules and ensuring effective communication.- Safety and Security Checks: You will assist in maintaining safety and security protocols at the airport, ensuring a safe environment for passengers and staff.To be successful in this role, you should have good communication skills and the ability to work in a fast-paced environment. Basic problem-solving skills are essential, as you will often address passenger concerns. A friendly and professional attitude is important, as you will be representing the airline. Previous experience is not required, but a passion for customer service and teamwork will help you thrive in this position.

We are seeking dedicated Airline Ground Staff to join our team in Guwahati. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a fast-paced environment.Key Responsibilities:- Passenger Check-In: Assist passengers with the check-in process, ensuring that they have their documents and tickets ready, and provide boarding passes.- Baggage Handling: Manage the loading and unloading of luggage safely and efficiently, ensuring all bags are accounted for and handled with care.- Customer Service: Provide assistance to passengers regarding flight information, gate changes, and any special needs, ensuring a positive travel experience.- Coordination with Crew: Work closely with pilots and cabin crew to ensure smooth operations and relay important passenger information as required.- Safety and Security Checks: Conduct safety checks and ensure compliance with all security regulations and protocols to maintain a safe travel environment.- Problem Resolution: Address and resolve any passenger issues or concerns promptly and efficiently, escalating matters to supervisors when necessary.Required Skills and Expectations:Candidates should have a strong commitment to customer service and the ability to communicate effectively. Being detail-oriented is crucial for managing passenger needs and safety protocols. The role requires teamwork and the ability to adapt to changing situations quickly. Candidates with a positive attitude and a willingness to learn will thrive in this role. A 10th-grade education is required, and no prior experience is necessary, making this a great opportunity for entry-level applicants.

Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of airline passengers during flights. You will also be responsible for delivering excellent customer service, handling in-flight emergencies, and providing information and assistance to passengers as needed. In addition, you will be expected to adhere to all airline policies and procedures, as well as maintain a professional and friendly demeanor at all times.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers