As an Airport Operations Executive at Guwahati Airport, you will play a vital role in ensuring smooth airport operations. This position is suitable for candidates with minimal experience, making it an excellent opportunity for recent school graduates.
**Key Responsibilities:**
- **Customer Service:** Assist passengers by providing information about flights, check-in procedures, and airport facilities to enhance their travel experience.
- **Flight Coordination:** Monitor flight schedules and updates, ensuring timely communication of any changes to passengers and ground staff.
- **Baggage Handling Support:** Help manage the baggage check-in and retrieval process, ensuring that all passenger luggage is accounted for and delivered promptly.
- **Safety Compliance:** Follow health and safety regulations at the airport to maintain a secure and efficient environment for both passengers and staff.
- **Data Entry and Reporting:** Accurately input operational data into systems and assist in preparing reports for management to facilitate efficient airport operations.
**Required Skills and Expectations:**
Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for accurate data entry and coordination tasks. A positive attitude and the ability to work in a fast-paced environment are necessary, along with basic computer skills. While prior experience is not mandatory, any customer service experience can be an added advantage. Candidates should demonstrate a willingness to learn and adapt, embracing the dynamic nature of airport operations.