Airport Manager Job Vacancies in Guwahati

We are looking for a dedicated Airport Ticketing Executive to join our team in Guwahati. This entry-level position is ideal for individuals with a passion for travel and customer service.nnKey Responsibilities:nn- Ticket Booking and Issuance: You will assist passengers in booking flight tickets and ensure timely issuance of e-tickets and boarding passes, maintaining accuracy throughout the process. nn- Customer Service: Address customer inquiries related to flight schedules, ticket prices, and baggage policies, providing clear and helpful information to enhance the travel experience.nn- Problem Resolution: Handle any issues that may arise, such as cancellations or changes in itinerary, resolving them efficiently to ensure passenger satisfaction.nn- System Management: Utilize ticketing software and databases to manage reservations and keep detailed records of transactions, ensuring all information is accurate and up to date.nnRequired Skills and Expectations:nnCandidates should be enthusiastic and possess strong communication skills, both verbal and written. Attention to detail is essential to accurately process bookings and handle customer inquiries effectively. A customer-oriented mindset is important, as the role involves direct interaction with passengers. You should be adaptable and willing to learn, as this position provides an excellent opportunity to develop skills in the travel industry. A minimum education of 10th pass is required, and prior experience is not necessary; we welcome individuals eager to start their careers in airport operations.

We are seeking a dedicated Ground Staff Executive to join our team in Guwahati. This full-time position is suitable for candidates with 0-5 years of experience and requires a minimum education of 12th pass. nnAs a Ground Staff Executive, your main responsibilities will include assisting passengers during check-in, ensuring their luggage is handled correctly, and providing information about flights. You will help in checking boarding passes and ensuring a smooth boarding process. Additionally, you will address passenger queries and concerns, ensuring a positive travel experience. Collaborating with other staff members to maintain operational efficiency and safety is also a key part of this role.nnTo succeed in this position, you should possess excellent communication skills to interact with passengers effectively. A friendly and approachable demeanor is essential, as you will frequently engage with diverse individuals. Time management and problem-solving abilities will help you handle the dynamic environment of an airport. Attention to detail is crucial to ensure that all operational tasks are carried out accurately. Flexibility to work in shifts may be required, given the nature of the job. nnIf you are enthusiastic about contributing to the airline industry and delivering exceptional customer service, we encourage you to apply for this opportunity.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are seeking a Ground Staff Executive in Guwahati who will be responsible for ensuring smooth airport operations and providing excellent customer service to passengers. This full-time role is suitable for candidates with 0 to 5 years of experience and a minimum education level of 10th grade.Key Responsibilities:1. Check-in Procedures: Assist passengers during the check-in process, ensuring they receive boarding passes and luggage tags while addressing any queries or concerns.2. Customer Support: Provide information and assistance to passengers about flights, baggage, and airport facilities, ensuring a pleasant travel experience.3. Luggage Handling: Safely manage and supervise the loading and unloading of passenger baggage to prevent loss or damage.4. Security Protocols: Adhere to safety and security regulations at all times, ensuring that all necessary checks are completed to maintain a secure environment.5. Team Collaboration: Work closely with other ground staff and departments to coordinate functions effectively and resolve any issues that arise during airport operations.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, a friendly attitude, and the ability to remain calm under pressure. You should be detail-oriented and capable of handling tasks efficiently in a fast-paced environment. Adaptability and teamwork skills are essential, as this role involves working closely with others. A willingness to learn and grow within the aviation industry is also crucial for success.

As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth airport operations and providing excellent service to travelers. Your primary responsibilities will include:- Passenger Check-in Assistance: Help passengers with the check-in process by verifying tickets and issuing boarding passes to ensure they board their flights smoothly.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that each passenger's bags are handled safely and arrive at the correct destination.- Customer Service: Address passenger inquiries and provide information about flight schedules, ticketing, and airport facilities to enhance their travel experience.- Coordination with Flight Crew: Work closely with airline pilots and cabin crew to ensure all necessary procedures are followed before takeoff, contributing to flight safety.- Emergency Response: Be prepared to assist in emergency situations by following established protocols, ensuring passenger safety and compliance with airport regulations.To qualify for this position, candidates should possess the following skills and expectations:- Strong communication skills to interact effectively with passengers and colleagues.- A friendly and approachable demeanor to deliver positive customer service experiences.- Basic problem-solving skills to assist passengers with various inquiries and issues.- Teamwork abilities to collaborate with fellow staff members and ensure efficient airport operations.- A high level of responsibility and attention to detail for tasks like baggage handling and safety procedures.Candidates should have completed at least their 12th grade, and experience is valuable but not mandatory, as training will be provided for new employees.

As an Airline Ground Staff member, you will play a crucial role in ensuring efficient airport operations and providing excellent customer service. Your responsibilities will include:- Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and making their travel experience smooth.- Baggage Handling: You will assist in the proper handling and loading of passengers baggage, ensuring it is transported safely and promptly.- Customer Service: You will address passenger inquiries and concerns, providing helpful information about flights, schedules, and airport facilities.- Boarding Process Management: You will manage the boarding process, ensuring that passengers board the aircraft in an orderly manner and assisting where needed.- Flight Information Display: You will update and display flight information, helping keep passengers informed about any changes in schedules and ensuring effective communication.- Safety and Security Checks: You will assist in maintaining safety and security protocols at the airport, ensuring a safe environment for passengers and staff.To be successful in this role, you should have good communication skills and the ability to work in a fast-paced environment. Basic problem-solving skills are essential, as you will often address passenger concerns. A friendly and professional attitude is important, as you will be representing the airline. Previous experience is not required, but a passion for customer service and teamwork will help you thrive in this position.

We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. Check-In Assistance: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. Customer Service: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. Luggage Handling: You will assist in loading and unloading luggage, ensuring it is handled with care.4. Safety Procedures: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.

We are seeking a dedicated Airport Supervisor to join our team in Guwahati. This role is perfect for individuals with a passion for aviation and strong organizational skills. nnKey Responsibilities:n- Overseeing daily airport operations: You will ensure that all processes run smoothly and efficiently within the airport, coordinating with various teams to maintain high standards of service.n- Assisting passengers: You'll provide support to travelers, addressing inquiries and resolving any issues to enhance customer satisfaction at the airport.n- Managing staff: You will supervise airport personnel, ensuring that all staff adhere to company policies and provide excellent service.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade. Although prior experience in airport operations is not necessary, any background in customer service or management will be beneficial. Strong communication skills are crucial, as you will interact with passengers, staff, and management. A proactive attitude and the ability to handle stress in a fast-paced environment are essential, as is attention to detail. You must be a team player, willing to collaborate with others to achieve a seamless travel experience for all. Availability for full-time work is required. This position offers an exciting opportunity to kickstart your career in the aviation industry.

We are looking for dedicated and enthusiastic individuals to join our team as Airline Ground Staff in Guwahati, India. This position is ideal for candidates with a passion for customer service and a desire to work in the airline industry.nnKey responsibilities include:nn1. Check-In Assistance: You will help passengers with check-in procedures, ensuring they have their necessary documents and guiding them through the process smoothly.nn2. Baggage Handling: You will assist with the loading and unloading of passenger baggage, making sure items are securely transported.nn3. Customer Service: Providing excellent customer support is crucial. You will address passenger inquiries, resolve issues, and offer informative assistance to enhance their travel experience.nn4. Safety and Security: You will support adherence to safety protocols and ensure that all operations meet security standards to maintain a safe environment for passengers and staff.nn5. Communication: Effectively communicating with various teams to coordinate activities and relay important information is essential to maintain smooth operational flow.nnRequired skills and expectations include:nnCandidates should have completed at least the 10th grade and possess good interpersonal and communication skills. A friendly and positive attitude is necessary for interacting with passengers. You should be able to work efficiently in a team environment. Punctuality and a professional demeanor are essential traits for this full-time, office-based position, especially in the fast-paced airline setting. Experience is not mandatory, but a willingness to learn is crucial.

We are looking for dedicated Airport Ground Staff in Guwahati, India. This role is suitable for individuals with little to no experience, making it a great opportunity for recent graduates. The job is full-time and requires working from the office.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.n- Ticket Checking: Verify passenger tickets and travel documents at various checkpoints to maintain security and compliance.n- Communication: Provide information to passengers regarding flight schedules, gate changes, and any delays or issues, enhancing customer satisfaction.n- Coordination: Work closely with airline staff, security personnel, and other ground staff to ensure efficient airport operations.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and team members. A friendly attitude and a willingness to assist customers are essential for providing a positive experience. Punctuality and reliability are crucial, as airport operations require adherence to strict schedules. The ideal candidate should also be a team player, willing to cooperate with colleagues to maintain smooth daily operations. Basic computer skills and a good understanding of customer service principles will be beneficial. Candidates need to have completed their 12th grade, and prior experience in a related field is a plus but not mandatory.

As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.

Job Openings for 50 Walk-in Hiring For Airport Ground Staff Jobs for Freshers in Kolkata, Bhubaneswar, Patna, Durgapur, Dhanbad, Dumka, Howrah, Asansol, Jharsuguda, Jhargram, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, , Other Bachelor Degree with Good knowledge in Ground Staff, freshers etc.ExperienceFresherNo. of Openings50EducationHigher Secondary, Secondary School, Diploma, Professional Degree, B.Tech, Any Bachelor DegreeRoleAirport Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationkolkata, india

We are looking for 150 Airport Cargo Loader Posts in Aurangabad, Agartala, meghalaya, Nadia, Haldia, Uttar Bagdogra, Ranchi, Darjeeling, North Sikkim, Guwahati, with deep knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

We are seeking dedicated Airline Ground Staff to join our team in Guwahati. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a fast-paced environment.Key Responsibilities:- Passenger Check-In: Assist passengers with the check-in process, ensuring that they have their documents and tickets ready, and provide boarding passes.- Baggage Handling: Manage the loading and unloading of luggage safely and efficiently, ensuring all bags are accounted for and handled with care.- Customer Service: Provide assistance to passengers regarding flight information, gate changes, and any special needs, ensuring a positive travel experience.- Coordination with Crew: Work closely with pilots and cabin crew to ensure smooth operations and relay important passenger information as required.- Safety and Security Checks: Conduct safety checks and ensure compliance with all security regulations and protocols to maintain a safe travel environment.- Problem Resolution: Address and resolve any passenger issues or concerns promptly and efficiently, escalating matters to supervisors when necessary.Required Skills and Expectations:Candidates should have a strong commitment to customer service and the ability to communicate effectively. Being detail-oriented is crucial for managing passenger needs and safety protocols. The role requires teamwork and the ability to adapt to changing situations quickly. Candidates with a positive attitude and a willingness to learn will thrive in this role. A 10th-grade education is required, and no prior experience is necessary, making this a great opportunity for entry-level applicants.

Ground Staff are responsible for ensuring the smooth operation of airport services and assisting passengers during their travel experience. They perform a variety of duties that may include customer service, baggage handling, ticketing, and security checks. Responsibilities of Ground Staff may include:- Greeting and checking in passengers- Assisting passengers with boarding and deplaning- Handling luggage and cargo- Performing security checks on passengers and baggage- Enforcing safety regulations and protocols- Providing information and assistance to passengers

An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.