Ground Staff Job Vacancies in Guwahati

As an Airport Ground Staff member in Guwahati, you will be a vital part of ensuring a smooth airport experience for passengers. Your main responsibilities will include:- **Passenger Assistance**: You will help passengers with check-ins, ticketing, and boarding processes, ensuring they have all the necessary information.- **Baggage Handling**: You will support the loading and unloading of luggage from aircraft, ensuring that all bags are handled with care and directed to the right location.- **Customer Service**: Providing excellent customer service is key; you will address passenger inquiries and complaints, ensuring a friendly and helpful experience.- **Safety Procedures**: You will follow all safety protocols to ensure the safety of passengers and staff while at the airport.- **Coordination with Airlines**: You will work closely with airline representatives and other airport staff to facilitate smooth operations and address any issues that arise.To succeed in this role, you should possess strong communication and interpersonal skills. You must be able to work well in a team environment and handle pressure during busy times. Attention to detail is essential for managing passenger needs and ensuring safety. A high school diploma (12th pass) is required, and prior experience in customer service will be beneficial but is not mandatory. You should be flexible with work hours and be willing to work in a dynamic environment.

We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Guwahati. This is a full-time position suitable for freshers who have completed their 10th grade. **Key Responsibilities:**- **Passenger Check-in Assistance**: Help passengers with the check-in process, including issuing boarding passes and checking in luggage to ensure a smooth travel experience.- **Baggage Handling**: Safely manage the loading and unloading of passengers' luggage, ensuring that bags are handled with care and delivered to the correct destinations.- **Customer Service**: Provide excellent customer support by answering queries and addressing concerns, ensuring that travelers feel welcomed and valued.- **Safety and Security Checks**: Conduct necessary checks to uphold safety regulations, ensuring that all procedures are followed to maintain a secure airport environment.- **Coordination with Ground Operations**: Work closely with other airport teams, such as security and maintenance, to ensure coordinated and efficient operations across the airport facilities.**Required Skills and Expectations:**- **Strong Communication Skills**: Ability to communicate clearly and effectively with passengers and team members, both verbally and in writing.- **Customer-Friendly Attitude**: A friendly demeanor is essential, with a passion for helping others and providing a positive experience for travelers.- **Ability to Work in a Team**: Collaborate effectively with colleagues to ensure seamless operations and high-quality service.- **Attention to Detail**: Pay close attention to instructions and procedures for safe and effective operations.- **Basic Problem-Solving Skills**: Ability to remain calm and think quickly when addressing challenges or unexpected situations at the airport.

**Airport Ground Staff Job Description - Guwahati (Assam)****Job Title:** Airport Ground Staff**Location:** Guwahati, Assam**Salary Range:**

Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month

Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage.HR CONTACT-7086942058

We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. **Check-In Assistance**: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. **Customer Service**: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. **Luggage Handling**: You will assist in loading and unloading luggage, ensuring it is handled with care.4. **Safety Procedures**: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.

Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company

We are looking for an Airport Manager to oversee airport operations in Guwahati. This role is ideal for individuals with a passion for the aviation industry, whether you are starting your career or have some experience.**Key Responsibilities:**- **Manage Daily Operations:** Ensure all airport functions run smoothly, from passenger check-in to baggage handling, to enhance the travel experience.- **Coordinate with Airlines:** Work closely with various airlines to ensure flight schedules are followed, coordinating departures and arrivals efficiently.- **Safety and Security Oversight:** Monitor airport safety and security procedures to comply with regulations and ensure passenger safety.- **Staff Management:** Supervise airport staff, providing guidance and support to enhance their efficiency and customer service skills.- **Handle Customer Complaints:** Address and resolve passenger issues quickly and effectively to maintain customer satisfaction and a positive airport atmosphere.- **Reporting:** Prepare reports and updates on airport operations, making sure all stakeholders are informed of any changes or issues.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to work effectively with various stakeholders. Attention to detail is crucial for ensuring safety and security compliance. Candidates should have the ability to work well under pressure, solve problems quickly, and adapt to changing situations. A basic understanding of airport operations and customer service principles will be an advantage. A positive attitude and a willingness to learn are essential for success in this role.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

As a Ground Staff Customer Service and Ticket Counter at Airport/Airline Jobs, you will play a crucial role in ensuring exceptional customer service and a smooth travel experience for passengers at Bengaluru Airport, India. Your main responsibilities will include:- Greeting and assisting passengers at the ticket counter- Processing ticket sales and reservations accurately and efficiently- Handling customer inquiries, complaints, and requests professionally and promptly- Ensuring compliance with all airport and airline regulations and policies- Assisting passengers with check-in, boarding, and baggage processes- Coordinating with other airport and airline staff for on-time flight departures- Maintaining a clean and organized ticket counter and work area- Providing support to passengers with special needs or requests- Handling cash and credit transactions accurately and responsibly- Performing any other duties as assigned by the supervisor or managerQualifications required for this role include:- High school diploma or equivalent- Previous customer service experience is preferred- Excellent communication and interpersonal skills- Ability to work in a fast-paced and dynamic environment- Basic computer skills- Flexibility to work weekends, holidays, and lift up to 50 pounds- Willingness to stand for extended periods of timeIf you are passionate about delivering exceptional customer service and possess a strong work ethic, we invite you to apply for this exciting opportunity. Competitive salary, benefits packages, career growth, and development opportunities are available. Join our team and become a part of the dynamic world of airport and airline operations!.

Key responsibilities:1. Assisting passengers during check-in and boarding: As an airport ground staff member, you will help passengers with check-in procedures and ensure they board the aircraft smoothly.2. Handling baggage and cargo: You will be responsible for tagging and handling baggage, as well as overseeing the loading and unloading of cargo on the aircraft.3. Ensuring safety and security: It will be your duty to follow strict safety and security protocols to ensure the well-being of passengers and staff members at the airport.4. Providing customer service: You will answer passengers' inquiries, address their concerns, and assist them with any issues that may arise during their time at the airport.Required skills and expectations:1. Strong communication skills: You should be able to effectively communicate with passengers and colleagues to provide excellent customer service.2. Attention to detail: Precision is crucial when handling baggage and cargo to ensure everything is in the right place at the right time.3. Ability to work in a fast-paced environment: Airports can be busy and hectic places, so being able to work efficiently under pressure is essential.4. Flexibility and adaptability: You may be required to work different shifts and handle various tasks, so being adaptable to changes is important in this role.

Position OverviewA Baggage Handling Staff member (also known as a Baggage Handler or Ramp Agent) is responsible for ensuring the safe, timely, and efficient handling of passengers luggage and cargo at airports. The role involves loading and unloading baggage from aircraft, operating ground support equipment, maintaining safety on the ramp, and ensuring all baggage is properly tagged, transferred, and delivered.Key Responsibilities 1. Baggage OperationsLoad and unload passenger baggage, cargo, and mail from aircraft.Transport baggage between aircraft and terminals using trolleys, belt loaders, and other ground support equipment.Sort and route baggage according to destination and flight schedules.Ensure all baggage is correctly tagged and placed in designated containers or trolleys.Assist in baggage transfer between connecting flights. 2. Documentation & TrackingVerify baggage tags, flight numbers, and destination details before loading.Use baggage reconciliation systems (BRS) or scanners to track and confirm baggage movements.Report any damaged, untagged, or misplaced baggage to supervisors or customer service.Maintain accurate loading and unloading records as per airline and airport regulations. 3. Ground Equipment OperationSafely operate ground support equipment such as baggage tugs, dollies, belt loaders, and conveyor systems.Ensure proper maintenance checks before and after equipment use.Follow all safety procedures when operating near aircraft or on active ramps. 4. Safety & Security ComplianceAdhere strictly to airport ramp safety protocols and security standards.Ensure all baggage handling activities comply with DGCA and airline regulations.Wear personal protective equipment (PPE) at all times while on duty.Report any safety hazards, foreign objects, or equipment faults immediately. 5. Teamwork & CoordinationWork closely with ramp agents, ground supervisors, flight dispatch, and cabin crew.Coordinate during flight turnarounds to achieve on-time performance.Support other ground operations when required (cargo loading, aircraft cleaning, etc.). 6. Customer SupportAssist passengers with special baggage needs (e.g., fragile, oversized, or priority baggage).Handle baggage-related inquiries professionally in coordination with customer service teams.Ensure passengers property is handled with care and respect.Skills & CompetenciesKnowledge of baggage and ramp operationsUnderstanding of aircraft loading/unloading proceduresFamiliarity with baggage reconciliation and scanning systemsBasic computer and equipment handling skillsExcellent coordination and teamworkPhysical fitness and staminaStrong sense of responsibility and time managementAwareness of safety and security protocolsEducational QualificationMinimum: 10th / 12th pass (Higher Secondary)Preferred: Diploma or Certificate in Ground Handling / Aviation OperationsBasic English communication (written and verbal) requiredExperience06 years of experience in airport baggage handling or ramp operations preferredFreshers with aviation training may also applyWork EnvironmentBased at airport terminals or ramp areasShift-based work, including early mornings, nights, weekends, and holidaysOutdoor environment exposure to noise, heat, and weather conditionsRequires teamwork and strict adherence to safety and timingKey Performance Indicators (KPIs)On-time baggage loading/unloading performanceZero baggage damage or loss incidentsCompliance with safety and security regulationsTeamwork and coordination efficiency

As a Ground Staff member, you will play a crucial role in ensuring that airport operations run smoothly and efficiently. Your responsibilities will include:- **Customer Service:** Provide excellent service to passengers by assisting with check-in procedures, answering questions, and handling passenger needs, ensuring a positive travel experience.- **Baggage Handling:** Safely manage passenger luggage, including loading and unloading bags from aircraft and ensuring they are correctly tagged and delivered to the appropriate destination.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and verifying travel documents, to facilitate a quick and seamless boarding experience.- **Cabin Preparation:** Prepare the aircraft cabin by ensuring cleanliness and readiness for boarding, which helps maintain high safety and comfort standards for passengers.- **Coordination with Teams:** Work closely with the flight crew and airport teams to communicate any issues or updates that may affect operations, promoting teamwork and efficiency.For this position, we expect you to be:- **Detail-oriented:** Ability to focus on details to ensure accurate baggage handling and customer service, which is critical in an airport environment.- **Good Communicator:** Strong communication skills are essential for interacting effectively with passengers and team members.- **Team Player:** A collaborative mindset is crucial as you will work with various colleagues to achieve common goals.- **Adaptable:** Ability to handle changing environments and work under pressure while maintaining a positive attitude is important in this dynamic role. Candidates must have completed at least their 12th grade education and are encouraged to apply, especially freshers seeking to start their career in the aviation industry.

**Airport Ground Staff Job Description - Dispur (Assam)****Job Title:** Airport Ground Staff**Location:** Dispur, Assam**Salary Range:**

*Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.---### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance.

As an Airport Staff member, you will play a key role in ensuring the smooth and safe operation of daily airport activities. Your duties will include assisting passengers with check-ins, providing directions to terminals, handling luggage, and ensuring that all security protocols are followed. You will also be responsible for maintaining cleanliness and orderliness in the airport, including waiting areas and facilities. The role requires proactive communication and the ability to resolve issues or direct passengers to the appropriate resources. Flexibility and the ability to work in a fast-paced environment are essential. Only candidates aged 18-27 are eligible to apply.

An Air Hostess member, in an airport setting, focuses on passenger safety, comfort, and in-flight service, including assisting with boarding, seating, serving meals, and ensuring compliance with safety regulations.

Join our team as a Ground Operations Staff in Guwahati, India. As a key member of our ground operations team, your responsibilities will include assisting with aircraft maintenance, luggage handling, passenger check-in, and ensuring smooth operations on the ground.Key Responsibilities:- Assist with aircraft maintenance tasks such as refueling and cleaning to ensure aircraft are ready for departure.- Handle luggage with care, ensuring it is loaded and unloaded safely onto aircraft.- Provide excellent customer service by assisting passengers with check-in and boarding processes.- Collaborate with other team members to ensure efficient and timely ground operations.Skills and Expectations:- Must have a 10th Pass education and be willing to work full-time.- No specific experience required, but a willingness to learn and work in a fast-paced environment.- Strong communication skills and ability to work effectively in a team.- Attention to detail and ability to follow safety protocols.- Willingness to work flexible hours and adapt to changes in the work environment.

As an Airport Executive, you will be responsible for assisting passengers at the airport, handling check-ins, luggage, and ensuring a smooth travel experience. You will communicate flight information, assist with boarding procedures, and provide customer service to passengers.Key responsibilities include greeting passengers, checking tickets, weighing and tagging baggage, directing passengers to departure gates, ensuring compliance with security regulations, handling customer inquiries, and assisting with boarding procedures.To excel in this role, you should have excellent communication skills, attention to detail, ability to work efficiently under pressure, customer service orientation, basic computer skills for data entry, and a willingness to work flexible hours. Additionally, being physically fit to lift heavy luggage and stand for long periods is essential. A positive attitude, teamwork skills, and a professional demeanor are also critical expectations for this position.

As an Airport Manager at our location in Guwahati, India, you will be responsible for overseeing the daily operations of the airport to ensure efficiency and safety. Key responsibilities include managing staff, coordinating with airlines and other service providers, ensuring compliance with regulations, and handling customer inquiries and complaints.To excel in this role, you should have excellent communication and leadership skills to manage a diverse team of employees effectively. A high school diploma or equivalent is required, and previous experience in a related field is preferred but not mandatory. The ability to multitask, solve problems efficiently, and work well under pressure is essential for success in this position. Ideal candidates will also demonstrate strong organizational skills and attention to detail to ensure smooth airport operations.

Join our airline as a Cabin Crew member in Guwahati and be the face of our service excellence. In this full-time role, you will ensure that passengers have a safe and enjoyable journey, making their travel experience memorable.Key Responsibilities:- **Safety and Security:** You will be responsible for the safety procedures on board. This includes conducting safety demonstrations, ensuring seatbelts are fastened, and responding to any emergencies during flights.- **Customer Service:** Providing excellent customer service is crucial. You will greet passengers, assist with boarding, and address any inquiries or needs they may have during the flight.- **In-flight Assistance:** You will monitor the comfort of passengers by serving food and beverages, managing passenger requests, and ensuring a pleasant atmosphere throughout the flight.- **Team Collaboration:** Work closely with fellow cabin crew members and pilots to ensure smooth operations. Good communication is key to providing a seamless flying experience.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade and should be open to learning. Strong communication skills in English and Hindi are necessary to engage effectively with passengers. A friendly demeanor and a professional attitude are essential. You must be adaptable, working well under pressure to handle any situations that may arise during flights. Being punctual and committed to your responsibilities is crucial in this fast-paced environment.

We are looking for 15 Cabin Crew APPLY NOW Posts in Guwahati with deep knowledge in Cabin Crew, GROUND STAFF, FRESHERS and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree

Key Responsibilities:1. Assisting passengers: Airport ground staff are responsible for helping passengers throughout their journey, from check-in to boarding and disembarkation. They provide support, information, and guidance to ensure a smooth travel experience.2. Baggage handling: Ground staff assist with baggage handling, including tagging, loading, and unloading luggage in a safe and organized manner. They ensure that passengers' belongings are properly handled and transported to the right destination.3. Aircraft cleaning: Ground staff are responsible for cleaning and preparing the aircraft for the next flight. This includes tidying up the cabin, restocking supplies, and ensuring that the aircraft is clean and presentable for passengers.4. Security checks: Airport ground staff conduct security checks on passengers, baggage, and cargo to comply with safety regulations. They are trained to identify and handle any security threats or suspicious items.Required Skills and Expectations:- Excellent communication skills: Ground staff must have strong verbal and written communication skills to interact effectively with passengers and colleagues.- Customer service oriented: A friendly and helpful attitude is essential for providing excellent customer service to passengers.- Physical fitness: Ground staff may need to lift heavy baggage, walk long distances, and stand for extended periods, so physical fitness is important.- Attention to detail: Ground staff must pay close attention to detail to ensure safety and security protocols are followed accurately.- Team player: Working in a team environment is common for ground staff, so the ability to collaborate and cooperate with others is crucial.

Job Description:An Air Hostess plays a crucial role in ensuring the safety and comfort of airline passengers. They are responsible for providing excellent customer care, ensuring that all passengers have a pleasant and comfortable flight experience. Air Hostesses must have excellent communication skills and be able to adapt quickly to changing situations, such as emergencies or unexpected delays. They must also be knowledgeable about safety and emergency procedures and be able to think quickly on their feet in case of any emergency situations.

Ground Staff are responsible for ensuring the smooth operation of airport services and assisting passengers during their travel experience. They perform a variety of duties that may include customer service, baggage handling, ticketing, and security checks. Responsibilities of Ground Staff may include:- Greeting and checking in passengers- Assisting passengers with boarding and deplaning- Handling luggage and cargo- Performing security checks on passengers and baggage- Enforcing safety regulations and protocols- Providing information and assistance to passengers

Responsibilities:1. Ensuring the safety and comfort of passengers during flights.2. Performing pre-flight safety checks.3. Demonstrating the use of safety equipment.4. Serving meals and refreshments to passengers.5. Handling any in-flight emergencies.6. Providing exceptional customer service at all times.7. Keeping the cabin clean and tidy.8. Assisting passengers with special needs.9. Following all airline and regulatory policies and procedures.10. Attending regular training sessions.

Airport Ticketing Staff are responsible for handling customer inquiries, booking flights, issuing tickets, and assisting passengers with their travel needs. They must have a thorough understanding of airline policies and procedures and be able to provide excellent customer service at all times.Key Responsibilities:1. Handle ticketing inquiries and bookings for airline passengers2. Issue tickets and boarding passes to passengers3. Assist passengers with flight check-in and baggage handling4. Provide information on flight schedules, delays, and cancellations

We have vacant of 32 Airlines Cabin Crew Jobs in Lucknow, Prayagraj, Ranchi, Gaya, Patna, Darbhanga, North Guwahati, Guwahati, Lakhimpur, Jorhat, Assam, Dibrugarh, for Freshers Educational Qualification : Higher Secondary Skill Air Ticketing, Airline Operations, Aviation, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Hostess Activities etc.

An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.

Job Overview:An Air Hostess (also known as a Cabin Crew Member or Flight Attendant) is responsible for ensuring the comfort, safety, and welfare of passengers aboard an aircraft. They provide in-flight service, demonstrate safety procedures, handle emergencies, and represent the airline with professionalism and courtesy.Key Responsibilities:1. Passenger Assistance and Customer ServiceWelcome passengers on board and assist them in finding their seats.Help passengers with luggage placement and ensure cabin storage rules are followed.Serve meals, snacks, and beverages during the flight.Respond promptly to passenger requests and ensure comfort throughout the journey.Handle difficult passengers calmly and professionally.2. Safety and SecurityConduct pre-flight safety checks of the cabin and emergency equipment.Demonstrate and ensure passenger understanding of safety procedures.Ensure seat belts, tray tables, and cabin doors are secure before takeoff and landing.Remain alert to any suspicious activity and follow security protocols.Administer first aid or assist in emergencies when required.3. In-Flight OperationsCommunicate with the cockpit crew and ground staff for smooth operations.Manage onboard inventory of food, beverages, and duty-free items.Complete flight reports and documentation after each flight.Assist passengers during boarding and deplaning.4. Emergency HandlingRemain calm and follow procedures during turbulence, medical emergencies, or evacuation.Guide passengers to safety using emergency equipment (oxygen masks, life vests, exits, etc.).Provide medical assistance or coordinate with onboard doctors if needed.5. Representation and GroomingMaintain a well-groomed and professional appearance as per airline standards.Represent the airline brand positively and ensure high levels of hospitality.Attend regular training and performance assessments.Skills and Competencies:Excellent communication and interpersonal skills.Strong sense of responsibility and professionalism.Ability to stay calm under pressure and handle emergencies.Customer service and problem-solving skills.Good physical fitness and ability to work long hours.Multilingual ability (preferred).Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Hospitality, or Customer Service.Physical & Medical Requirements:Height: Typically 155170 cm (varies by airline).Weight proportionate to height.Clear complexion and good eyesight (with/without correction).Medically fit as per aviation standards.

As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.

We are looking for 30 Airport Passenger Service Associate Posts in Kolkata, Darjeeling, Kalimpong, Siliguri, Jhargram, Jharsuguda, Alipurduar, West Tripura, North Sikkim, Guwahati, with deep knowledge in Aviation, Ground Staff Activities and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree

A ground staff member's job is to support passengers and manage operations to ensure smooth and safe travel, primarily at airports, train stations, or bus depots. Key duties include assisting with check-in, baggage handling, providing customer information and support for passengers with special needs, and ensuring adherence to safety and security protocols before flights, trains, or buses depart. Call in 8777421354

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

As a Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers on board the aircraft. This includes providing excellent customer service, conducting pre-flight safety checks, serving meals and beverages, and assisting passengers during the flight.Key responsibilities include:- Greeting passengers as they board the aircraft- Conducting safety demonstrations and briefing passengers on emergency procedures- Serving meals and beverages to passengers- Assisting passengers with their luggage and seating arrangements

We have vacant of 37 Jobs available for Medical Staff at Airports in multiple locations Jobs in Nagpur, Imphal, Rourkela, Trivandrum/Thiruvananthapuram, Bangalore, Ranchi, Vadodara, Goa, Guwahati, Vijayawada, for Freshers Educational Qualification : B.A, B.Com, BDS, BAMS, B.Pharma, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Staff Nurse, Medical Services, Nursing, Nursing Supervisor, Nursing Staff, Emergency Staff Nurse, Ground Staff, Airport Staff, Airport Executive, Airport Operation etc.

Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of airline passengers during flights. You will also be responsible for delivering excellent customer service, handling in-flight emergencies, and providing information and assistance to passengers as needed. In addition, you will be expected to adhere to all airline policies and procedures, as well as maintain a professional and friendly demeanor at all times.