As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will involve supporting passengers and assisting in various logistical tasks.
Key Responsibilities:
- Check-in Assistance: Help passengers with the check-in process, ensuring all necessary documentation is ready and guiding them on baggage policies.
- Baggage Handling: Safely load and unload baggage from aircraft, ensuring that all items are managed carefully to prevent damage.
- Customer Service: Provide excellent service to passengers, addressing inquiries and concerns regarding flight schedules, boarding gates, and airport facilities.
- Safety and Security Checks: Conduct checks in compliance with airport safety regulations to ensure secure travel for all.
- Team Collaboration: Work closely with other ground staff and airline personnel to ensure efficient service and smooth airport operations.
- Flight Information Management: Keep passengers informed about flight departures and arrivals, as well as any delays or changes.
To excel in this role, you should possess strong communication skills to interact effectively with passengers and team members. A good customer service attitude is essential, as you will need to handle various passenger inquiries. Time management and the ability to work efficiently under pressure are also important. Basic computer skills are beneficial for using check-in and information systems. Flexibility in working hours is expected, as airport operations occur around the clock.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter